Challenging Vendor Audit Costs

Our organisation has recently gone through a lot of change – we have been bought out by a much larger organisation and are now a division that is being incorporated into a large, enterprise organisation. Whilst this is an exciting time for us, it has also been extremely challenging. The parent company are going through and have recently settled a number of audits with the usual suspects. No surprise...

Secret Diary of an IT Manager – The Importance of Managing Hardware Assets

We recently spoke about free ITAM tools, gathering all of our software licenses and starting physical software audits. That was back in October, and 5 months on we are making good progress with our internal audits. However, we have encountered a number of other issues that we hadn’t considered.   Reporting I mentioned in my last article that whilst we have implemented free tools we could not...

Secret Diary of an IT Manager: Free ITAM tools and making changes

What tools do you have at your disposal to get started with ITAM? Free or low cost tools are a good way to build data and momentum for your ITAM practice. In my last article I talked about stopping the rot and getting the basis right. Part of getting the basics right is having some sort of tool in place so that you can implement processes and policies (loosely in our case) around the tools in question. We...

Secret Diary of an IT Manager: Getting started with ITAM

When getting started with ITAM you’ve got to first stop the rot! I started my previous article trying to paint a rough picture of what our ITAM estate was like without giving too much away and blowing my secret identity. I was very grateful for the number of responses the article received on various forms of social media, and everything said has been taken on board and is greatly appreciated. Stopping...

Secret Diary of an IT Manager: It’s tough without budget

This article serves as the diary of an IT Manager and the issues that he/she faces on a day-to-day basis without a dedicated ITAM structure in place within their organization. What you read is 100% based on real events, although company and personnel names have been changed, because otherwise it wouldn’t be a secret! As an IT Manager I’ve been given responsibility for everything related to IT,...