The $33BN food giant Mars Inc. took Oracle to court in October.
- Oracle offered Mars a ‘Review’
- Oracle threatened to withdrawal their support contract if Mars didn’t cooperate
- Use of VMware, the definition of a user and audit tactics were called into question in their 2,000 database environment
In particular take a look at the document below. This is the declaration of Eloise Backer, Commercial Manager at Mars and includes the audit letters, rebuttals and storyboard. It is a case study in Oracle Audit Defence.
“I’m sorry that it appears Oracle opted not to appear in court. I’m also not the least bit surprised. In my opinion, Oracle appears interested in trying to see if it can get any more money out of any of its Oracle on VMware customers. It also appears to want to do that without a court’s evaluation.” ~ Dave Welch, House of Brick
What a grim way of treating customers. Time to vote with your feet! VMware are you listening? Time to show a definitive stance and protect your customers.
Dave Welch mentions our ITAM Review discussion thread on how to defend against Oracle on VMware in his analysis. LinkedIn changed their policies last year so our discussions are not public (Yet another reason for starting our new forum).
For those not able to read the LinkedIn thread – it simply says:
How to defend against Oracle on VMware:
I’ve heard of a couple of approaches to this in the last few months:
Ballsy Approach: “Oracle have never taken anyone to court over it, it’s a ridiculous stance and you should tell them to stick it (or words to that effect)”
Defensive Approach: “Isolate Oracle to specific clusters to limit exposure” as per this joke: New versions of Vsphere blow holes a bit in this approach.
Sensible approach: “Get your requirements and usage of VMware defined in the Oracle contract. Don’t sign it and give them business unless it suits your requirements”.
I’ve opened up a new forum thread here (Anonymous if you want it to be). What could Mars have done to avoid this? What can other organizations do to prevent this dispute? Please add your comments or experiences for the benefit of others. Thanks! ~ Martin
About Martin Thompson
Martin is also author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management.
On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.
Learn more about him here and connect with him on Twitter or LinkedIn.