Best practice
Microsoft: "Shelfware should be conceded"
Mark Bradford, Microsoft : “Shelfware should be conceded”
Mark Bradford, UK head of Software Asset Management (SAM) and Compliance at Microsoft, suggests that Shelfware should be conceded and customers should not be punished for honest mistakes.
“Bradford said his group, responsible for working with channel firms to perform reviews of customers, didn’t want to punish “honest mistakes unearthed as part of an audit or a SAM review”.
He added “Project and Visio concessions had been made where there was virtual access and yet no usage…the intent is to assist where there is evidence of honest mistakes and this will of course be looked at on a case by case basis”.
- View my original article on The Channel / Register here.
- Join the discussion on our forum here.
https://twitter.com/SAMGarde/status/751508408315047936
Can’t find what you’re looking for?
More from ITAM News & Analysis
-
ITAMantics - April 2024
Welcome to the April 2024 edition of ITAMantics, our monthly news podcast where we discuss the biggest ITAM stories from the last month. George is joined this month by AJ Witt and Ryan Stefani. Stories tackled ... -
Broadcom is removing expired VMware licences from its portal - take action now!
Hot on the heels of Broadcom’s announcement of the end of perpetual licences for VMware it has given customers barely a week to download any keys for licenses from its portal with expired support. This is ... -
Who Loses When Broadcom Wins?
News of a new Broadcom deal rarely arrives with great fanfare. The November 2023 VMware acquisition provoked open worry online and in business circles, with many critics wondering whether the former Hewlett-Packard spinoff’s reputation would prove ...
Podcast
No time to read? Want to stay up to date on the move? Subscribe to the ITAM Review podcast.
ITAM training
On-demand and live training for ITAM, SAM and Software Licensing professionals.