The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Attachmate sue Mobistar for $6M

Mobistar is a Belgian Telco. owned by Orange. We’ve received a tip off that the software publisher Attachmate is suing Mobistar, a Belgian telecommunications company. It is alleged that Attachmate is claiming 4.5 million Euros (around 6.12M $USD or 3.57M £GBP) for alleged illegal use of a product called ‘ReflectionX’. The dispute is said to have originated from an onsite audit by Deloitte and...

Micro Focus software audit lawsuit: Why defining metrics is important

software agreement
Another software audit case has gone to court – February 2019 saw the start of a case between Micro Focus v Express Scripts Inc. The document I have access to is a report of the initial summary judgment findings which gives a great insight into the content of the issue but, as this is pre-trial, it doesn’t give any indication to the eventual outcome. Even so, it gives a good idea of what can cause...

LogMeIn – to increased audit risk?

LogMeIn may be familiar to you as a provider of remote support access software across the internet. What may be less well-known is that they also own GoToMeeting (web-conferencing) (formerly a Citrix offering) and LastPass (password and credential management). LogMeIn announced on December 17th, 2019 that they’ve been acquired by private equity partners Francisco Partners & Evergreen Coastal,...

Wisdom 2019 – Sharing our Successes

Success
ITAM Professionals contribute a vast amount of value to their organisations. They cut costs, often in the millions, they reduce risk, and they see off time-consuming audit requests. Modern ITAM teams also improve employee experience by streamlining processes and getting the right software to the right people at the right time. And yet, it seems we’re often not the ones to shout about our achievements....

Shortcuts to SAM Immaturity

This article was prompted by a discussion with an ITAM Review reader, asking how they should maximise the value of an expensive tool deployment that wasn’t, as yet, delivering results.ITAM tools can be seen as a magic bullet for software asset management – buy the tool, install the agents, all good to go, right? This is far from the truth. Having a tool can actually be counter-productive, because...

Nike hit back at Quest

We saw a few weeks ago that Quest Software have taken Nike to court over their refusal to settle up for license non-compliance discovered during an audit (article here). Nike have submitted a counter claim and it is full of very interesting details, many of which can apply to the wider ITAM community. In particular, it helps highlight the difference an audit defence strategy, and managing the audit...

Just Do It – not a good SAM strategy

Quest Software are suing Nike, according to court documents filed on April 24, 2018. This is another case of an audit shortfall dispute making its way to the courtroom. Who are Quest Software? Quest Software are perhaps best known for their Toad database management tools. Founded in 1987, the company became Dell Software in 2012 – but this entity was then sold in 2016, to Francisco Partners and...

Average software audit takes 7.13 months and consumes 194.15 hours

Research I’ve just published with The Campaign for Clear Licensing (CCL) reports that the average software audit (according to 170 worldwide ITAM, SAM and Licensing Pros) takes 7.13 months to complete and consumes 194.15 hours of IT department time. See the full report here: http://www.clearlicensing.org/audit-report-nov-2016/ The CCL report shares who is the most and least aggressive software...

Live from SAMPARIS16 – French SAM market growing, beware HP software audit risk

SAMPARIS2016, Le Duplex Paris Etoile 2 bis avenue Foch I’m at SAMPARIS2016 in Paris for the second annual SAM event hosted by Easytrust. I attended the event last year too and it’s great to see even more SAM professionals discussing all things SAM in the French market. I had a conversation with a well-respected and experienced SAM professional and we were discussing the news of HPE’s ‘merger’...

ITAM Review Forum Progress Report: 62 Questions, 237 Answers

Most popular categories on the ITAM Review Forum We launched a new forum at the start of the year, this is a quick update on progress so far. As we stated in January, it can be anonymous if you want it to be, tagged and moderated. It also features rating so the good stuff rises to the top. Thank you to everyone that has contributed so far. ITAM Review Forum Performance 62 Questions 241 Answers 173...