USU Software Asset Management review
Name: USU Software Asset Management (SmartTrack)
Description: USU Software Asset Management (formerly Aspera SmartTrack) reduces the cost, risk, and complexity of software license management
Offer price: POA
Operating System: Windows, Linux, Unix, SaaS, On Premises
Application Category: Enterprise SAM
USU Software Asset Management (formerly Aspera SmartTrack) is the strategic solution for managing your software licenses and cloud services. For almost two decades, USU Software Asset Management has found up to 30% savings for large enterprises and automatically protected against risky compliance gaps.
The platform covers all the important vendors like IBM, Microsoft, Oracle and SAP, and accurately calculates complex metrics for servers, cloud, clients, and mobile. It has a fully integrated product database, a dedicated discovery tool, connectors to cloud platforms, and powerful features that visualize your data center
ITAM Review Analyst Score - 7.8/10
Customer Reviews - Customer Service - 7.7/10
Customer Reviews - Value for Money - 8.7/10
Customer Reviews - Customer Support - 8/10
Customer Reviews - Overall Satisfaction - 8.3/10
Customer Reviews - Recommend to a friend - 8.7/10
- Vast SAM Experience
- Strong Technology Platform
- Customisable, outcomes-focused service
- Inventory tool agnostic
- Complex to install, configure, and maintain
- Requires experienced in-house team to drive best value
- Look and feel not market-leading
Strength of reporting, capabilities of managing large volumes of data, strong user interface, good product content
Not always very agile, need strong technical skills to manage the product from an administrative perspective, however, this is due to the product being a true SAM tool
Customer service and responsiveness first. The product is relatively open, you can’t change the database structure or add fields, but you can customize existing fields to suit your needs, and you can get to all YOUR data, unlike other vendors in this space, who treat your data as though they own it.They’re a SAM-only vendor, so they’re focused in that space.
It’s a little hard to learn if you have a small staff and not in it every day. If you use SmartTrack daily, and it’s core functions, you’re going to be expert at it, but, if you have a tiny SAM staff, sometimes every thing you do seems like a re-learning experience. My advice – have a large enough team that at least one person is using the tool every single day to become expert on it. Sometimes I don’t understand the decisions made by the catalog team, but as we’re becoming more familiar with the tool, we’re making our own decisions.
We come by ST via CA. I’d like to have access to Aspera’s help and knowledge base as a consequence of that, and not have to go through CA.
SmartTrack demonstrated unique SAM capabilities and advanced features that met the needs of Roche’s complex organizational structure, which has multiple platforms that span across multiple divisions worldwide. It offered many of the features we required out-of-the-box, like covering the license types and metrics which Roche plans to manage in its SAM program, and customization was straight-forward.
Smart Track is not meant for small companies with simple infrastructure, instead if you’re a complex organization with multiple platforms that span across multiple divisions worldwide, Smart Track should be a good fit in terms of functionality and ease to manage your software license estate bearing, in mind, it requires extensive customization in its initial implementation stage.
in my previous review, I wrote ” SAP Optimization – license types & usage to bring visibility, manageability and accountability to the SAP install base” in the meantime USU Software AG has acquired SecurIntegration GmbH, an SAP license optimization specialist based in Cologne, Germany. The technology and expertise of SecurIntegration complement the solutions from USU Group affiliate Aspera, a leading provider in Software Asset Management. With the merger, which is retroactive to 1 January 2015, the companies will deliver powerful SAM solutions from one source to their national and international customers. In addition, Aspera enhances their consulting portfolio for SAP and gains an important component for optimizing overall software budgets. Aspera and SecurIntegration are already effective partners as they have closely cooperated on a technical basis for years.
Charlottenburger Allee 60
Events with Aspera
What is your post pandemic plan for Software Asset Management? Join AJ Witt from The ITAM Review and Gerrit Gipmans on Thursday 18th March at
Global events in 2020 have forever shifted the role of software assets in organizations. Many enterprises now need to reduce overall IT spending, while simultaneously
This webinar has now taken place. Join The ITAM Review’s Martin Thompson and Aspera’s Robbie Plourde for a live webinar on Wednesday 15 January 2020 at
The ITAM Review’s Rich Gibbons and Christopher Brune of Aspera presented a live webinar on ‘Controlling software compliance in the cloud?’ on Wednesday 26 June
This webinar has now taken place. Join The ITAM Review’s Rich Gibbons, and Vita Andida and Janik Schipp of Aspera for a live webinar: ‘S/4
This webinar has now taken place. Join The ITAM Review’s Rich Gibbons and Geoff Worsley from Aspera for a live webinar: Saving with SaaS: A
Aspera News & Analysis
We are delighted to announce that USU (formerly Aspera) have attained certification status for their solution USU Software Asset Management. It is certified for both
Wisdom Online North America took place September 29th – October 1st and it was absolutely fantastic! Originally planned for March 2020 in St Petersburg, Florida,
Gartner’s 2020 Magic Quadrant (MQ) for SAM Tools was released in July. For this year’s edition, under new authorship by ITAM industry veteran Ryan Stefani,
Executive Summary The ITAM Review, an independent community for worldwide ITAM, SAM and Software Licensing professionals, has certified USU Software Asset Management as suitable for SAP