Events

Independent events from The ITAM Review.

ITAM Review Annual Conference 2018 – Australia

  • 27th & 28th November 2018
  • Aerial UTS Function Centre, Sydney

Gold Sponsors:

Tuesday 27 November 2018

About this event

Next Generation ITAM

The ITAM Review returns with our second annual conference on 27th & 28th November 2018 at the Aerial UTS Function Centre in Sydney, with a focus on enabling the next generation of ITAM departments.

We’ve witnessed the ascendancy of the ITAM profession in the last two decades as it has progressed from a predominantly record keeping function, to a strategic advisory role. In a business world increasingly underpinned by IT, ITAM will be integral to all future technical design and project decision-making.

Attend this event to discover how next generation ITAM professionals can manage IT asset portfolios more strategically in order to serve the interests of the whole company, not just IT. We will examine how they can deliver beyond compliance, ensuring efficient IT spend and smarter decision making across the whole business.

Our expert speakers will be discussing topics including:

  • Datacenter Governance – Aligning ITAM with Change Control and the Project Management Office and Technical Design
  • Asset Economics – Forecasting asset usage, Managing ITAM as a profit centre, mastery of cost savings and cost avoidance, Mergers, Acquisitions and Divestures, Cloud cost optimization
  • Organizational Change and making ITAM stick, ITAM awareness training, ITAM as a C-Level priority
  • How ITAM can assist Cyber Security and GDPR
  • HAM (Hardware Asset Management) Best Practice – Inventory accuracy, virtual, physical, datacenter assets, embracing non-IT networked assets and the Internet of Things
  • Hardware Disposal Best Practice – Secure, Practical, Environmentally friendly & cost effective

We’re offering delegates two packed days of plenary and workshop sessions from the world’s leading ITAM speakers; ITAM Practitioners, ITAM Review Excellence Award Winners, ITAM Experts, Licensing Experts, Legal Counsel and Vendors.

The mixture of real life experience, ITAM theory and best practice, alongside opportunities to network with, and learn from, peers will provide delegates with another unmissable 2-day event.

Price

Early bird rate (valid until 30th September 2018): A$425 per person

Full price rate: A$600 per person

More than 3 delegates? Contact us to discuss group booking discounts.

Licensing Training Courses

Attend our new 1-day Australia Microsoft Licensing Training Course the day prior to the conference – click here for details and bundle ticket price (limited places available).

or

Attend our new 1-day Australia Oracle Licensing Training Course the day prior to the conference – click here for details and bundle ticket price (limited places available).

 

 

You can view our full events terms & conditions here.

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The ITAM Review US & Australia Conference 2017 Video

Who should attend

  • Senior IT Decision Makers
  • IT Asset Managers
  • Software Asset Managers
  • Software Licensing Specialists
  • IT Procurement Professionals

Agenda

Day 1

TIME

 ACTIVITY

09.30 – 10.00

Registration

10.00 – 10.15

Welcome & Open: Martin Thompson, The ITAM Review

10.15 – 10.45

ITAM in 2023: where is your role heading?: Martin Thompson, The ITAM Review

10.45 – 11.15

The Monash University journey: Delivering value when faced with challenges: Anne Cameron, Monash University

11.15 – 11.45

Refreshment Break

WORKSHOP STREAMS

BEGINNERS

ADVANCED

AUDIT DEFENCE & CONTRACT NEGOTIATIONS

11.45 – 12.45 What you need to think about when implementing Microsoft Azure or Amazon AWS:
Rich Gibbons, The ITAM Review
All change – Aligning SAM with your Data Centre Change Processes:
Barry Pilling, Cortex Consulting

 Oracle Audit Defence:
Richard Spithoven,
B-lay

12.45 – 13.45

 Lunch

13.45 – 14.45

Making ITAM stick – a blue print for organisational change:
Kylie Fowler, ITAM Intelligence
How to be a SaaS Manager – tools, people, and processes to get you a slice of $300m cost savings:
AJ Witt, The ITAM Review

Getting the best from IBM License Metric Tool (ILMT) Are you ready for your next IBM audit?:
Miriam Redding, Navigate Clear

14.50 – 15.50 SAM Souflee: 1 part Tool & 2 parts people = A recipe for Cost Savings: Helena Cotter, BNZ & Eric Gohdes, Certero ISO 19770 – How it’s changed and how it can benefit your business: Rory Canavan, SAM Charter How to fortify your Audit Castle – Open Forum: Adrian Mulligan, Enterprise License Solutions & Martin Thompson, The ITAM Review

15.50 – 16.10

Refreshment Break

16.10 – 16.50

Hot Topic Round Tables

16.50 – 17.20

Industry Panel Q&A: Kylie Fowler, Anne Cameron & Miriam Redding

17.20 – 17.30

Closing Remarks: Martin Thompson, The ITAM Review

17.30 – 19:00

Networking Reception

 

Day 2

 

TIME

ACTIVITY
09.00 – 09.30

Registration

09.30 – 09.45

Welcome & Open:
Martin Thompson, The ITAM Review
09.45 – 10.30

Building trust, reputation and budget with ITAM accuracy:
Martin Thompson, The ITAM Review

10.30 – 11.15

Process Meh:
Sarah Bailey, Coffey

11.15 – 11.35

Refreshment Break

11.35 – 12:20

 How to engage your IT Security Team & fund your SAM Programme:
AJ Witt, The ITAM Review

 12:20 – 13:05

 

Stories that shook the (ITAM) world in 2018:
Rich Gibbons, The ITAM Review

13:05 – 14:05

Lunch

14.05 – 14:50

 Cloud won’t manage itself, a strategic opportunity for ITAM:
Kylie Fowler, ITAM Intelligence

14:50 – 15:35

The $250BN annual software support and maintenance market needs more scrutiny, Campaign for Clear Licensing research findings & best practices:
Martin Thompson, The ITAM Review

15:35 – 15:50

Closing Remarks: Martin Thompson, The ITAM Review

 

Speakers

Plenary speakers

  • Martin Thompson

    Martin Thompson

    Owner & Founder, The ITAM Review

    Martin Thompson

    Owner & Founder, The ITAM Review

    Martin is owner and founder of The ITAM Review, an online resource and community for worldwide ITAM professionals.

    Martin is an independent ITAM consultant for organizations seeking independent guidance on ITAM strategy or ITAM tool selection. Martin also reviews tools, technology and services in the ITAM market. On a voluntary basis Martin is the Chief Agitator at the Campaign for Clear Licensing, a contributor to ISO WG21 which develops the SAM International Standard ISO/IEC 19770 and board member of Free ICT Europe which supports the ICT secondary market.

    Day One Plenary: ITAM in 2023: where is your role is heading?

    In a business world increasingly underpinned by IT, how will the ITAM role evolve to embrace the challenges ahead?

    This opening keynote will discuss the results of a community survey assessing the future of ITAM and how the role will evolve over the next five years. Innovation and the use of technology is changing rapidly – But what skills will we need, what will the ITAM department look like and what changes will we face?

    Day One Workshop: How to fortify your Audit Castle – Open Forum

    Join this discussion, under the chatham house rule, to explore current vendor audit activity and share defence and avoidance strategies.

    Day Two Plenary: Building trust, reputation and budget with ITAM accuracy

    In this session, Martin Thompson, founder and analyst at The ITAM Review, will explore seven major areas of consideration for building a solid Hardware Asset Management Practice in 2018 based on feedback from ITAM Review readers.

    Day Two Plenary: The $250BN annual software support and maintenance market needs more scrutiny, a strategic opportunity for ITAM

    In this closing keynote session, Martin Thompson will share recent findings from a survey with the Campaign for Clear Licensing on the software support and maintenance market. This session will cover the key factors affecting the renewal process in 2018, challenges in the software and support market and best practice for optimising the renewal process.
  • Rich Gibbons

    Rich Gibbons

    Microsoft Licensing Analyst, The ITAM Review

    Rich Gibbons

    Microsoft Licensing Analyst, The ITAM Review

    Rich joined The ITAM Review in March 2017, having almost 14 years’ experience in the world of IT and software licensing, having been both a software sales manager for a VAR and a Microsoft licensing endorsed trainer.

    Day One Workshop: What you need to think about when implementing Microsoft Azure or Amazon AWS

    Moving to the Cloud isn’t easy or straightforward for ITAM – there are loads of things you need to consider and understand as part of it.

    In this session we’ll look at what you need to know to be successful with public cloud IaaS like Microsoft Azure and Amazon AWS – how do you keep control of the assets, keep other part of the business happy AND save money? Come along and find out!

    Day Two Plenary: Stories that shook the (ITAM) world in 2018

    Join Rich for a look at some of the biggest, most interesting, and most relevant stories from this past year.

    This interactive session will cover licensing, audits, lawsuits, government investigations (and more) and feature vendors including Microsoft, Oracle, and SAP – all to help give you a view of what’s happening globally in our industry, and how it might impact you and your organisation.

  • Sarah Bailey

    Sarah Bailey

    IT Asset & Procurement Manager, Coffey

    Sarah Bailey

    IT Asset & Procurement Manager, Coffey

    Sarah joined Coffey, a Tetra Tech Company in 2009 and has over 8 years’ experience in financial and asset management for IT.  Her current focus is on procurement and vendor management within IT for the Asia Pacific region.  Previously she has worked on service management implementation and global software licensing at Coffey.  She has a diverse background in property management, supply chain and senior administration in large teams at Compaq, HP and smaller IT businesses.   She is passionate about promoting the value of IT to end users and quietly getting the job done.

    Process Meh

    How we talk to the business needs to change.  IT asset managers and news hacks need to stop explaining their back end process.  The business does not care.  Outside of IT you don’t hear security explaining how they blacklist or service desk explaining how they manage a ticket.  They explain the impact of what they do to end users, what happens if end users don’t do what they should, and where they can add value.

    We need to be doing the same and stop bragging about our awesome asset management process or the stuff we haven’t done yet. 

  • AJ Witt

    AJ Witt

    ITAM Industry Analyst, The ITAM Review

    AJ Witt

    ITAM Industry Analyst, The ITAM Review

    AJ Witt is ITAM Industry Analyst at The ITAM Review. Previous to joining the ITAM Review team in April 2018, he was Software Asset Manager for Carnival UK, operators of the P&O & Cunard cruise lines. Coming from a background in IT Infrastructure technical operations IT Security & Compliance, AJ is well-placed to share his experience of how dynamic SAM teams can build mutually-beneficial stakeholder engagement. AJ lives close to the New Forest National Park and enjoys cycling when his son isn’t keeping him busy with music, astronomy, and art projects.

    Day One Workshop: How to be a SaaS Manager – tools, people, and processes to get you a slice of $300m cost savings

    This session will set out the tools, people, and processes required for effective SaaS Management. How should you address the challenge of 37% subscription wastage and deliver savings for your organisation.

    Come along to hear about the roles & processes needed to do this, a technical deep-dive of tool requirements, and an overview of tool vendors in this innovative rapidly-evolving market.

    Day Two Plenary: How to engage your IT Security Team and fund your SAM program

    Dynamic ITAM teams deliver greatest value when engaged closely with stakeholders. Increasing regulatory and compliance demands mean that IT Security & Compliance teams need the insights that a SAM team can provide. This session will outline how you can help your IT Security teams deliver and in doing so recruit them as a valuable ally in delivering your SAM programme.
  • Anne Cameron

    Anne Cameron

    Commercial Manager & IT Asset Management Team Leader

    Anne Cameron

    Commercial Manager & IT Asset Management Team Leader

    Anne is a Commercial Manager & IT Asset Management Team Leader at Monash University with a wide range of experience that has developed over the past 24 years in the Higher Education sector, and includes IT Asset Management, IT Leasing, Telephony, Hardware and Software Procurement, Contract and Category Management and more.   In her current role, Anne has been leading the drive for a university-wide approach to software asset management strategies and solutions.

    Anne is also an active member of the University Software Licensing Community (USLC), a collaborative organisation made up of software and hardware asset management specialists across the Higher Education sectors of Australia and New Zealand. This group focuses on sharing ideas, knowledge and experiences in terms of the various ways in which we can obtain value from our asset management processes and solutions.

    Day one Plenary: The Monash University journey: Delivering value when faced with Challenges

    Starting out on a SAM journey is never an easy task, and in an organisation as large and complex as Monash University, it can be even more challenging. Selecting the right partner to work with the university was a challenge in itself, but one that has proved critical to the success of our SAM project.  This presentation will discuss the road travelled, including where we started and why, our vendor selection processes, implementation challenges, an unexpected opportunity to build support within the organisation, achievements to date, and what the future holds as we continue on our SAM journey.

Worksop speakers

  • Richard Spithoven

    Richard Spithoven

    Managing Partner & Director, B-lay

    Richard Spithoven

    Managing Partner & Director, B-lay

    Richard Spithoven is one of the managing partners at B-lay. Richard brings more than thirteen years of relevant license management experience to his role having previously served as regional director of compliance at Oracle. Richard uses his knowledge of enterprise software vendors (such as Oracle, SAP, IBM and Microsoft) to educate, equip and enable software end users in their challenges regarding proper software license management. Richard holds a master’s degree in IT, from the University of Amsterdam in the Netherlands.

    Day One Workshop: Boost up your Oracle audit defence

    Oracle’s practice of software license audits to drive revenue is well-documented. As companies continue to report an increase in frequency of these audits that often result in huge audit fees, companies are feeling pressured to adopt Oracle’s cloud products in lieu of payment to fulfill audit requirements. Knowing how to effectively navigate the Oracle audit process is key to coming out on top. Join this session to find out what you need to know to effectively navigate the Oracle audit process. We will cover do’s and don’ts during an Oracle audit and will provide tips to manage the complexity of your Oracle licenses to prevent common compliance issues. In addition, learn more on how you can really start cutting costs on your constantly increasing support maintenance fees.

    Key topics:

    –          Navigating the Oracle audit process

    –          Common compliance issues

    –          How to reduce audit risk

    –          License management tips

    –          Strategies for controlling and optimizing costs

  • Rory Canavan

    Rory Canavan

    Owner & Founder, SAM Charter

    Rory Canavan

    Owner & Founder, SAM Charter

    Rory is owner & founder of SAM Charter. With a technical background in business and systems analysis, Rory has a wide range of first-hand experience advising numerous companies and organisations on the best practices and principles pertaining to software asset management. This experience has been gained in both military and civil organisations, including the Royal Navy, Compaq, HP, the Federation Against Software Theft (FAST) and several software vendors. Rory was recently appointed as the Director of Research & Development for ITAMOrg.

    Day One Workshop: ISO 19770 – How it’s changed and how it can benefit your business

    Rory Canavan will take you through the paradigm shift in approach to SAM that has resulted in this substantial re-write of the ITAM Process Standard. Specific points raised will include:

    • The Departure from Service Management
    • The inclusion of a formal Management System Structure
    • Where have all the processes gone?!
  • Miriam Redding

    Miriam Redding

    Director, Navigate Clear

    Miriam Redding

    Director, Navigate Clear

    Miriam Redding has worked in the ICT industry for more than 15 years in the US and Australia/New Zealand. She currently directs Navigate Clear, an independent software advisory firm. She also co-founded an EdTech startup, One on Epsilon.

    Prior to founding Navigate Clear, Miriam was responsible for developing the licensing practice at Certus, using auditing and other best practice tools to assist clients in maximising benefit from their software investment.

    Miriam has always had an interest in software licensing issues and her experience spans Microsoft, Citrix, Business Objects, and Adobe, as well as IBM. In 2005 she made licensing the focus of her work. Since then she has worked specifically with IBM licensing, developing an awareness of the complex licensing models of many IBM products. She knows how best to deploy, monitor, and manage IBM assets. Working closely with IBM for 12 years, Miriam has a clear understanding of how IBM operates and how to work with IBM to ensure the best outcome for her clients.

    Day One Workshop: Getting the best from IBM License Metric Tool (ILMT) Are you ready for your next IBM audit? 

    It’s often said the best defence is a good offence. This is true of software audits as well, and being prepared and proactive puts you in the best position going into an audit. 

    In this workshop we will discuss the basics around ILMT, including common challenges and recommendations for tool administration and reporting. We will run through the key things to consider as you go into audit projects. Understanding what to expect can assist in the process and ensure you have the right elements prepared and pulled together. 

    This interactive discussion will also allow for specific questions or topics to be discussed as guided by the audience.

  • Adrian Mulligan

    Adrian Mulligan

    Owner & Founder, Enterprise License Solutions

    Adrian Mulligan

    Owner & Founder, Enterprise License Solutions

    Founder of Enterprise Licence Solutions, Adrian has 25+ years’ IT management experience in diverse environments including telecommunications, government, retail, financial services, internet service provider, manufacturing, mining and logistics.

    He is seasoned in all aspects of IT management with particular strengths in customer liaison, strategy, enterprise architecture, procurement, vendor alignment and program management.

    Adrian has negotiated major licence contracts on behalf of ASX 100 companies – recently delivering significant savings in Microsoft licensing for a global logistics giant and dealing with multimillion dollar licence compliance disputes.

    Adrian’s extensive experience positions him to provide valuable advice to enterprises as their IT service portfolios morph into cloud, BYOD device, big data and mobility.

    Day One Workshop: How to fortify your Audit Castle: Open Forum

    Join this discussion, under the chatham house rule, to explore current vendor audit activity and share defence and avoidance strategies.

     

     

  • Kylie Fowler

    Kylie Fowler

    Founder & Principal Consultant, ITAM Intelligence

    Kylie Fowler

    Founder & Principal Consultant, ITAM Intelligence

    Kylie Fowler is an independent IT Asset Management Consultant based in the UK. Originally from Darwin in the NT, Kylie decided to travel around Europe for 6 months in 1998 and never managed to leave. She got into IT Asset Management because she quite liked some of the IT geeks who would occasionally emerge from the basement to fix her computer and thought ‘I’ll have a bit more of that!’. Sadly, things never went anywhere with the geeks, but she did get a career out of it.

    Kylie has worked with a large number of UK based multi-nationals helping them implement an effective IT Asset Management Framework that is aligned to their Business and IT strategies. She helps organise the UK SAM Networking Group and is an active evangelist for ISO19770-1:2017.

    Day One Workshop: Making ITAM Stick – a blueprint for organisational change

    For many organisations the biggest challenge for IT Asset Management is not deploying a tool or even demonstrating the potential benefits of ITAM, it’s about implementing organisational change and – even more importantly – making those changes stick so the full benefits of ITAM are realized over the long term.

    In this interactive workshop major topics will include:

    • Building momentum for ITAM
    • Understanding resistance to change
    • Delivering a management system to make sure change “sticks”

    Please bring your common issues and suggestions to this interactive workshop. This session will repeated in Sydney and Florida to form part of a global study. Any topics discussed will be strictly within the Chatham house rule.

    Day Two Plenary: Cloud won’t manage itself, a strategic opportunity for ITAM

    We all know that IT is changing from a world of physical on-premise servers, through to highly virtualised datacentres, and now into the cloud. The Architects tell us that cloud doesn’t need managing, and cloud costs will control themselves as business demand fluctuates… but don’t believe them for a second! The reality is that the move to the cloud has the potential to cause a drip, drip, drip of unnoticed costs flowing out of the business.

    In this presentation, Kylie Fowler, Independent Consultant, will explain why IT Asset Management is in a fantastic position to take the lessons we’ve learned from traditional ITAM to design and implement the governance and processes required to get a grip on the cloud.”

     

  • Barry Pilling

    Barry Pilling

    Independent Consultant, Cortex Consulting

    Barry Pilling

    Independent Consultant, Cortex Consulting

    Barry is an independent consultant who has worked across a huge range of industry sectors with some major clients.  He specialises in data centre and infrastructure licensing and processes across all platforms, and is a firm believer in managing infrastructure change in the right way.  He has a proven track record of identifying cost savings and avoiding compliance issues with all his clients.  He is a member of the BSI ITAM committee, a contributor to the Campaign for Clear Licensing, and can often be found trying to help people on the ITAM Review forum.

    Day One Workshop: All Change – Aligning SAM with your Data Centre Change Processes

    Organisations frequently have workable processes in place across their desktop estate, but many are still relatively immature when it comes to the data centre.  This interactive workshop will get you thinking about how you manage changes across your infrastructure, and what you can do to improve it.  The workshop will cover project-initiated and BAU-driven change control.  Key topics will be:

    • Implementing SAM in the project space
    • Understanding new requirements
    • Ensuring purchase value
    • Interaction with change control
    • Integrating with existing processes
  • Helena Cotter

    Helena Cotter

    IT Asset Configuration Manager, BNZ

    Helena Cotter

    IT Asset Configuration Manager, BNZ

    Helena Cotter is responsible for providing leadership in the strategic management of software and hardware assets throughout the ITAM lifecycle, to ensure compliance and reduce the bank’s risk profile.  She has been a key member throughout the Bank’s 5 year ITAM journey developing and implementing processes and tools to simplify the asset management process throughout the Bank

    Day One Workshop: SAM Soufflé: 1 Part Tool + 2 Parts People = A Recipe for Cost Savings

    The benefits of an effective SAM strategy are immense, from enhanced compliance and reduced risk through to savings and process improvement.  However, getting there takes time, planning and specialist skills. So what do organizations do if they want all the benefits?  Invest in a tool and leverage in-house staff?  What happens if organizations don’t have the internal resources to implement or manage a fully-fledged license management program?  Join Helena Cotter from Bank of New Zealand and Eric Gohdes from Certero as they discuss DIY SAM vs. SAM Managed services.

  • Eric Gohdes

    Eric Gohdes

    Director of International Business Development

    Eric Gohdes

    Director of International Business Development

    Eric Gohdes is responsible for growing Certero’s global footprint in Canada and the Asia-Pacific region.  He has over 12 years of experience in helping organizations control their software spend and realizing the value out of their SAM program. He holds a MBA from Minnesota State University and has a passion for building long lasting partnerships and solving real world SAM challenges.

    Day One Workshop: SAM Soufflé: 1 Part Tool + 2 Parts People = A Recipe for Cost Savings

    The benefits of an effective SAM strategy are immense, from enhanced compliance and reduced risk through to savings and process improvement.  However, getting there takes time, planning and specialist skills. So what do organizations do if they want all the benefits?  Invest in a tool and leverage in-house staff?  What happens if organizations don’t have the internal resources to implement or manage a fully-fledged license management program?  Join Helena Cotter from Bank of New Zealand and Eric Gohdes from Certero as they discuss DIY SAM vs. SAM Managed services.

Why you should attend

  • Discover how next generation ITAM professionals can manage IT asset portfolios more strategically in order to serve the IT asset interests of the whole company, not just IT
  • Learn how to deliver way beyond compliance, ensuring efficient IT spend and smarter decision making across the whole business
  • Find out more about:
  • Datacenter Governance – Aligning ITAM with Change Control and the Project Management Office and Technical Design
  • Asset Economics – Forecasting asset usage, Managing ITAM as a profit centre, mastery of cost savings and cost avoidance, Mergers, Acquisitions and Divestures, Cloud cost optimization
  • Organizational Change and making ITAM stick, ITAM awareness training, ITAM as a C-Level priority
  • How ITAM can assist Cyber Security and GDPR
  • HAM (Hardware Asset Management) Best Practice – Inventory accuracy, virtual, physical, datacenter assets, embracing non-IT networked assets and the Internet of Things
  • Hardware Disposal Best Practice – Secure, Practical, Environmentally friendly & cost effective
  • 2 packed days from the world’s leading ITAM speakers; ITAM Practitioners, ITAM Review Excellence Award Winners, ITAM Experts, Licensing Experts, Legal Counsel and Vendors
  • Opportunities to network with and learn from peers

Sponsors

To discuss sponsorship opportunities for this event, please contact us

 

Gold Sponsor

 

Silver Sponsor

 

Bronze Sponsor

Exhibitor Sponsor

 

#todo Big ol map

Directions

Aerial UTS Function Centre
UTS Building 10
Level 7, 235 Jones Street,
Ultimo
NSW

By Rail

Aerial UTS Function Centre is located in the heart of Sydney, 15 minutes walk from Central Station, the hub of Sydney’s transport network.

For more information about train travel click here.

By Bus

Find out bus departure and arrival times here.

By Car

Please click here for details of local car parking facilities.

Hotel infomation

Accommodation

For delegates conferencing at the UTS Aerial Function Centre, Accor Hotels would like to offer 10% off the best available rate at selected hotels nearby. With Mercure Sydney and Novotel Sydney Central just across the road and Ibis Sydney World Square just a short walk away, you are sure to find something that suits your budget when meeting at the UTS Aerial Function Centre.

Please follow the link to confirm availability http://accorasiapacificpartners.com/UTSAerialFunctionCentre

Things to do in the local area

Testimonials and reviews

Some 2017 Australia conference delegate feedback:

‘Loved it, already looking forward to next year’

‘Great to have you guys Down Under’

‘I really enjoyed this event. The speakers were knowledgeable and the content was great’

‘Good to hear that others we felt were a long way progressed are not as mature as expected’

‘Useful conference, good networking’

‘Brilliant event, thank you’

‘Thank you for bringing this event to Sydney’

‘Great content, very topical. Appreciate the flexibility to accommodate questions from the floor in the Q&A session’

‘The panel was really useful’

‘Let’s do this every year in Sydney and promote ITAM in Australia big time’

‘Great job, thank you for coming to Oz’

‘Come back next year!’