James shares his approach to optimising spend on SaaS apps, including Zoom.
James covers the whole optimisation process including the people to communicate with, the processes to be refined and the technology to track consumption.
We also discussed how to maximise the user experience when removing software from users to prevent any friction or bad feeling.
James shares his approach to vendor management and building strategic partnerships with suppliers as an alternative to being nickel-and-dimed during the negotiation process, to ensure mutually beneficial long-term relationships.
Thanks to James for sharing his progress. For the ITAM industry to flourish, it is really important that we share wins like this for everyone to see.
- The shift in spend to SaaS
- Implementing a SaaS management practice and bringing end users with you
- Building the business case for SaaS management
- API plugins and data being revealed by publishers
- Limitations in Adobe Creative Cloud usage analytics
- Asking vendors for usage analytics during the procurement / negotiation process
- Removing the requirement to buy new salesforce subscriptions through visibility of usage and reallocation
- Best practices from AJ: https://www.itassetmanagement.net/saas-management/
- Transactional vendors and strategic partners
- Using credit card data to identify rogue spending and grey IT
- Where to start with SaaS optimisation and which suppliers to prioritise
- ViacomCBS business performance during the pandemic
The opinions expressed on the Radio show are those of individuals and not their employers.
About Martin Thompson
Martin is also the founder of ITAM Forum, a not-for-profit trade body for the ITAM industry created to raise the profile of the profession and bring an organisational certification to market. On a voluntary basis Martin is a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.
He is also the author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management. In addition, Martin developed the PITAM training course and certification.
Prior to founding the ITAM Review in 2008 Martin worked for Centennial Software (Ivanti), Silicon Graphics, CA Technologies and Computer 2000 (Tech Data).
When not working, Martin likes to Ski, Hike, Motorbike and spend time with his young family.
Connect with Martin on LinkedIn.