SAP restrictive practices rile customers. CCL files complaint with Competition and Markets Authority

This article captures the main discussion points and actions from two Special Interest Group (SIG) meetings regarding SAP Licensing. As a result of the conference calls I have, on behalf of The Campaign for Clear Licensing (CCL) logged a complaint with the Competition and Markets Authority (CMA) in the UK regarding SAP Licensing and audit behaviour. A follow up SIG call will be scheduled in the next...

Drinks company Diageo lose battle with SAP, indirect access continues to wreak havoc

Diageo
Special cocktail: SAP mixes up £58m Indirect Access bill for drinks group Diageo. Diageo is a British multinational alcoholic drinks company. HQ is in London, It is the world’s largest producer of spirits and a major producer of beer. £10BN Revenue, 33K Employees. The UK High Court has ruled in favour of SAP who sued the global drinks company Diageo in a dispute over indirect licensing, reports...

Average software audit takes 7.13 months and consumes 194.15 hours

Research I’ve just published with The Campaign for Clear Licensing (CCL) reports that the average software audit (according to 170 worldwide ITAM, SAM and Licensing Pros) takes 7.13 months to complete and consumes 194.15 hours of IT department time. See the full report here: http://www.clearlicensing.org/audit-report-nov-2016/ The CCL report shares who is the most and least aggressive software...

ServiceNow enters SAM market by the back door, upsets partners

Partners actively promoting ServiceNow – who now have their own competitive offering I’ve heard from ITAM Review readers that ServiceNow is approaching them with a full SAM offering in partnership with another software company. This is in direct competition and conflict to their verified integrations in the ServiceNow store with the likes of Flexera and Snow. Historically they have offered...

Event: ISO/IEC ITAM Standards Summit

ITAM Standards Summit from WG21 UPDATE: Event cancelled due to insufficient interest.  A public event to discuss ISO/IEC ITAM Standards Working Group 21 (WG21), the group that develops ITAM standards, is hosting an industry summit to share the latest developments in standards and provide an opportunity for worldwide ITAM practitioners to connect to, and interact and share their feedback with, the...

Podcast Episode 22: News Round

In this Podcast, Martin Thompson is joined by Danny Begg, SAM Technical Specialist at HRG and Rory Canavan, Owner at SAM Charter to discuss the all things ITAM and the latest news in the industry. Danny Begg Rory Canavan Topics Covered: Computing: Oracle accused of ‘improper accounting’ in attempt to pump-up cloud sales. Rich Gibbons on LinkedIn: Microsoft retires the Volume Licensing and SAM...

Please help with the CCL Audit Census

Campaign for Clear Licensing
Audit Census: Please support Campaign for Clear Licensing research into Software Audit activity and the role of the big four audit firms Please participate in our Audit Census The purpose of this survey is to investigate current software audit activity. This research revisits themes from our software audit survey back in 2010 when we asked who was auditing most frequently and who was most helpful...

ServiceNow & ITAM (Azure, ServiceNow Plug-ins call for participants)

Cloud Management – How management of Azure fits within the ServiceNow portfolio (CLICK TO ENLARGE) ServiceNow adds management of Azure Yesterday, ServiceNow announced support for Microsoft Azure within their cloud management platform. This is incremental to existing coverage for Amazon and VMware web services and applies to ServiceNow customers owning the ‘ServiceWatch’ suite and orchestration...

Publisher tool certifications and SAM tool selection

Tool certifications
Oracle and IBM tool verification – a club nobody can join During my current review of 10 SAM Tools for large enterprises – the issue of publisher certification has been raised. This is when a software publisher gives their blessing for the quality of data or output from a SAM tool. See the original call for participants here. This article provides an independent opinion on the matter and...

ITAM Review Excellence Awards 2016

Request for Nominations – 2016 Excellence Awards   Which companies, products, services or individuals are leading and pushing the industry forward in 2016?   Back for our second year in support of Sebastian’s Action Trust, The ITAM Review Excellence Awards celebrates the achievements of the true pioneers in the ITAM industry. We’re looking to shine a light on ITAM professionals, service...

Beware Secondary Software FUD

SAM tool vendor Snow Software reports that Adobe has lost a case of reselling secondary software in the USA that has good implications for the US secondary software market. See: Adobe loses courtroom battle. It is great to see Snow Software (ITAM Review Tool Provider of the Year 2015 as voted for by customers) joining their ITAM industry peers such as Flexera Software in creating a useful blog with...

ITAM industry feedback sought for new version of ISO/IEC 19770-1

A third version of the ISO standard for SAM is being developed. This article provides an overview of updates and how you can review the latest drafts and provide your feedback. If you have any questions please contact me.  New ISO/IEC 19770-1 Draft Updates David Bicket David Bicket of m-Assure writes:  The ISO SAM process standard is being revised to cover full ITAM and to integrate with the standards...

CCL report suggests Microsoft stunts its own growth through licensing complexity

Microsoft stunts its own growth through licensing complexity
The Campaign for Clear Licensing (CCL) has today published a white paper that suggests that Microsoft stunts its own growth through licensing complexity. The paper collates feedback from over 100 worldwide Microsoft customers on their concerns and challenges with software licensing and recommends five recommendations for positive change. Executive Summary – Microsoft stunts its own growth through...

TmaxSoft licensing model adheres to the Campaign for Clear Licensing Code of Conduct

TmaxSoft – Licensing clarity as competitive edge and a healthy alternative to Oracle TmaxSoft’s Tibero RDBMS licensing model is the first software publisher to be verified by the Campaign for Clear Licensing (CCL). In summary: TmaxSoft’s licensing program is clear and easy to understand TmaxSoft have amended their terms and conditions to adhere to the Campaign for Clear Licensing (CCL)...

It is time to Talk (Talk) Security

It seems with each passing day; we see another story of a cyber security breach. After doing some research, I found that each day, we, in fact, have nearly two. In research published by the Identity Theft Resource Center (ITRC), since 2005, there have been a total of 5029 breaches, and of that number, 34.3% directed at the business sector. Of the total, 29% happened as a result of a hack. Of course,...