Colin Simmons, Kingfisher: “Maintaining momentum in your ITAM practice”

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In preparation for our next training webinar on the 29th September I spoke with Colin Simmons, Group IT Asset Manager at Kingfisher IT Services about his approach to reporting and ensuring senior management stay engaged with ITAM.   In this video Colin covers:   How reporting requirements change over time as your ITAM practice matures and trust and reputation are built The value of concise...

Creating harmonious relationships with software publishers and auditors

Can we create harmonious relationships with software publishers and their auditors or will it always be a fight?
Can we create harmonious relationships with software publishers and their auditors or will it always be a fight? How can ITAM professionals create more harmonious and mutually beneficial relationships with software publishers and their auditors? Ahead of the audit defence panel sessions being held at our conferences this year we spoke to some ITAM industry specialists on their approach to building...

Increasing your chances of a favourable audit settlement

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In this video, Brian Ross Global Audit Director of Veritas Technologies, talks to us about increasing your chances of a favourable audit settlement by maintaining a positive and productive relationship with your vendor. Brian explains that the key is to involve all internal organisational parties from the start of the audit process to avoid delays and frustration on both sides.     Brian will...

How to conquer complex licensing

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Our 12-box training module back in June covered ‘How to sweat software assets’ and manage entitlement, this month we extend the topic by looking at the dependencies that exist between data types and ‘How to conquer (or at least begin to tame) complex licensing’. A poll during the entitlement module told us that 48% of you have good visibility of what is purchased, entitled to use, terms...

ITAM Review Podcast Episode 24: ITAM Futures

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Ahead of our US & UK Annual Conferences this Autumn, Martin Thompson speaks with three representatives from a few of our Sponsors in the ITAM market who are invested in the growth and futures of ITAM. Martin speaks with: Cathy Won, BDNA Peter Zerger, Cireson Martin Prendergast, Concorde ITAM Futures Topics covered: From admin function to strategic – are we there yet? The increased convergence...

The Importance of IT Asset Lifecycle Management

Patricia Adams, ITAM expert at LANDESK
This article has been contributed by Patricia Adams, ITAM expert at LANDESK. The importance of IT Asset Lifecycle Management In today’s business environment, where some industries are performing well while others are struggling (e.g., oil, gas, mining retail), it is essential for companies to keep tight control of their IT spend to ensure that it is optimized. If possible, it is also important to...

Big Data and IT Asset Management: A marriage made in heaven or hell?

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Defining big data The term “big data” is thrown around these days as though it’s been around for a long time – the concept gained momentum in the early 2000s, but the term itself is still relatively new. The act of storing large amounts of information for analysis is ages old, but with the amount of big data being generated and stored growing exponentially day by day, there are three important...

How to sweat software assets

The 12 box plan
  How do we make our software assets work hard and generate every last drop of value? Our 12-box training module last month covered automation and the ITAM request process (82% of you told us you had semi-automated ITAM requests, 18% were still doing things manually). This month we turn our attention to Entitlement and in particular how to sweat software assets. We will also cover how to prepare...

Using Pizza to explain IBM Sub-Capacity

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Using Pizza to explain IBM Sub Capacity By Mark Feinman – Siwel Consulting My wife is a very smart woman, but when it comes to explaining to her what I do in IT, I might as well be speaking another language. And so it went when I was trying to describe to her the difference between IBM Sub-capacity and Full capacity as it pertains to IBM software. IBM defines Sub-capacity as follows: “Sub-capacity...

Expert Panel: The ITAM department of the future

ITAM futures
ITAM futures: Thinking ahead as ITAM develops as a discipline and progresses from administrative function to central business intelligence for IT decision making – where should it sit ideally within the business and how should it be resourced? I’ll be hosting a panel session at our conferences later this year entitled “The ITAM department of the future – from administration to leadership”....

Defining Roles for ITAM in a Midsize Company

Oren Gamble
This article has been contributed by Oren Gamble. Oren Gamble A quick scan of job boards shows that the larger a company is, the more likely it is to split its Information Technology Asset Management (ITAM) functions into different teams, one for hardware and one for software. In a large company there is sufficient work to justify employees being dedicated to one aspect of ITAM. Some companies even...

Automating Asset Request: Cheat Sheet

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In preparation for our training session next week I’ve included a link to an Asset Request cheat sheet. This includes things to think about when automating an asset request system and is to accompany the ‘Buyers Guide to App Stores and Request Fulfilment’. The next session on 26th May is entitled “Automating ITAM” and is module 5 of The ITAM Review 12 Box Training Program....

Buyers guide to App stores and request fulfillment

Asset request systems: Automated ITAM and Happy Customers
Asset request systems: Automated ITAM and Happy Customers Enterprise application stores or online asset request systems are a win-win. They present a great opportunity to automate ITAM, alleviate the ITAM team of customer facing admin whilst providing a better experience to customers. Best of all, we can bake in our governance and policy requirements into the system so our ITAM goals are automatically...

Quick guide to building a three-year roadmap

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This quick guide is to accompany module 4 of The ITAM Review 12 Box Training program “How to build a three year ITAM roadmap”. Further details regarding the module can be found here: http://www.itassetmanagement.net/training Where are you heading? One of the most common questions we get asked at The ITAM Review is ‘what metrics should I be measuring?’ I think a more appropriate question to...

Basic ITAM metrics and red flags for auditors

Audit guidance for Microsoft Partners checks for rounded figures as a sign of immaturity
One of my first blog posts on The ITAM Review back in 2008 referred to inventory accuracy and total number of assets. An accurate, up-to-date and dynamic view of the total number of IT hardware assets in an organisation is probably the most basic of ITAM metrics to monitor. “IT Asset count serves as a basic litmus test to assess the IT Asset Management maturity of an organisation. Asking five...