Product Capabilities

Cleanshelf discover SaaS applications via multiple methods. These include API, SSO, Finance integrations, and a variety of other data sources such as Cloud Application Security Brokers (Netskope), HR Information Systems, and Contract Management systems. Cleanshelf provide a single point of contact per client who are responsible for onboarding and delivering continuing customer success. The solution tracks licenses, provides monthly reporting & usage insights, offers contract renewals management and real-time alerts.

Strengths

Cleanshelf offer the broadest discovery capabilities of all the participants in this research. Alongside this Cost Management is a core strength, meeting both core use cases for a SaaS Management tool. Contract management capabilities are strong and Cleanshelf is the only product to connect to existing sources of contract information such as SpringCM & ContractWorks. Cleanshelf also track the compliance status of SaaS vendors against requirements such as GDPR, SOC2, and PCI-DSS. There is a renewals calendar and workflow capability. Cleanshelf’s automated tool plus personal service approach is a strength that may be of interest to organisations without dedicated IT cost management staff.

Use Case Coverage

Weaknesses

There is limited coverage of the SaaS Management Operations & Employee Experience use cases.

Best for:

Mid-size & enterprise organisations seeking to identify SaaS services and licenses, measure utilisation, and control SaaS costs.