Enterprise SAM tool customer satisfaction scores

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I’m midway through a competitive comparison of the top ten SAM tools for large enterprises. See the original call for participants here and recent market share analysis here. As part of the analysis we’ve collected customer satisfaction scores from our sister site Tools Advisor. The tables below show a summary of the customer satisfaction scores for those vendors participating in our Enterprise...

Enterprise SAM tool market share analysis

Average customer size
I’m midway through a competitive comparison of the top ten SAM tools for large enterprises. See the original call for participants here. As part of the analysis we’ve collected customer numbers and it is interesting to see the market share of the key players. SAM tool market share analysis for large enterprises The charts below are based on two questions: What is the total number of customers...

Managing Amazon Web Services (AWS) costs

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Our friends at the big G state that spending on public cloud is growing five times faster than other IT categories (Gartner, Public Cloud Services 2012-2018). Our own research from December last year (How to beat Azure and AWS sprawl) suggests that ITAM Review readers are keen to explore the subject but are yet to fully get their arms around the issue. Cost control rather than compliance is the main...

itSMF Russia SAMday 2016 – Video Overview

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On 23rd of March 2016, The ITAM Review’s Martin Thompson attended the first ever SAM conference held by itSMF Russia; SAMday based in The Aerostar Hotel, Moscow. The event was attended by an impressive 280 delegates alongside numerous market leading sponsors, media partners, and expert speakers. SAM topics discussed ranged from Software Licensing to Cloud Services to Audits. Martin was one...

Proactive SAM is the perfect antidote to cloud blackmail

Cloud blackmail
In this podcast I was joined by Eric, Richard and Nico to discuss the software market ahead of our audit defence workshop in Amsterdam on the 12th April. Further info here. Podcast Guests Eric Chiu, HW Fisher Richard Spithoven, b-lay Nico Blokland, In2SAM Left to Right (Richard, Nico, Eric and Martin) Cloud Blackmail and other Dirty Tricks  Proactive SAM, the perfect antidote for cloud blackmail...

Half of ITAM departments are not tracking datacentre changes

Datacentre-Changes
Our February webinar for the 12-box training program covered TRANSITION. IT departments are in a constant state of flux and ITAM needs to work with and embrace change to stay ahead. You can watch the recording on demand now by following this link. See all other recorded or planned modules here. Datacentre Changes – Staying one step ahead During the module we asked those on the call: Does your...

An Oracle review letter

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Oracle review letter – CLICK TO ENLARGE The image right (click to enlarge it) is a dummy Oracle review letter from Oracle LMS asking our friends at Browbeaten Corp to participate in yet another pesky ‘Review’. A PDF version is here. For real life letters check out the legal testimony provided in the recent Mars vs. Oracle case – links and details in this blog post (Mars vs. Oracle). Looks...

Audit Defence Checklist – Nice to have, negotiable or non-negotiable terms

Nice to have, negotiable, non-negotiable
Nice to have, negotiable or non-negotiable This audit defence / software contract negotiation checklist has kindly been shared by Chris Moffett for The ITAM Review community. Thanks Chris! This list contains items that are nice to have, negotiable or non-negotiable for inclusion in your next audit defence or contract negotiation. If you have any other items to add to this list or have an alternative...

Talking ITAM with the CIO: Make it Agile

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In preparation for the first module of our 12 Box Training Program this week I spoke with Tony Crawley, Managing Director of Synyega and winner of both the ITAM Professional of the Year 2015 and the ITAM Project of the Year 2015. In this video Tony talks about his experiences communicating effectively with senior management teams about ITAM and maintaining momentum in your ITAM function. Talking ITAM...

Mars Inc. sue Oracle over audit tactics

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A mars a day keeps Oracle away The $33BN food giant Mars Inc. took Oracle to court in October. There is a good coverage and analysis by Dave Welch of House of Brick here: http://houseofbrick.com/mars-vs-oracle/ In short: Oracle offered Mars a ‘Review’ Oracle threatened to withdrawal their support contract if Mars didn’t cooperate Use of VMware, the definition of a user and audit tactics were...

Citrix Licensing Quick Guide 2015

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This licensing quick guide aims to give you a basic understanding of Citrix products, their license types and how to manage Citrix licenses. Citrix have been providing server, application and desktop virtualisation software since 1989. Based out of the USA, they currently have over 300,000 customers around the world. Citrix software borders on the line between being a Tier 1 and Tier 2 software vendor...

Vodafone, SAM Tools and the quest for a silver bullet

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Stanislav Pavlin, Principal Manager, Vodafone Procurement Company, talks to ITAM Review about his role at Vodafone, SAM tools and the quest for the silver bullet, in advance of his speaking slot at our upcoming ITAM Tools Day event in London on Friday 20th November. Stanislav Pavlin Q1. How did you get started/arrive in the ITAM space? What is your background? My background is in Procurement and entering...

Treat everyday as an Audit

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Following this advice will ensure that you are always audit ready and are on top of your SAM & License management game. One of the best pieces of advice that I received from a SAM professional was to treat everyday as if your organisation was being audited. At the time I laughed off this comment as the threat of software audits and the process of going through an audit everyday seemed like a nightmare....

Podcast Episode 16: SAM Tool Selection Best Practice (RFI, RFP, Proof of Concept)

Selecting winners: SAM Tool selection, RFI, RFP, Proof of Concept best practices.
Selecting winners: SAM Tool selection, RFI, RFP, Proof of Concept best practices. In this podcast I discuss ITAM tool selection best practice with a number of leading tool providers.   This is a preview in the run up to our ITAM Tools Day on the 20th November. PODCAST GUESTS: Torsten Boch, Matrix42 Patrick Gunn, iQuate Phil Merson, Concorde Srdjan Ljubisavljevic, Flexera Software Sumin Tchen,...

Software on a Budget

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CIO’s, IT heads, finance leaders and ITAM professionals are always looking to reduce or consolidate the amount of money being spent on software and software licenses. Tier 1 vendors such as Microsoft, IBM, SAP, Oracle and Adobe all provide the required software to ensure a business and it’s users can fulfil their daily tasks and meet goals and objectives set by the organisation. Away from work,...