Drinks company Diageo lose battle with SAP, indirect access continues to wreak havoc

Diageo
Special cocktail: SAP mixes up £58m Indirect Access bill for drinks group Diageo. Diageo is a British multinational alcoholic drinks company. HQ is in London, It is the world’s largest producer of spirits and a major producer of beer. £10BN Revenue, 33K Employees. The UK High Court has ruled in favour of SAP who sued the global drinks company Diageo in a dispute over indirect licensing, reports...

Outsource ITAM or keep in-house?

When should you outsource ITAM to a third party? When does it make more sense to keep resources in house? This article is in response to an ITAM Review reader question as follows (edited for brevity): “I’ve recently become the ITAM Leader at <Company>. Where I’m needing help is around a few key topics my new management is asking. <Company> is in <financial services sector> and...

Introducing Rich Gibbons, Licensing Analyst

Rich Gibbons We are very pleased to welcome Rich Gibbons to The ITAM Review team as our new Licensing Analyst. Rich Gibbons ‘Rich has almost 14 years’ experience in the world of IT and software licensing, having been both a software sales manager for a VAR and a Microsoft licensing endorsed trainer. A Northerner renowned for his shirts, Rich is a fan of most films, Hip-Hop, travel, football...

Podcast Episode 28: Quick Guide to ISO/IEC 19770-1

In this podcast, I am joined by Rory Canavan of SAM Charter to share his views and experiences on ISO/IEC 19770-1 Standard. Throughout the podcast, Rory refers to SAM Charter’s approach to SAM: CLICK TO ENLARGE Discussion Topics: The role of ISO/IEC 19770-1 in SAM implementations Risk Assessment and gap analysis Setting up a governance process RACI Communications Plan Process Maps System Requirements...

Review: BDNA Technopedia

This review takes a look at the core capabilities of BDNA Technopedia, the route to market for the company, competitive strengths and weaknesses, and market reach. Check out the full review on Tools Advisor here. At a Glance “A unique and innovative offering. BDNA aggregates, cleanses and filters enterprise data sources into a single source of asset data, then enriches it with market intelligence...

Excellence Awards Profile: SAM at Roche; Think big, start small

George Arezina
The SAM team at Roche won the ITAM Review Project of the Year 2016 in our Excellence Awards in November. In this article George Arezina shares the story behind the Roche win. Thanks to George and team for sharing their journey.  An established global leader in research focused healthcare with combined strengths in pharmaceuticals and diagnostics, F. Hoffmann La Roche AG (Roche) has stood for excellence...

SAP Special Interest Group (SIG) – Call for participants

Is SAP indirect access hindering IoT innovation? The ITAM Review invites readers to join a new Special Interest Group (SIG) dedicated to SAP licensing, in particular SAP Indirect Access. SAP Indirect access remains a cash cow for SAP during audits due to unclear terms and the growing nature of Internet connected devices and systems. SAP customers complain that SAP licensing is not keeping up with innovation.  Indirect...

Discovery, software recognition and optimisation in a SaaS world

SaaS apps transcend the IT department, so should SaaS optimisation Many ITAM Review readers are yet to get their arms around the issue of managing the risk and cost of cloud based software. Whilst it still represents a small percentage of annual spend, it’s a growing area and something we need to learn how to manage. IDC predicts that by 2018 SaaS will represent 27.8% of the Enterprise Applications...

Crowdsourced Favourites, Top 20 most read from 2016

2016 top 20 most read We published 112 articles in 2016, which ones got read the most by ITAM Review readers? Top 20 most popular published in 2016 Mars Inc. sue Oracle over audit tactics Enterprise SAM tool market share analysis Enterprise SAM tool customer satisfaction scores Audit Defence Checklist – Nice to have, negotiable or non-negotiable terms ServiceNow enters SAM market by the backdoor,...

Driving successful SAM Managed Service Provider relationships

SAM Managed Service Provider
I met with Gerben Vermeulen and Arjen Hamerling of Prof-IT group back in December in Amsterdam. In this video we have a quick chat about driving a successful relationship with SAM Managed Service providers. As independent SAM consultants, Gerben and Arjen are often sat between the customer and the SAM Managed Service provider trying to drive SAM implementation success – so it was interesting...

How the ITAM Review 12 Box Model maps to ISO/IEC 19770

ISO/IEC 19770-1
The table below shows how the 12 Box model from The ITAM Review compares to the International Standard for SAM, ISO/IEC 19770-1 (2012). The major competency areas for the 12 Box model are on the left hand side and the major process areas for ISO/IEC 19770 are along the top column. ISO/IEC 19770-1 main process areas versus 12 Box model competency areas – CLICK TO ENLARGE Introduction to ISO/IEC...

Community Survey: Secrets to SAM Technology Success

What are the secrets to SAM Technology Success? In preparation for our SAM Technology success seminar in Utrecht on the 26th January I would like to explore how ITAM Review readers are getting on with implementing SAM tools and engaging with SAM managed service providers. TAKE THE SURVEY This ITAM Review community survey looks at the secrets of success for SAM tool implementation and what characteristics...

End of year sale: 60% discount code for SAM Tools Universe Report [Expires 31/12/2016]

Use discount code “December2016” to get 60% off the SAM Tools Universe report published by The ITAM Review. Offer expires 31st December 2016. Buy here. The normal price is £299.00, the end of year discount means access to this independent research on SAM tools for only ~ £120.00. Offer expires 31st December 2016. The ITAM Review SAM Tools Universe 2016 “An independent assessment of leading...

The role of verification in ITAM

In advance of the last module in our 12 Box Assessment Model Training Course – Verification: How to maintain audit ready status, I met with Rory Canavan, owner & founder of SAM Charter to discuss the role of verification in ITAM. Rory covers the following points in the video below: Why it’s important to verify data and drive accuracy Comparing data sources Remediation   Root cause...

Case Study: Argos Audit Defence Strategies & ITAM industry collaboration

Argos Audit Defence Strategies
Argos, one of the UK’s most successful and well recognized retail brands Argos Audit Defence: In this video Danny Begg, SAM technical specialist at Argos, shares his approach to defending and managing software audit requests. Danny also makes the case for more collaboration and networking amongst ITAM industry peers to share more information about software audits. Through sharing intel and collaboration...