Call for participants: Enterprise SAM Tools Review

Who is the current market leader for SAM tools for large enterprises? This is a call for tool manufacturers to participate in our independent assessment of the Enterprise SAM tools market. We are well overdue a market-wide comparison of SAM tools. We last did a comprehensive comparison of SAM tools in 2011. See ‘Market Synopsis for Enterprise SAM Tools 2011‘. In comparison to our recent...

ITAM and ITSM Integration Group Test – The Results

Six tools offering ITAM and ITSM from around the globe This Group Test explores the relationship between the IT management disciplines of IT Asset Management (ITAM) and IT Service Management (ITSM). Our remit was to explore the opportunities for managing assets and interacting with ITAM teams whilst maintaining everyday ITSM processes. In particular we were looking to review ITSM tools that offer ITAM...

SupaTOOLS for ITAM and ITSM Integration

This independent review is part of our ITAM vs. ITSM Integration group test. Also participating: InvGate ManageEngine Matrix42 [Best in Class] Miradore Virima Technologies To read the summary, strengths and weaknesses, and criteria please visit this page.  Commercial Summary Vendor SupaTOOLS Product SupaDESK, SupaCMDB Version reviewed 20150104, released 4th April 2015   Year Founded 2014...

Matrix42 for ITAM and ITSM Integration [BEST IN CLASS]

I recently reviewed Matrix42 for the ITAM vs. ITSM Integration group test. Below is a summary, read the full review on Tools Advisor here. Also Participating: InvGate ManageEngine Miradore SupaTOOLS Virima Technologies To read the summary, strengths and weaknesses, and criteria please visit this page.   Arguably the first vendor to offer comprehensive Enterprise grade SAM within a full ITSM suite ITXM...

InvGate for ITAM and ITSM Integration

I recently reviewed InvGate for the ITAM vs. ITSM Integration group test. Below is a summary, read the full review on Tools Advisor here. Also Participating: ManageEngine Matrix42 [Best in Class] Miradore SupaTOOLS Virima Technologies To read the summary, strengths and weaknesses, and criteria please visit this page. InvGate Assets & Service Desk Invgate is an Argentinian software company offering...

ManageEngine for ITAM and ITSM Integration

This independent review is part of our ITAM vs. ITSM Integration group test. Also participating: InvGate Matrix42 [Best in Class] Miradore SupaTOOLS Virima Technologies To read the summary, strengths and weaknesses, and criteria please visit this page. Commercial Summary Vendor ManageEngine; a division of ZOHO Corp Product ServiceDesk Plus Version reviewed 9.1 Year Founded 2002 Customers 100,000+ Pricing...

Miradore for ITAM vs ITSM Integration

This independent review is part of our ITAM vs. ITSM Integration group test. Also participating: InvGate ManageEngine Matrix42 [Best in Class] SupaTOOLS Virima Technologies To read the summary, strengths and weaknesses, and criteria please visit this page. Commercial Summary Vendor Miradore Product Miradore Version reviewed V4.1 (released June 2015) Year Founded 2006 Customers About 40...

Review: Nexthink V6.0

I reviewed Nexthink earlier in the year, worthy winners of our ITAM Excellence awards for Innovation. Check out a summary of Nexthink below or read the full review on Tools Advisor here: http://www.toolsadvisor.net/tools/nexthink Nexthink V6.0 Nexthink is a pioneer of end-user IT analytics. This review takes a look at the core capabilities of Nexthink, the route to market for the company, competitive...

ITAM vs. ITSM Integration Group Test – Virima Technologies

I recently reviewed Ecosystem Manager from Virima Technologies for the ITAM vs. ITSM Integration group test. Below is a summary, read the full review on Tools Advisor here. Also Participating: InvGate ManageEngine Matrix42 Miradore SupaTOOLS To read the summary, strengths and weaknesses, and criteria please visit this page. In Summary EcosystemManager from Virima is a new addition to the ITAM and...

SAM MSP Group Test 2015 – The Results

We are pleased to publish our 2015 review of worldwide SAM Managed Service Providers. Download the full report below (no registration required): https://www.itassetmanagement.net/wp-content/uploads/2015/10/SAM-MSP-2015-Group-Test-15th-October-2015_FINAL.pdf Continued Interest in SAM MSPs There is considerable interest in ITAM managed services, although the market is very much in it’s infancy. The...

Understanding the Microsoft Licensing Statement

This article was contributed by Paul DeGroot, Principal Consultant at Pica Communications. The Microsoft Licensing Statement (MLS) is a critical document for managing Microsoft software assets, but it’s poorly understood and Microsoft account teams may sometimes withhold an MLS from customers who need it. Ensuring that this document is accurate and up to date is essential to compliance. Built...

Challenges of Implementing SAM in India: Practical Road Map

  This is a guest article contributed by Probuddho Halder, a SAM and Software Licensing expert based in India. Probuddho is a young and enthusiastic SAM professional. He likes to read and write about SAM and software procurement.  Designing SAM strategy and implementation excites him. His experience spans from SAM operations, auditing, consulting to strategy.  He can be contacted at probuddhohalder@yahoo.com.   Indian...

Technology Review: Spider Licence Enterprise (brainwaregroup)

Independent Review brainwaregroup is a provider of systems management and IT Lifecycle Management tools and services who have over 400 clients worldwide. With more than 1.5m managed clients, brainwaregroup’s software has been implemented in a number of organisations over the past 25 years. This review takes a look at the core capabilities, the route to market, competitive strengths and weaknesses,...

ITAM tools customer satisfaction scores – SPRING ’15 UPDATE

ITAM Tools Customer Satisfaction Scores - Spring 2015 Update
I am pleased to publish an updated list of customer satisfaction scores. This follows our previous table back in January. Please Note: This is not a one-off exercise. We will continually collect satisfaction scores. So please help your ITAM industry peers make smarter tool buying decisions by taking a few minutes to submit your own review. If you are interested in ITAM tool selection – you might...

SAP License and User Management Group Test – Brainware

This independent review is part of our SAP Tool Review. Also participating are: Flexera Software [BEST IN CLASS] Snow Software Executive Summary Elevator Pitch Spider Licence for SAP powered by SecurIntegration is a SAP license management solution from brainwaregroup. The solution helps users to effectively manage their SAP estate. Spider Licence for SAP powered by SecurIntegration helps customers...