Hardware Asset Management (HAM) Best Practice Survey
Thanks to all those in the ITAM Review Forum who helped shape the survey. See the original thread here: http://forum.itassetmanagement.net/2325375/Hardware-Asset-Management-Best-Practice
The survey is split into three main sections:
- HAM Accuracy – how do you record and measure the breadth and quality of hardware records? How do you measure ownership? How do you manage non-networked or personal devices? Which HAM metrics are important to you?
- HAM Processes – what are the key processes that underpin HAM? What asset fields are important and why? What happens when a device is lost or stolen?
- Hardware / ITAM Risk – What financial reporting is important to your senior management team? What are the highest profile risks in managing hardware? How do you secure data on devices? etc.
Please share your views so we can share the collective insights with The ITAM Review community. Everyone completing the survey will receive a full copy of the results and all information submitted will be treated in strictest confidence.
Thanks in advance for your help ~ Martin
About Martin Thompson
Martin is also author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management.
On a voluntary basis Martin a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.
Learn more about him here and connect with him on Twitter or LinkedIn.