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All about Audits

Sadly there are no magic wands when it comes to software audits Ahead of the BCS Configuration Management event in York on 1st May, I interviewed regular ITAM contributor Kylie Fowler about her involvement in the event, and her advice on software audits. You’re involved with organising the upcoming event, can you tell us a bit about what you’ll be discussing there? Put simply, the day is... 

Software Audit Code of Conduct [DRAFT]

Updated 25th April 2014 – The first version of the Code of Conduct is now live here: http://www.clearlicensing.org/audit-code-conduct/This code of conduct from the Campaign for Clear Licensing is a first draft. Please leave your comments or contact me to discuss any suggested edits or feedback. Thanks in advance for your help. ~ Martin Thanks to Rory Canavan, Glenn Thompson, Martin Chalkley,... 

Implementing a successful 3rd party SAM Service

A SAM Service is a little like a marriage So you’ve made the decision to outsource some or all of your SAM to a 3rd party partner… you are confident that as part of Service Implementation they will capture every piece of entitlement; understand how every license is actually being used; know when a new application is installed; interpret licensing rules; apply them to your company’s unique situation;... 

2013: A Year in ITAM Review

Merry Christmas and a Happy New Year! As 2013 begins to draw to a close, I thought it would be nice to finish off the year with a final article that’s an overview of what has happened at the ITAM Review over the last 12 months.  That’s right, this will be our last post for 2013 because the entire team is heading off to fill their faces with mince pies and sherry. But don’t worry we’ll be back... 

Tips for Effective Internal Networking

This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. It is well recognised that networking is an important skill for professionals, however most of the information about networking available on the internet and in books is aimed squarely at job seekers, freelancers or consultants who are trying to build an external network that will help them find a... 

What REALLY Happens During an Audit (Part 3 of 3)

This is part three of a three part series. Read the first part here. This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. Once you have pulled the deployment and entitlement data together, it must be compared to identify if there are any license shortfalls. However bear in mind that there may be several versions of data, particularly if the data gathering... 

What REALLY Happens During an Audit (Part 2 of 3)

This is part two of a three part series. Read the first part here. This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. Data Gathering On the face of it, an audit is simple. You establish what is deployed on your estate, you establish what you own and then you compare the two to determine whether there is a shortfall. Software companies don’t care... 

The Twelve ITAM Days of Christmas

Seasons greetings from The ITAM Review. Regular columnist and Analyst Kylie Fowler helps us capture the festive spirit! The Twelve ITAM Days of Christmas… On the first day of Christmas my IT Asset Manager gave to me a spreadsheet of license keys On the second day of Christmas my IT Asset Manager gave to me two discovery tools and… A spreadsheet of license keys On the third day of Christmas... 

What REALLY Happens During an Audit (Part 1 of 3)

This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. 1. I’ve had a request for an audit… what do I do now? Most audit requests come through as a letter or an email addressed to a senior manager or Officer of the company. If it doesn’t look sufficiently formal, ask them to resend it! Most SAM managers don’t have the authority or legal power to... 

Stakeholder Management for ITAM Practitioners

This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. Stakeholder management is the art (and yes, it is an art!) of managing those people and groups who have an effect on your ITAM activities as well as those who themselves are affected by your ITAM activities. These people are your stakeholders. Stakeholders are important because they can have a huge...