Symantec Altiris Asset Management Solution V 6.5

Estate Size: ~ 4,000 (20% Desktops, 30% Laptops, 45% Servers, 5% Other)
Reviewer: Asset Acquisition and Management, Healthcare

General Feedback

Strengths:
Flexibility to track hardware and software.
Weaknesses:
Training on use of software.
What feature would you add if you had the choice?
Train to use first then install.
Support or implementation:
Most managers and users support it, development managers suspicious of it.
If you had the opportunity to choose ITAM technology again would you choose the same product?
For the flexibility and price yes. Other applications we had looked at did not meet some of these specifications.

Rating

Implementation Success: 7/10
Day to day ease of use: 7/10
Performance: 7/10
Resources required: 7/10
Support: 7/10
Meeting requirements: 7/10
Overall Satisfaction: 7/10

Total Score: 49/70 [70%]

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