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Matrix42 Enterprise Service Management

Matrix42 Enterprise Service Management

Name: Matrix42 Enterprise Service Management

Description: With Matrix42 Enterprise Service Management you standardise and manage all IT and non-IT processes and services based on the Service Lifecycle Management. Integrated Configuration and Asset Management provides visibility into the status of all service components, enabling you to quickly restore service issues or security incidents all according to agree SLAs. In addition, to ensuring data security and compliance, end-to-end cost allocation enables you to optimise IT spending.

Application Category: Enterprise SAM Tools

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About AJ Witt

A former IT Asset Manager, AJ is Industry Analyst for The ITAM Review. He's interested in hearing from end users of ITAM tools and also vendors. He enjoys writing about the SaaS Management market, practical aspects of ITAM operations, and the strategy of major software publishers. You can connect via email (aj.witt@itassetmanagement.net) or LinkedIn. AJ is based in the New Forest where he enjoys cycling, walking, spending time with his family, and keeping chickens

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