Outsource ITAM or keep in-house?

When should you outsource ITAM to a third party? When does it make more sense to keep resources in house? This article is in response to an ITAM Review reader question as follows (edited for brevity): “I’ve recently become the ITAM Leader at <Company>. Where I’m needing help is around a few key topics my new management is asking. <Company> is in <financial services sector> and...

Podcast Episode 28: Quick Guide to ISO/IEC 19770-1

In this podcast, I am joined by Rory Canavan of SAM Charter to share his views and experiences on ISO/IEC 19770-1 Standard. Throughout the podcast, Rory refers to SAM Charter’s approach to SAM: CLICK TO ENLARGE Discussion Topics: The role of ISO/IEC 19770-1 in SAM implementations Risk Assessment and gap analysis Setting up a governance process RACI Communications Plan Process Maps System Requirements...

Excellence Awards Profile: SAM at Roche; Think big, start small

George Arezina
The SAM team at Roche won the ITAM Review Project of the Year 2016 in our Excellence Awards in November. In this article George Arezina shares the story behind the Roche win. Thanks to George and team for sharing their journey.  An established global leader in research focused healthcare with combined strengths in pharmaceuticals and diagnostics, F. Hoffmann La Roche AG (Roche) has stood for excellence...

Discovery, software recognition and optimisation in a SaaS world

SaaS apps transcend the IT department, so should SaaS optimisation Many ITAM Review readers are yet to get their arms around the issue of managing the risk and cost of cloud based software. Whilst it still represents a small percentage of annual spend, it’s a growing area and something we need to learn how to manage. IDC predicts that by 2018 SaaS will represent 27.8% of the Enterprise Applications...

Driving successful SAM Managed Service Provider relationships

SAM Managed Service Provider
I met with Gerben Vermeulen and Arjen Hamerling of Prof-IT group back in December in Amsterdam. In this video we have a quick chat about driving a successful relationship with SAM Managed Service providers. As independent SAM consultants, Gerben and Arjen are often sat between the customer and the SAM Managed Service provider trying to drive SAM implementation success – so it was interesting...

Making 2017 “The Software Asset Management Year” for your Organization

Make 2017 “The SAM Year” for your Organization Many organizations are overspending on Software and at the same time are at risk of non-compliance by not keeping their Software Assets & Usage under control. Below provides an overview of key SAM Focus Areas worth tackling in 2017: 1. Know what is installed and used: Organizations should frequently scan their entire server, mobile and client estate...

How the ITAM Review 12 Box Model maps to ISO/IEC 19770

ISO/IEC 19770-1
The table below shows how the 12 Box model from The ITAM Review compares to the International Standard for SAM, ISO/IEC 19770-1 (2012). The major competency areas for the 12 Box model are on the left hand side and the major process areas for ISO/IEC 19770 are along the top column. ISO/IEC 19770-1 main process areas versus 12 Box model competency areas – CLICK TO ENLARGE Introduction to ISO/IEC...

Ending the vendor audit cycle

Vendor audit cycle: audits have become so common in the enterprise IT landscape that they are beginning to be accepted as “business as usual.” This article has been contributed by Walker White of BDNA. Ending the vendor audit cycle Vendor software and hardware audits have become so common in the enterprise IT landscape that they are beginning to be accepted as “business as usual.” In fact,...

What stops organizations from executing effective Software Asset Management?

  What is the brick wall stopping your progress with ITAM? If your organization is running an in-house Software Asset Management program, the chances are your SAM team can boil their activity down to one thing: Compliance. Ensuring your organization isn’t under-licensed (and therefore risking blowing the budget if you’re audited) is one of the prime objectives of software asset managers, but...

Can you resell software licenses? The latest legal position in 2016

Robin Fry
This is a guest post from Robin Fry of Cerno.  The European Court has restated the legality of the resale of software in Europe in its latest judgment but confirmed that the principle does not extend to software transferred on back-up discs. The October 2016 ruling is the first by Europe’s highest court since its seminal 2012 decision concerning Oracle programs which effectively equated software...

Live from SAMPARIS16 – French SAM market growing, beware HP software audit risk

SAMPARIS2016, Le Duplex Paris Etoile 2 bis avenue Foch I’m at SAMPARIS2016 in Paris for the second annual SAM event hosted by Easytrust. I attended the event last year too and it’s great to see even more SAM professionals discussing all things SAM in the French market. I had a conversation with a well-respected and experienced SAM professional and we were discussing the news of HPE’s ‘merger’...

SAM Tool Selection Kit (Free Download)

SAM Tool Selection Kit I’m pleased to share a SAM Tool Selection Tool Kit for ITAM Review readers facing the challenge of the SAM tool selection process. The RFI Questionnaire in the kit is the same questionnaire we used for the SAM Tools Universe report, an independent review of 8 leading SAM tools. SAM Tool Selection Kit Contents: 71 Point RFI Questionnaire (Excel Spreadsheet) – 71 questions...

$247 Average software waste per user

1E reports average $247 software waste per user 1E have published some interesting research into the volume of unused software in large organizations. Their analysis is based on reviewing the actual usage data of 149 companies and their 4.6 millions machines. The report is available here (Registration required). The average waste per user was calculated as $247 per user. How much would that equate...

2016 SAM Tools Universe

I am pleased to announce the publication of our ‘2016 SAM Tools Universe‘ report, an independent assessment of leading SAM tools for large enterprises. It has taken us the best part of eight months to compile the research, sorry for the delay. Starting in February and originally planned for a June 2016 publication, the project was delayed due to a) the limited time of the vendors participating,...

The rising importance of user management

In this video Filipa Preston, CEO of Software Optimization Services (SOS), shares why she believes user management is a growing priority for Software Asset Managers. SOS are based out of Perth in Australia and won the Microsoft SAM Partner of the Year 2016. Key talking points: Cost control and efficiency via user allocation User profiles as new priority for ITAM Without user management organizations...