Driving successful SAM Managed Service Provider relationships

SAM Managed Service Provider
I met with Gerben Vermeulen and Arjen Hamerling of Prof-IT group back in December in Amsterdam. In this video we have a quick chat about driving a successful relationship with SAM Managed Service providers. As independent SAM consultants, Gerben and Arjen are often sat between the customer and the SAM Managed Service provider trying to drive SAM implementation success – so it was interesting...

Case Study: Argos Audit Defence Strategies & ITAM industry collaboration

Argos Audit Defence Strategies
Argos, one of the UK’s most successful and well recognized retail brands Argos Audit Defence: In this video Danny Begg, SAM technical specialist at Argos, shares his approach to defending and managing software audit requests. Danny also makes the case for more collaboration and networking amongst ITAM industry peers to share more information about software audits. Through sharing intel and collaboration...

Increasing your chances of a favourable audit settlement

In this video, Brian Ross Global Audit Director of Veritas Technologies, talks to us about increasing your chances of a favourable audit settlement by maintaining a positive and productive relationship with your vendor. Brian explains that the key is to involve all internal organisational parties from the start of the audit process to avoid delays and frustration on both sides.     Brian will...

itSMF Russia SAMday 2016 – Video Overview

On 23rd of March 2016, The ITAM Review’s Martin Thompson attended the first ever SAM conference held by itSMF Russia; SAMday based in The Aerostar Hotel, Moscow. The event was attended by an impressive 280 delegates alongside numerous market leading sponsors, media partners, and expert speakers. SAM topics discussed ranged from Software Licensing to Cloud Services to Audits. Martin was one...

Video: Good IT inventory begins with entitlement

Good IT inventory
In preparation for the third module of our 12 Box Training Program next week (How to maintain trustworthy inventory data) I spoke with Danny Begg, SAM Technical Specialist at Home Retail Group. In this video Danny talks about: Why you should look entitlement first when considering inventory The 80/20 rule and license metrics Not one inventory tool does everything Working with security and other IT...

SAM Tool Selection Problems? Batman to the Rescue!

Batman
Batman to the rescue! Holy cheesey video Batman! In aid of our tools day later in the year, The ITAM Review have brought the cheesiest video on the whole of the web to your screens straight from the Enterprise Opinions Studios… SAM Tool Selection Kit I’m pleased to share a SAM Tool Selection Tool Kit for ITAM Review readers facing the challenge of the SAM tool selection process. The...