Avoiding the audit-deal-cloud rinse cycle

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Richard Spithoven (Top) and Patrick de Veer (Bottom) from b.lay. Videos coming soon on The ITAM Review. I was lucky enough to visit Utrecht in the Netherlands recently to see the nice folks from b.lay, one of the winners of the ITAM Review 2015 Excellence Awards (Nominations are open for 2016 here). We spent some time recording videos in preparation for our conferences later this year; I look forward...

How to sweat software assets

The 12 box plan
  How do we make our software assets work hard and generate every last drop of value? Our 12-box training module last month covered automation and the ITAM request process (82% of you told us you had semi-automated ITAM requests, 18% were still doing things manually). This month we turn our attention to Entitlement and in particular how to sweat software assets. We will also cover how to prepare...

Microsoft SQL Server License Management Standard

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Back in October 2014 we published a comparison of four SAM tools with Microsoft License Management capabilities (See: Microsoft License Management Group Test – The Results). This previous group test above was based on a questionnaire completed by participating vendors and an online briefing to quiz vendors on their capabilities. For 2016, we would like to take this up a notch by formally benchmarking...

Infographic: ITAM Process Steps, from inventory to SAM

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This article has been contributed by Dmitry Krupenin of ITAM2.ru.  In this infographic, ‘ITAM Process Steps‘ we show examples of stages for IT Asset Management practices. We visualize such stages as: inventory check, IMAC, cost control, purchase control, contract monitoring, TCO, and software asset management stage. Please note, some stages are specific to Russia. Originally posted in...

Enterprise SAM tool customer satisfaction scores

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I’m midway through a competitive comparison of the top ten SAM tools for large enterprises. See the original call for participants here and recent market share analysis here. As part of the analysis we’ve collected customer satisfaction scores from our sister site Tools Advisor. The tables below show a summary of the customer satisfaction scores for those vendors participating in our Enterprise...

Enterprise SAM tool market share analysis

Average customer size
I’m midway through a competitive comparison of the top ten SAM tools for large enterprises. See the original call for participants here. As part of the analysis we’ve collected customer numbers and it is interesting to see the market share of the key players. SAM tool market share analysis for large enterprises The charts below are based on two questions: What is the total number of customers...

Managing Amazon Web Services (AWS) costs

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Our friends at the big G state that spending on public cloud is growing five times faster than other IT categories (Gartner, Public Cloud Services 2012-2018). Our own research from December last year (How to beat Azure and AWS sprawl) suggests that ITAM Review readers are keen to explore the subject but are yet to fully get their arms around the issue. Cost control rather than compliance is the main...

itSMF Russia SAMday 2016 – Video Overview

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On 23rd of March 2016, The ITAM Review’s Martin Thompson attended the first ever SAM conference held by itSMF Russia; SAMday based in The Aerostar Hotel, Moscow. The event was attended by an impressive 280 delegates alongside numerous market leading sponsors, media partners, and expert speakers. SAM topics discussed ranged from Software Licensing to Cloud Services to Audits. Martin was one...

Proactive SAM is the perfect antidote to cloud blackmail

Cloud blackmail
In this podcast I was joined by Eric, Richard and Nico to discuss the software market ahead of our audit defence workshop in Amsterdam on the 12th April. Further info here. Podcast Guests Eric Chiu, HW Fisher Richard Spithoven, b-lay Nico Blokland, In2SAM Left to Right (Richard, Nico, Eric and Martin) Cloud Blackmail and other Dirty Tricks  Proactive SAM, the perfect antidote for cloud blackmail...

Half of ITAM departments are not tracking datacentre changes

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Our February webinar for the 12-box training program covered TRANSITION. IT departments are in a constant state of flux and ITAM needs to work with and embrace change to stay ahead. You can watch the recording on demand now by following this link. See all other recorded or planned modules here. Datacentre Changes – Staying one step ahead During the module we asked those on the call: Does your...

An Oracle review letter

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Oracle review letter – CLICK TO ENLARGE The image right (click to enlarge it) is a dummy Oracle review letter from Oracle LMS asking our friends at Browbeaten Corp to participate in yet another pesky ‘Review’. A PDF version is here. For real life letters check out the legal testimony provided in the recent Mars vs. Oracle case – links and details in this blog post (Mars vs. Oracle). Looks...

Audit Defence Checklist – Nice to have, negotiable or non-negotiable terms

Nice to have, negotiable, non-negotiable
Nice to have, negotiable or non-negotiable This audit defence / software contract negotiation checklist has kindly been shared by Chris Moffett for The ITAM Review community. Thanks Chris! This list contains items that are nice to have, negotiable or non-negotiable for inclusion in your next audit defence or contract negotiation. If you have any other items to add to this list or have an alternative...

Talking ITAM with the CIO: Make it Agile

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In preparation for the first module of our 12 Box Training Program this week I spoke with Tony Crawley, Managing Director of Synyega and winner of both the ITAM Professional of the Year 2015 and the ITAM Project of the Year 2015. In this video Tony talks about his experiences communicating effectively with senior management teams about ITAM and maintaining momentum in your ITAM function. Talking ITAM...

Mars Inc. sue Oracle over audit tactics

A mars a day keeps Oracle away
A mars a day keeps Oracle away The $33BN food giant Mars Inc. took Oracle to court in October. There is a good coverage and analysis by Dave Welch of House of Brick here: http://houseofbrick.com/mars-vs-oracle/ In short: Oracle offered Mars a ‘Review’ Oracle threatened to withdrawal their support contract if Mars didn’t cooperate Use of VMware, the definition of a user and audit tactics were...

Citrix Licensing Quick Guide 2015

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This licensing quick guide aims to give you a basic understanding of Citrix products, their license types and how to manage Citrix licenses. Citrix have been providing server, application and desktop virtualisation software since 1989. Based out of the USA, they currently have over 300,000 customers around the world. Citrix software borders on the line between being a Tier 1 and Tier 2 software vendor...