Gartner this week published their first ever research into the SAM Tools marketplace and the results are a mix of surprises and expectations.
It is great for the industry to see some focus from Gartner on the SAM marketplace. Overall this should help SAM professionals and tools vendors get airtime with C-Suite members and also provides a good summary of the current SAM Tools space. It will also drive innovation and encourage competition.
However, it is important to understand Gartner’s basis for inclusion before jumping to conclusions based on the Magic Quadrant rankings. Gartner’s inclusion criteria are somewhat restrictive meaning, for example, a SAM Services vendor will be disadvantaged and potentially not included compared to a tools vendor focused on marketing a tool. There were also a number of financial and market size criteria to be met for inclusion.
Alongside the MQ Gartner also published a Critical Capabilities report. This is a more in-depth analysis of the specifics of a tool against a Gartner-devised set of capabilities. In short, similar to a scoring matrix one would use for an RFI. The tool list for the Critical Capabilities report is larger than that for the MQ.
What are your thoughts on the lists above? Which vendors are you surprised to see missing? Any surprises around the inclusions? (Join the conversation and grab a free copy of the Magic Quadrant here).
ITAM Review will continue to conduct original research on the wider ITAM marketplace, including SAM Managed Services Providers and SAM Consultancies that wouldn’t have been eligible for the Gartner reports. As the 12-box model indicates SAM is not just about the toolset – people and processes are also vital to delivering a world-class SAM programme.