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End User Review: Audit Wizard V8 [67%]

Audit Wizard V8

  • Estate Size:  1,438 (72% Desktops, 23% Laptops, 4% Servers, 1% Other)
  • Reviewer: Tim Heywood, Engineering Systems Manager, SELEX Communications (Defence & Aerospace)
  • Product: Audit Wizard V8 by Layton Technology

General Feedback

Strengths:
It’s an agent-less discovery scanner, that can support air gapped systems and networks (works through a common login file)
Weaknesses:
the “Ribbon” user interface – development of this means a lot of previously useful features have been dropped off in the later version
What feature would you add if you had the choice?
The ability to Boolean search for items, and extract reports based on those searches – able to do using external SQL queries on the DB, but that is beyond my abilities
Support or implementation:
The support has always been good, even if the answer is “we don’t do that (yet)”. I don’t implement it, yet the feedback from those who do is OK – the scanner needs redeployment every time an upgrade is performed, which is a bit of a hassle for the air gapped networks we have.
If you had the opportunity to choose ITAM technology again would you choose the same product?
AuditWizard is a cheap and cheerful discovery tool, yet since discovery is easy this is something that is in most ITAM tools. I probably wouldn’t choose AW in the light of its limitations (e.g. can’t read Unix servers apart from name IP & MAC – thinks they’re a PC)
Any other feedback you wish to share?
This is a good product overall, silly things let it down. Version 7 was a great discovery tool. Version 8 has tried to be enhanced to provide a better interface (doesn’t work for me, I think this “ribbon” idea sucks) and to perform basic license compliance (which I don’t use it for). Therefore it has grown beyond the requirement we set for it when originally purchased, and it no longer really meets that requirement due to the development effort on not wanted (for me) enhancements.

Rating

  • Implementation Success: 8/10
  • Day to day ease of use: 5/10
  • Performance: 7/10
  • Resources required: 7/10
  • Support: 7/10
  • Meeting requirements: 6/10
  • Overall Satisfaction: 7/10

Total Score: 47/70 [67%]

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About Martin Thompson

Martin is owner and founder of The ITAM Review, an online resource and community for worldwide ITAM professionals.

Martin is also author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management.

On a voluntary basis Martin a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.

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3 Comments

  1. Glenn says:

    We welcome all user feedback to our product, AuditWizard.

    There

    were a couple of minor incorrect reports in this review which may be due to an earlier version being used that I would like to clarify.

    With AuditWizard v8.2 you can do bolean searches and you can also use any SQL Server query you like in the database for running

    any report you would ever need.

    All the existing functionality that was in v7 is in v8 but it may just be located in a different

    area of the product for example, in the administration section.

    We have added a wealth of new features and functionality that far

    exceeds anything that version 7 had.

    We welcome the opportunity to demonstration these to you.

    Many thanks
    Layton

    Technology Development Team.

  2. Thanks Glenn,
    Admittedly, this was on version 8.1, a short time ago.

    We have since upgraded to 8.2, and noted some features (e.g. search) have returned.

    My comments in the “Other feedback” section

    are regards “the wealth of new features”; some I don’t see as relevant for a tool used purely for discovery as I use AuditWizard for.

    I would bump “Day to Day ease of use” up from 5 to a 7 and “Meeting Requirements” from 6 to 7 with v8.2, mainly thanks to the

    searching.
    My other scores still stand, making this now 50/70, or 71%

    Cheers
    Tim Heywood

  3. Glenn Powell says:

    Hi Tim,

    Thanks for your additional comments and feed back. Be sure

    to check out the new Aliasing features which are a lot easier now, accessible via the licensing tab.

    Please feel free to call

    support if you have any questions too.

    Many thanks
    Glenn

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