The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Gartner MarketScope for the IT Asset Management Repository

Gartner have released a new Market Scope for ITAM repositories.

It is available to read here courtesy of CA.

Alongside the usual rating of vendors is a very good snapshot of the ITAM marketplace.

They provide an insightful summary of the current trends and market drivers and a useful clarification on ITAM’s relationship with Service Management, CMDB and Business Service Management.

More details about all of these vendors can be found in The ITAM Review Vendor Directory.


  • “IT Asset Management Tools are continuing to show strong market growth, and adoption is on the upswing”
  • “ITIL, CMDB and vendor product bundling has led to confusion about the role of ITAM repositories in the marketplace”
  • Organisations ITAM toolset purchasing decisions are being influenced by vendor’s broader service desk and lifecycle management options
  • ITAM is becoming a priority in small organisations

Gartner MarketScope for the IT Asset Management Repository (April 2010)

  • Strong Positive – CA, HP
  • Positive – BMC Software (Remedy), IBM
  • Promising – Axios Systems, LANDesk, Provance Technologies, PS’Soft, Symantec Altiris, USU
  • Caution – Eracent

Additional tools mentioned: Flexera Software, Insight Solutions and OpenIT.

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About Martin Thompson

Martin is owner and founder of The ITAM Review, an online resource and community for worldwide ITAM professionals.

Martin is also author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management.

On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.

Learn more about him here and connect with him on Twitter or LinkedIn.

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