The role of verification in ITAM

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In advance of the last module in our 12 Box Assessment Model Training Course – Verification: How to maintain audit ready status, I met with Rory Canavan, owner & founder of SAM Charter to discuss the role of verification in ITAM. Rory covers the following points in the video below: Why it’s important to verify data and drive accuracy Comparing data sources Remediation   Root cause...

Leveraging the power of ITAM data beyond the ITAM department

Identifying Stakeholders
Our latest module in the 12 Box Training course series covered Stakeholders, and in particular, “How to use ITAM asset data to support major IT transformation projects”. The module is available here on demand. Why bother working with Stakeholders? Throughout the course we’ve been emphasizing the role of stakeholders and how we don’t believe you can “do” ITAM without proactively working...

Internet connected cameras used in cyber attack – are IoT assets on your radar yet?

Internet connected cameras are said to have brought down a big chunk of the internet via a denial of service attack
IoT asset weakness: Internet connected cameras are said to have brought down a big chunk of the internet via a denial of service attack The BBC reports that hackers used Internet connected devices last week to perform a denial of service attack that brought down Internet brands Twitter, Spotify and Reddit. Forbes suggests that the main culprit appears to be unsecured cameras. Security blogger Brian...

Quick Guide to ITAM CSI

CSI , no not Crime Scene Investigation but CONTINUAL SERVICE IMPROVEMENT
CSI , no not Crime Scene Investigation but CONTINUAL SERVICE IMPROVEMENT! This article provides a quick introduction to ITAM CSI and the value it brings in maintaining momentum in your ITAM practice. We cover CSI in module 9: REPORTING, of the ITAM Review 12 Box Training Course. It is an essential concept to understand when developing reporting that people actually want to read and maintaining momentum...

Podcast Episode 25: Data quality, toasters and the internet of things

Internet of things
Is Internet of Things to ITAM what Outside IT is for ITSM? In this podcast I’m joined by Mike Jones at Airtrack and Dave Bowser at Raynet. We discuss the role of data quality in ITAM and the potential increase in scope for the ITAM market as more and more devices come online. Topics The role of data verification in modern ITAM – the business case and financial impact of bad data Where...

Colin Simmons, Kingfisher: “Maintaining momentum in your ITAM practice”

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In preparation for our next training webinar on the 29th September I spoke with Colin Simmons, Group IT Asset Manager at Kingfisher IT Services about his approach to reporting and ensuring senior management stay engaged with ITAM.   In this video Colin covers:   How reporting requirements change over time as your ITAM practice matures and trust and reputation are built The value of concise...

Creating harmonious relationships with software publishers and auditors

Can we create harmonious relationships with software publishers and their auditors or will it always be a fight?
Can we create harmonious relationships with software publishers and their auditors or will it always be a fight? How can ITAM professionals create more harmonious and mutually beneficial relationships with software publishers and their auditors? Ahead of the audit defence panel sessions being held at our conferences this year we spoke to some ITAM industry specialists on their approach to building...

Increasing your chances of a favourable audit settlement

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In this video, Brian Ross Global Audit Director of Veritas Technologies, talks to us about increasing your chances of a favourable audit settlement by maintaining a positive and productive relationship with your vendor. Brian explains that the key is to involve all internal organisational parties from the start of the audit process to avoid delays and frustration on both sides.     Brian will...

How to conquer complex licensing

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Our 12-box training module back in June covered ‘How to sweat software assets’ and manage entitlement, this month we extend the topic by looking at the dependencies that exist between data types and ‘How to conquer (or at least begin to tame) complex licensing’. A poll during the entitlement module told us that 48% of you have good visibility of what is purchased, entitled to use, terms...

ITAM Review Podcast Episode 24: ITAM Futures

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Ahead of our US & UK Annual Conferences this Autumn, Martin Thompson speaks with three representatives from a few of our Sponsors in the ITAM market who are invested in the growth and futures of ITAM. Martin speaks with: Cathy Won, BDNA Peter Zerger, Cireson Martin Prendergast, Concorde ITAM Futures Topics covered: From admin function to strategic – are we there yet? The increased convergence...

The Importance of IT Asset Lifecycle Management

Patricia Adams, ITAM expert at LANDESK
This article has been contributed by Patricia Adams, ITAM expert at LANDESK. The importance of IT Asset Lifecycle Management In today’s business environment, where some industries are performing well while others are struggling (e.g., oil, gas, mining retail), it is essential for companies to keep tight control of their IT spend to ensure that it is optimized. If possible, it is also important to...

Big Data and IT Asset Management: A marriage made in heaven or hell?

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Defining big data The term “big data” is thrown around these days as though it’s been around for a long time – the concept gained momentum in the early 2000s, but the term itself is still relatively new. The act of storing large amounts of information for analysis is ages old, but with the amount of big data being generated and stored growing exponentially day by day, there are three important...

How to sweat software assets

The 12 box plan
  How do we make our software assets work hard and generate every last drop of value? Our 12-box training module last month covered automation and the ITAM request process (82% of you told us you had semi-automated ITAM requests, 18% were still doing things manually). This month we turn our attention to Entitlement and in particular how to sweat software assets. We will also cover how to prepare...

Using Pizza to explain IBM Sub-Capacity

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Using Pizza to explain IBM Sub Capacity By Mark Feinman – Siwel Consulting My wife is a very smart woman, but when it comes to explaining to her what I do in IT, I might as well be speaking another language. And so it went when I was trying to describe to her the difference between IBM Sub-capacity and Full capacity as it pertains to IBM software. IBM defines Sub-capacity as follows: “Sub-capacity...

Expert Panel: The ITAM department of the future

ITAM futures
ITAM futures: Thinking ahead as ITAM develops as a discipline and progresses from administrative function to central business intelligence for IT decision making – where should it sit ideally within the business and how should it be resourced? I’ll be hosting a panel session at our conferences later this year entitled “The ITAM department of the future – from administration to leadership”....