This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. It is well recognised that networking is an important skill for professionals, however most of the information about networking available on the internet and in books is aimed squarely at job seekers, freelancers or consultants who are trying to build an external network that will help them find a... 

This is part three of a three part series. Read the first part here. This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. Once you have pulled the deployment and entitlement data together, it must be compared to identify if there are any license shortfalls. However bear in mind that there may be several versions of data, particularly if the data gathering... 

This is part two of a three part series. Read the first part here. This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. Data Gathering On the face of it, an audit is simple. You establish what is deployed on your estate, you establish what you own and then you compare the two to determine whether there is a shortfall. Software companies don’t care... 

Seasons greetings from The ITAM Review. Regular columnist and Analyst Kylie Fowler helps us capture the festive spirit! The Twelve ITAM Days of Christmas… On the first day of Christmas my IT Asset Manager gave to me a spreadsheet of license keys On the second day of Christmas my IT Asset Manager gave to me two discovery tools and… A spreadsheet of license keys On the third day of Christmas... 

This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. 1. I’ve had a request for an audit… what do I do now? Most audit requests come through as a letter or an email addressed to a senior manager or Officer of the company. If it doesn’t look sufficiently formal, ask them to resend it! Most SAM managers don’t have the authority or legal power to... 

This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. Stakeholder management is the art (and yes, it is an art!) of managing those people and groups who have an effect on your ITAM activities as well as those who themselves are affected by your ITAM activities. These people are your stakeholders. Stakeholders are important because they can have a huge... 

Kylie Fowler This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. My last article ‘Calculating Return on Investment’ discussed how to calculate the ROI of an ITAM Programme. This follow-on article looks at some of the Dos and Don’ts of using ROI in an ITAM environment. Return on Investment – What is it? Return on Investment is a way of measuring... 

This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. Most ITAM Practitioners will come across the concept of Return on Investment (ROI) when researching how to build a business case for ITAM. There is a lot of literature available which indicates that the ROI of a SAM programme can be very high and Practitioners are generally advised to calculate the... 

This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. This is the second article in the two part series: Part One – Understanding Your Benefits and Obligations Part Two – Maximise the benefits and minimise the risks See Part One here. Part Two -Maximise the Benefits and Minimise the Risks Managing MSDN licenses can be challenging – the strict... 

This article has been contributed by Kylie Fowler. Regular columnist and Analyst at The ITAM Review. This article is the first part of a two part series: Part One – Understanding Your Benefits and Obligations Part Two – Maximise the benefits and minimise the risks Part One – Understanding your benefits and obligations This is the first of two articles that outline the key benefits...