Crowdsourced Favourites, Top 20 most read from 2016

2016 top 20 most read We published 112 articles in 2016, which ones got read the most by ITAM Review readers? Top 20 most popular published in 2016 Mars Inc. sue Oracle over audit tactics Enterprise SAM tool market share analysis Enterprise SAM tool customer satisfaction scores Audit Defence Checklist – Nice to have, negotiable or non-negotiable terms ServiceNow enters SAM market by the backdoor,...

Driving successful SAM Managed Service Provider relationships

SAM Managed Service Provider
I met with Gerben Vermeulen and Arjen Hamerling of Prof-IT group back in December in Amsterdam. In this video we have a quick chat about driving a successful relationship with SAM Managed Service providers. As independent SAM consultants, Gerben and Arjen are often sat between the customer and the SAM Managed Service provider trying to drive SAM implementation success – so it was interesting...

How the ITAM Review 12 Box Model maps to ISO/IEC 19770

ISO/IEC 19770-1
The table below shows how the 12 Box model from The ITAM Review compares to the International Standard for SAM, ISO/IEC 19770-1 (2012). The major competency areas for the 12 Box model are on the left hand side and the major process areas for ISO/IEC 19770 are along the top column. ISO/IEC 19770-1 main process areas versus 12 Box model competency areas – CLICK TO ENLARGE Introduction to ISO/IEC...

Community Survey: Secrets to SAM Technology Success

What are the secrets to SAM Technology Success? In preparation for our SAM Technology success seminar in Utrecht on the 26th January I would like to explore how ITAM Review readers are getting on with implementing SAM tools and engaging with SAM managed service providers. TAKE THE SURVEY This ITAM Review community survey looks at the secrets of success for SAM tool implementation and what characteristics...

End of year sale: 60% discount code for SAM Tools Universe Report [Expires 31/12/2016]

Use discount code “December2016” to get 60% off the SAM Tools Universe report published by The ITAM Review. Offer expires 31st December 2016. Buy here. The normal price is £299.00, the end of year discount means access to this independent research on SAM tools for only ~ £120.00. Offer expires 31st December 2016. The ITAM Review SAM Tools Universe 2016 “An independent assessment of leading...

The role of verification in ITAM

In advance of the last module in our 12 Box Assessment Model Training Course – Verification: How to maintain audit ready status, I met with Rory Canavan, owner & founder of SAM Charter to discuss the role of verification in ITAM. Rory covers the following points in the video below: Why it’s important to verify data and drive accuracy Comparing data sources Remediation   Root cause...

Case Study: Argos Audit Defence Strategies & ITAM industry collaboration

Argos Audit Defence Strategies
Argos, one of the UK’s most successful and well recognized retail brands Argos Audit Defence: In this video Danny Begg, SAM technical specialist at Argos, shares his approach to defending and managing software audit requests. Danny also makes the case for more collaboration and networking amongst ITAM industry peers to share more information about software audits. Through sharing intel and collaboration...

Average software audit takes 7.13 months and consumes 194.15 hours

Research I’ve just published with The Campaign for Clear Licensing (CCL) reports that the average software audit (according to 170 worldwide ITAM, SAM and Licensing Pros) takes 7.13 months to complete and consumes 194.15 hours of IT department time. See the full report here: http://www.clearlicensing.org/audit-report-nov-2016/ The CCL report shares who is the most and least aggressive software...

Interview: Managing changes to Windows Server Licensing models

Christopher Brune, Consultant, Aspera GmbH I recently spoke with Christopher Brune, consultant at Aspera, about Microsoft Windows Server Datacenter licensing. ITAM Review: Christopher, let’s introduce you to the reader. What is it like to be Mr. Christopher Brune working at Aspera? Christopher Brune: That’s a good question. Working at Aspera is like having found the right destination after a long...

ISO/IEC 19770-3 Quick Guide; leveraging -3 tags in contract negotiations

ISO/IEC 19770-3 Entitlement tags – when software entitlement can be read and processed by machines (Lower cost, less admin, more clarity) In this podcast I speak with Jason Keogh of 1E, Editor of the ISO/IEC 19770-3 Standard to give us an update on -3. The new standard was published in April 2016, so what does it mean to ITAM and how can we make use of it? What is -3? From Wikipedia: “(-3)…provides...

2016 Conference Round-up and 2017 Call for speakers

This article provides a debrief on our 2016 conferences and a call for speakers for our 2017 conferences. To register your interest in attending our conferences in 2017 please complete this form. 2016 Conference Debrief September and October this year saw the first ever ITAM Review conferences at USF St. Pete’s, Florida, USA and Twickenham Stadium, London, UK. I would like to send a sincere thank...

Podcast Episode 26: The Audit Monitor role

The Audit Monitor Role
The Audit Monitor role – Managing responsibilities and project managing software audits – making sure the baton does’t get dropped. In this episode, recorded in September 2016, I was joined by Nico Blokland and Sean van Koutrik of In2SAM, a SAM specialist company from The Netherlands. Nico and Sean discuss how agile methodologies can be applied to SAM implementation and the professional...

Leveraging the power of ITAM data beyond the ITAM department

Our latest module in the 12 Box Training course series covered Stakeholders, and in particular, “How to use ITAM asset data to support major IT transformation projects”. The module is available here on demand. Why bother working with Stakeholders? Throughout the course we’ve been emphasizing the role of stakeholders and how we don’t believe you can “do” ITAM without proactively working...

Internet connected cameras used in cyber attack – are IoT assets on your radar yet?

IoT asset weakness: Internet connected cameras are said to have brought down a big chunk of the internet via a denial of service attack The BBC reports that hackers used Internet connected devices last week to perform a denial of service attack that brought down Internet brands Twitter, Spotify and Reddit. Forbes suggests that the main culprit appears to be unsecured cameras. Security blogger Brian...

Quick Guide to ITAM CSI

CSI , no not Crime Scene Investigation but CONTINUAL SERVICE IMPROVEMENT! This article provides a quick introduction to ITAM CSI and the value it brings in maintaining momentum in your ITAM practice. We cover CSI in module 9: REPORTING, of the ITAM Review 12 Box Training Course. It is an essential concept to understand when developing reporting that people actually want to read and maintaining momentum...