In this video we have a quick chat about driving a successful relationship with SAM Managed Service providers.
As independent SAM consultants, Gerben and Arjen are often sat between the customer and the SAM Managed Service provider trying to drive SAM implementation success – so it was interesting to learn of their perspective.
- Working with SAM Managed Service providers and generating team spirit
- MSPs, Tools, Silver Bullets and expectations
- A proactive approach to audit defence
- The potential conflict between customer and MSP goals and how to keep MSPs motivated and onside
You can meet Gerben and Arjen at our SAM Technology Success day in Utrecht at the end of this month.
About Martin Thompson
Martin is also author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management.
On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.
Learn more about him here and connect with him on Twitter or LinkedIn.