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Call for participants: Enterprise SAM Tools Review

Who is the current market leader for SAM tools for large enterprises? This is a call for tool manufacturers to participate in our independent assessment of the Enterprise SAM tools market. We are well overdue a market-wide comparison of SAM tools. We last did a comprehensive comparison of SAM tools in 2011. See ‘Market Synopsis for Enterprise SAM Tools 2011‘. In comparison to our recent... 

SAM Technologies have become a must, not a ‘nice to have’

SAM Tools are now a basic must-have for any organisation I remember when I first started in the SAM industry and was looking to implement a SAM tool that at the time a number of professionals and IT staff told me that they were ‘nice to have’ but not essential. At the time I could see the benefits to implementing such technologies, but also understood how people could (just about) manage their... 

SAM Tools and Contract Management

Anyone within the ITAM or software licensing space are aware that SAM Tools provide a system for the management of software licenses throughout their lifecycle. You can add your license details manually into the SAM Tool from documentation like invoices, license agreements, financial data etc, or you can upload certain licenses directly into the SAM Tool (like Microsoft’s ELA). That’s fantastic,... 

Self Service Portals can add a new dimension to the SAM offering

Software asset management constantly has to prove its worth to organisations. Due to the fact that it is a relatively immature and emerging business function, a number of organisations still have the attitude of ‘we’ve gone this long without SAM; we don’t need to invest in it’. That’s fine, until the auditors come knocking….. But what about those organisations who have invested in software... 

Technology Review: Spider Licence Enterprise (brainwaregroup)

Independent Review brainwaregroup is a provider of systems management and IT Lifecycle Management tools and services who have over 400 clients worldwide. With more than 1.5m managed clients, brainwaregroup’s software has been implemented in a number of organisations over the past 25 years. This review takes a look at the core capabilities, the route to market, competitive strengths and weaknesses,... 

ITAM tools customer satisfaction scores – SPRING ’15 UPDATE

I am pleased to publish an updated list of customer satisfaction scores. This follows our previous table back in January. Please Note: This is not a one-off exercise. We will continually collect satisfaction scores. So please help your ITAM industry peers make smarter tool buying decisions by taking a few minutes to submit your own review. If you are interested in ITAM tool selection – you might... 

SAM Tool Buyers Guide

This SAM Tool Buyers Guide highlights some of the key requirements and competitive differentiators to consider when selecting and buying Software Asset Management (SAM) tools. This guide is available in PDF format, subscribe to our newsletter to download it.  I have also included a section on the trends that are driving interest in SAM and some general implementation advice – since this should... 

Snow Software tops table for customer satisfaction in preliminary results

In December we asked ITAM Review readers to rate their SAM tools for customer satisfaction. In order to qualify for a rating on the table below each vendor had to receive a minimum of five verified end user customer reviews. Thank you to everyone that contributed. Qualifying entries will receive an Amazon voucher as promised before the end of January. There were a number of vendors who received less... 

Picking the right SAM tool (Part 2 of 2)

Ensure your SAM tool can dig deep and get all of the data you need. Read Part 1 in our series of articles on SAM tools here. What to look for in a good SAM Tool This is a tough call to make, as everyone’s needs are different. Let’s assume an organisation wants a solid ‘all-round’ SAM tool that has both desktop, sever, virtual capabilities. Whilst they may not specialise on one single aspect... 

Picking the right Software Asset Management tool (Part 1 of 2)

The time has come for your organisation to get a SAM tool. You’ve decided to buy into the idea of software asset management and you want to manage and utilise your software licenses better. You’ve received the backing from senior management, and you’ve been given a nice healthy budget to get the best solution for your organisation. There are a large number of SAM tools on the market today, so...