ServiceNow enters SAM market by the back door, upsets partners

Partners actively promoting ServiceNow - who now have their own competitive offering
Partners actively promoting ServiceNow – who now have their own competitive offering I’ve heard from ITAM Review readers that ServiceNow is approaching them with a full SAM offering in partnership with another software company. This is in direct competition and conflict to their verified integrations in the ServiceNow store with the likes of Flexera and Snow. Historically they have offered...

ServiceNow & ITAM (Azure, ServiceNow Plug-ins call for participants)

Reassuringly Expensive?
Cloud Management – How management of Azure fits within the ServiceNow portfolio (CLICK TO ENLARGE) ServiceNow adds management of Azure Yesterday, ServiceNow announced support for Microsoft Azure within their cloud management platform. This is incremental to existing coverage for Amazon and VMware web services and applies to ServiceNow customers owning the ‘ServiceWatch’ suite and orchestration...

Options to Oracle — MariaDB named as Gartner challenger

Open source database company MariaDB Corporation has been named as a ‘challenger’ by Gartner in the 2015 Magic Quadrant for Operational Database Management Systems (ODBMS). Oracle is not the only fruit: According to Gartner, MariaDB showed strong growth in its ability to execute based on high value that customers derive from MariaDB solutions. The firm was particularly recognised for its ability...

Flexera acquires Secunia. SAM meets cyber security

"Software Vulnerability Management"
“Software Vulnerability Management” Flexera Software has acquired Secunia, a provider of software vulnerability management software. Secunia highlights software vulnerabilities and highlights patching priorities based on discovery within an enterprise environment. As both companies touch every piece of software on very large networks (for Risk, but for different purposes) this acquisition...

80% of software policies overlook mobility

Is mobile licensing an audit blind spot?
Is mobile licensing an audit blind spot? News from Snow Software this week suggests mobile apps are being overlooked in software management policies. Poll results from their user forum suggest that 80% of software policies failed to include mobile applications. Our recent Microsoft research suggests that ITAM Review readers are struggling with mobility. In particular, readers are telling us that Office365...

Can iFixit fix it for wasted assets? Yes we can!

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iFixit is a company on a mission — and that mission is to teach the world how to repair everything they own. But says the firm, a successful repair often hinges on consumers and users at every level having access to quality replacement parts. Oh yes… all this work is rigorously tested and backed with a lifetime warranty.  Free image: Wikipedia Simple logic — no part, no repair News...

Adobe quietly removes Adobe Acrobat XI from the price list

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Adobe has recently (not) announced that Adobe Acrobat XI is no longer available on the CLP price list. Instead, they have released a new version that is called ‘Acrobat DC’. Adobe Channel Sources have advised us; “it is possible to downgrade as long as you have access to a historical serial key for deployment of additional seats of Acrobat XI.  There is no formal process for downgrading you...

Cherwell acquires Express Metrix

Will any software vendor be able to deliver best of breed ITAM and ITSM in one solution? [Meeting of North and Baltic Sea]
Will any software vendor be able to deliver best of breed ITAM and ITSM in one solution? [Meeting of North and Baltic Sea]Cloud based ITSM vendor Cherwell Software has acquired ITAM vendor Express Metrix. We’ve seen continued convergence between ITAM and ITSM over the last few years and increasing overlap between our two sister sites The ITAM Review and The ITSM Review. From the ITAM side of the...

SAM Managed Services: Softline Solutions (Vendor Profile)

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This article is an excerpt from our review of worldwide SAM Managed Service Providers – view the full report here (registration required). The senior management team at Softline Solutions originate from the licensing reseller Comparex. During discussions for this review, Softline stated they found it difficult balancing the conflict of interest at their previous employer between advising clients...

SAM Managed Services: eTelligent (Vendor Profile)

etelligent
eTelligent provide a SaaS based ITAM platform for management of hardware and software. Based in the US, eTelligent provide their technology as part of a managed service, standalone or white labelled via business partners. Their solution is based on taking advantage of existing in house discovery and inventory sources and creating an ITAM repository. For the purposes of this review, the real strength...

SAM Managed Services: SHI (Vendor Profile)

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Founded in 1989, SHI is a $5BN provider of IT products and services and includes 1,800 staff serving over 10,000 customers worldwide. With 44 full time staff, SHI has the largest SAM team in this review consisting of Inventory Engineers, License Analysts, Project Managers, Business Development, Trainers, and Contracts Managers. Polaris SAM Managed Services from SHI are offered under the Polaris brand,...

SAM Managed Services: ITAMS (Vendor Profile)

ITAMS
IT Asset Management Solutions (ITAMS) is an independent UK based ITAM specialist and veteran of the UK SAM Industry. The team consists of 25 full time members of staff and an extended team of associates. ITAMS is also the home of IAITAM Training and Certifications in the UK. ELM 360 ITAMS provide a suite of consultancy, project management, tools and managed services under the brand Enterprise Licence...

SAM Managed Services: Computacenter (Vendor Profile)

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Computacenter is a £3BN IT infrastructure services business with 12,000 employees across Europe. They have developed some modular asset management services for clients struggling with too much information and not enough intelligence. C3 Software Computacenter offer ‘C3 Software’ on an on-going managed basis, which is powered by License Dashboard and hosted in their Manchester data centre (which...

SAM Managed Services: Aspera (Vendor Profile)

aspera
Aspera is one of nine providers that we reviewed for our SAM Managed Service Providers Review. Aspera are based in Aachen, Germany with an office in Boston, USA and business partners worldwide. Aspera offer SAM managed services to compliment their SmartTrack software. They position their SAM services as ‘License Management as a Service’ (LaaS). For the purposes of our SAM managed services review...

Cutting desktop power usage in the post-Windows XP world

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This is a guest contributed piece to the ITAM Review by Seann Gardiner, EMEA sales director of Dell Software Group. A looming deadline awaits… In the IT world, there is a looming deadline that businesses of all sizes have to face up to. Windows XP is still installed across almost 40 per cent of all PCs in the world, according to statistics from Net Applications released in February 2013. The...