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Secret Diary of an IT Manager – The Importance of Managing Hardware Assets

We recently spoke about free ITAM tools, gathering all of our software licenses and starting physical software audits. That was back in October, and 5 months on we are making good progress with our internal audits. However, we have encountered a number of other issues that we hadn’t considered.   Reporting I mentioned in my last article that whilst we have implemented free tools we could not... 

Alternatives to Oracle database

It has been suggested that Oracle derives 50% of Oracle database revenue in the UK from audit activity and the Campaign for Clear Licensing has reported that “92% of customers say that Oracle does not clearly communicate licensing changes”. “50% of UK Oracle DB revenue driven by Audit (FY14), net new licenses” Sanjeev at @SnowSoftware #cashcow #Oracle pic.twitter.com/HYel11UGx7 — Martin... 

The Importance of Effective HAM (Hardware Asset Management)

As we all know, there are huge savings to be made on software within an organisation through software asset management (SAM). But what about the hardware aspect? Are there cost savings to be made on desktops, laptops, physical servers etc? With effective Hardware Asset Management (HAM) there is the potential for big savings on hardware, as well as software, thus saving an organisation even more money... 

The Problem with ITAM

Working in ITAM may feel like we’re hitting a brick wall but is up to us to find solutions to overcome it I was recently discussing work with a friend, and we were talking about the issues currently faced within their sector. It was the usual lack of jobs in the market, not a lot of money for investment in roles and also wages issues. He then turned to me and asked, “So what’s the problem... 

Mobile Device Management and its Relationship with ITAM

We recently wrote An Introduction to Mobile Device Management (MDM) outlining what it is and what are considered mobile devices. The next question is, does MDM relate to ITAM? Is this IT Asset Management (ITAM)? Yes! Mobile devices should certainly be treated as an asset; therefore it falls under the ITAM remit. Mobile devices should be treated like any other asset; it needs constant monitoring and... 

Verifying Asset Accuracy

A reader writes: “What is the industry standard way of calculating ITAM accuracy?” I’m not sure about the ‘industry standard’ way, but I’ll share techniques I’ve used in the past, hopefully others can chip in their recommendations in the comments section too (Note: The focus of this article is to verify hardware). Verified inventory is one of the seven key ingredients for SAM success: Authority Internal... 

October News Roundup, Amazon to offer Active Directory as a service

October News Roundup To watch our October News roundup video, please see below: News Amazon to offer AD as a service Amazon AWS are to offer Active Directory as a service – one less reason to suffer Microsoft licensing woes. Amazon state “this managed service provides two types of directories. You can connect to an existing on-premises directory or you can set up and run a new, Samba based... 

Secret Diary of an IT Manager: Free ITAM tools and making changes

What tools do you have at your disposal to get started with ITAM? Free or low cost tools are a good way to build data and momentum for your ITAM practice. In my last article I talked about stopping the rot and getting the basis right. Part of getting the basics right is having some sort of tool in place so that you can implement processes and policies (loosely in our case) around the tools in question. We... 

Process of the Month – Software Removal Process

Software removal best practice – software is a company asset and should be lent out on a piece of elastic – pinged back to the company if not in use. I had some fun deciding on whether to call this a software retirement process, or whether it should be what I settled on (above).  However, the decision to Retire software is taken in a different process (Maintain a Supported Software Catalogue),... 

Effective self audits

Audit response best practice recommends a Single Point of Contact (SPOC) [Not to be confused with SPOCK!]In today’s IT world, software publishers are constantly looking at alternative streams of income and protecting their intellectual property.  There are a handful of methods to make this happen, one being software license compliance audits. There are a handful of publishers that seem to be “on...