Events

Independent events from The ITAM Review.

Wisdom Australia 2019: Our Australian ITAM conference returns

  • 20th & 21st November 2019
  • Bayview Eden, Melbourne

 

 

Wednesday 20 November 2019

About this event

The ITAM Review returns with our third annual Australian ITAM conference on 20th-21st November 2019 at the marvellous Bayview Eden, Melbourne – with a focus on taking ITAM beyond IT.

This is the only independent ITAM focused event in Australasia, offering unrivalled end-user-only networking and interaction and helping you to keep current and move forwards.

Taking ITAM beyond IT

As our roles grow in seniority and technology changes, our scope increases. This conference will help equip you to grasp the opportunities to expand the reach of ITAM, offering advice on working with new and more senior stakeholders whilst also adjusting to the challenges of managing new asset types.

As well as our usual, excellent content around the various aspects of ITAM, we want to help prepare you, and your organisations, for the changes on the horizon.

Our expert speakers will be discussing topics including:

• Managing cloud costs in a DevOps era, and the emerging discipline of FinOps
• The latest in IaaS / SaaS management tools
• The growing importance of Hardware Asset Management
• Microsoft licensing in the cloud era
• What’s new in IBM Licensing
• The latest Audit Defence news, trends, and tactics
• Engaging with senior stakeholders
• Building an ITAM team & influencing senior management
• The latest salary trends, hottest skills, and the expertise required for the 2020s

Don’t miss this unique Australian ITAM conference and your chance to increase the visibility, credibility, and value of ITAM to your organisation.

If you’d like to be a speaker at this year’s event, head here.

 

Price

Full price rate: $699 per person

Consultant/ Partner rate: $1,199 per person

Conference & Training course bundle ticket: $1,199 per person

More than 3 delegates? Contact us to discuss group booking discounts.

Training Courses

Attend one of our 1-day Licensing Training Courses the day prior to the conference (limited places available):

email

The ITAM Review US & Australia Conference 2017 Video

Who should attend

Whether you’re new to the industry or a seasoned pro, there’s something for you at Wisdom 2019.

  • Senior IT Decision Makers
  • IT Asset Managers
  • Software Asset Managers
  • Software Licensing Specialists
  • IT Procurement Professionals
  • FinOps/cloud cost analysts

With plenty of dedicated networking opportunities, the chance to get the latest updates from tool and service providers, discussions around audit, IaaS and SaaS cost management, engaging with stakeholders, and more – we’re confident you’ll find value in Wisdom.

Agenda

 

Day 1

TIME

ACTIVITY

08:30 – 09:00 

Registration

09:00 – 09:15

Welcome to the ‘Wisdom – Taking ITAM beyond IT’ Conference:
Rich Gibbons, The ITAM Review

09:15 – 10:00

Meet your peers interactive session

10:00 – 10:30

Stories that shook the (ITAM) world in 2018:
Rich Gibbons, The ITAM Review

10:30 – 11:00

Refreshment break

SOLUTION SPOTLIGHT
(optional)
 

PARKSIDE 3


PARKSIDE 4
 

PARKSIDE 5

 LORD MELBOURNE

11:00 – 11:15

Normalisation is the new Normal:
Mike Jones & Jason Lu, TMG
Data is the new oil: Safer extraction and clean-ups for ITAM:
Peter Rowe, Crayon
Shadow IT Solved: Detecting and optimising your SaaS:
Jerry Yiu, ServiceNow

Success is measured by data you can rely on:
Keiren Tilbrook & Ryann Shiers, AirTrack

11:20 – 11:35

Dumbing down ITAM through smart reporting: Robert Greenhalgh & Anurag Mittal, TMG Data is the new oil: Safer extraction and clean-ups for ITAM:
Peter Rowe, Crayon
Shadow IT Solved: Detecting and optimising your SaaS:
Jerry Yiu, ServiceNow

There ain’t no such thing as a free licence – How to manage Unlimited Licensing Agreements:
Adrian Mulligan, Enterprise License Solutions

11:40 – 11:55

Beyond installation-based license models:
Melissa Fernando
& Sandy Vouch, TMG
Data is the new oil: Safer extraction and clean-ups for ITAM:
Peter Rowe, Crayon
Shadow IT Solved: Detecting and optimising your SaaS:
Jerry Yiu, ServiceNow

Tracking and reporting the financial benefits of an effective ITAM programme:
Tom Watson, Group 10 Consulting

WORKSHOP STREAMS

AUDIT DEFENCE STAKEHOLDER MANAGMENT

CLOUD MANAGEMENT

12:00 – 13:00

My Life as an Adobe Auditor:
Wes Lewis, Look Licensing
Interactive Workshop: How to secure and maintain senior management support for ITAM:
Martin Thompson, The ITAM Review

Licensing in the Cloud:
Caroline Sly & Ross Hutchings, AWS

13:00 – 14:00

Lunch

14:00 – 15:00

Quest Software Audits:
Kristy Hawkins, Xcite Consulting
Engaging Stakeholders: Miriam Redding, NavigateClear

 Configuration Management, ITAM, & Cloud – making it work:
Wajma Amid, Boral

15:00 – 16:00 Managing Enterprise Software Vendors: Audits and Disputes:
Matthew Southwell, Telstra & Erica Chan, Gilbert + Tobin

What does HCL’s acquisition of IBM Software mean for IBM customers?
Rica Weller, Australian Software Advisers

&

Pro-active SAM – a case study from NZ:
Toff Fiso, BNZ 

Getting started with SaaS for IT Asset Managers:
AJ Witt, The ITAM Review

16:00 – 16:20

Refreshment Break

16.20 – 16.50

Workshop Recap Roundtable Session 

16.50 – 17.20

Industry Panel Session:
Marla Stotland – Aurecon, Matt Southwell – Telstra, Toff Fiso – BNZ & Alan Benger – NAB

17.20 – 17.30

Day One Wrap-up:
Rich Gibbons, The ITAM Review

17.30 – 19:00

Networking Reception

 

Day 2

TIME

ACTIVITY

09.00 – 09.30

Registration

09.30 – 09.45

Welcome back:
Rich Gibbons, The ITAM Review

09.45 – 10.30

Gaining Executive Support for SAM/ITAM:
Michael Phillips, NAB & CJ Ortega, SSES Global 

10.30 – 11.00

What you need to know for fair contracting for As a Service:
Jennifer Jarrard, IACCM

11.00 – 11.20

Refreshment Break

11.20 – 12:00

2019 Salary and Skills Survey – The Results:
Martin Thompson, The ITAM Review

WORKSHOP STREAMS

WE DID IT – SUCCESS STORIES FUTURE OF ITAM

THIRD PARTY INSIGHT

12:00 – 13:00

Women in ITAM:
CJ Ortega, SSES Global
IaaS: Reserved Instances, Costs, and FinOps:
Rich Gibbons, The ITAM Review
How to get Real Value from Third Party Support:
Marla Stotland & Tracie Kershaw, Aurecon Group

13:00 – 14:00

Lunch

14.00 – 15.00

A SAM Journey: Successes and pitfalls of covering 80k device and 20+ vendors in 8 months:
Alan Benger, NAB
From ITAM to IT Governance:
AJ Witt, The ITAM Review

Microsoft Licensing 2019 round-up:
Rich Gibbons, The ITAM Review

15.00 – 15.45

Workshop Recap Roundtable Session

15:45 – 15:55

Closing Remarks and Prize Giving:
Rich Gibbons, The ITAM Review

16:00 – 17:00

ITAM Review User Group (Optional)

Speakers

Plenary speakers

  • Rich Gibbons

    Rich Gibbons

    Licensing Analyst, The ITAM Review

    Rich Gibbons

    Licensing Analyst, The ITAM Review

    Rich joined The ITAM Review in March 2017, having almost 14 years’ experience in the world of IT and software licensing, having been both a software sales manager for a VAR and a Microsoft licensing endorsed trainer.

    Day One Workshop: IaaS: Reserved Instances, Costs, and FinOps

    Cloud cost management is a top priority for any organisation using public cloud such as Microsoft Azure and Amazon AWS.

    There are methods and means to help you start analysing your spend and reducing costs, available to you right now. In these session we will discuss some of these options and take a look at the free tools and what they can do

    Day Two Plenary: Stories that shook the (ITAM) world in 2018/19

    Join Rich for a look at some of the biggest, most interesting, and most relevant stories from this past year.

    This interactive session will cover licensing, audits, lawsuits, government investigations (and more) and feature vendors including Microsoft, Oracle, and SAP – all to help give you a view of what’s happening globally in our industry, and how it might impact you and your organisation.

    Day Two Workshop: Microsoft Licensing 2019 – Round up

    Microsoft have had a pretty active year – again – which has kept Rich busy! With new agreements, new licensing programs for products, big changes in the cloud, SA Benefit changes, and a new direction for SAM – there’s plenty to catch up on. Rich will give an overview of these changes and what they might mean for you, your renewals, and your relationship with Microsoft.

     

  • Martin Thompson

    Martin Thompson

    Owner & Founder, The ITAM Review

    Martin Thompson

    Owner & Founder, The ITAM Review

    Day One Plenary: 2019 Salary and Skills Survey – The results

    How does your salary compare to your ITAM industry peers? How big is your team and the resources available to you compared to others in the industry? Do you have the right skillset to equip you for the future?

    Join this session to discuss the results of the 2019 Salary and Skills survey from The ITAM Review and gain insights into your own salary, your team and the skills required for the future.

    Day One Workshop: How to fortify your audit castle – Open forum

    Join this discussion, under the chatham house rule, to explore current vendor audit activity and share defence and avoidance strategies.

    Day Two Workshop: How to secure and maintain senior management support for ITAM

    Join this interactive session to learn:

    • How to sell ITAM to senior management
    • How to create a compelling, relevant and realistic business plan
    • Measure success and keep your senior management team engaged
  • Jennifer Jarrard

    Jennifer Jarrard

    Director, Member Services & APAC, IACCM

    Jennifer Jarrard

    Director, Member Services & APAC, IACCM

    Jennifer Jarrard joined the International Association for Contract and Commercial Management (IACCM) in November 2015, after 30+ yeas of experience in IT, Telecommunications, Project Management, Learning and Development and Project Management. Her current role at IACCM is Director, Member Services, APAC – looking after her slice of the 60,000 members in 177 countries. Having worked in 23 Countries herself, Jennifer is interested in global topics such as Geopolitics, Closed Loop Sustainability, Corporate Social Responsibility, and social and economic benefit of Trading Relationships. A Jill of All trades, Master of some, Jennifer holds a Masters in Entrepreneurship and Innovation and (bizarrely) was Chief Judge at the World Memory Championships for more than 10 years.

    Day Two Plenary: What you need to know for fair contracting for As a Service

    Recent decades have seen rapid growth in the availability and volume of services. This has impacted all markets and has added enormously to the expansion of world trade by allowing delivery of services across both geographic and political boundaries.

    In the business-to-business and business-to-government sectors, such developments have included large-scale outsourcing of production and processes, as well as an explosion in areas such as IT, financial and legal services.

    IT is widely acknowledged as a major driver of business model innovation. The aaS concept has rapidly grown thanks to Cloud computing technologies, with which suppliers offer companies or consumers different kinds of services over the web or similar networks.

    This session will explore the latest global research  and provide insight on the key term and condition principles to guide those who are drafting or negotiating relevant contracts in the IT industry where aaS offerings are highly standardized.

  • CJ Ortega

    CJ Ortega

    ITAM/SAM Sourcing Consultant, SSES Global

    CJ Ortega

    ITAM/SAM Sourcing Consultant, SSES Global

    Cj is an executive with over 25 years of leadership experience in structuring and building successful organizations and teams, implementing the people, processes and tools to deliver successful outcomes in IT Sourcing, Contract Negotiations, ITAM/SAM (asset management), Decision Support, and IT Outsourcing. She assists clients in evaluating existing vendor agreements and relationships, and subsequently establishing acquisition, deployment, life cycle management and governance strategies that will optimize value, mitigate risk and avoid unplanned expense.

    Day Two Plenary: Gaining Executive Support for SAM/ITAM

    Michael and Cj will share their insights on the value of ITAM to a business and in particular, what makes it an indispensable part of an organisation’s infrastructure. Together, they will walk through their ideas on how to frame up ITAM when approaching business executives to secure support and funding.

  • Michael Phillips

    Michael Phillips

    GM of Infrastructure, NAB

    Michael Phillips

    GM of Infrastructure, NAB

    With more than 30 years of technology experience across banking, consulting and telecommunications, Michael is NAB’s GM of Infrastructure. Michael leads a team of 800+ internal and external resources who together are accountable for the management of NAB’s technology Infrastructure. He returned to NAB in 2014 after seven years in Consulting and Telecommunications to be a principle lead in NAB’s infrastructure progress and transformations, accountable for BAU and investment budgets in excess of $400M per annum. Michael led NAB’s Infrastructure Transformation Program through to completion in 2015 and is now leading the Infrastructure team through NAB’s technology-led transformation journey. Specifically, with more than 16 years managing third-party technology suppliers, Michael and his team have just undertaken an 18-month exercise to establish NAB’s Software Asset Management function. Outside of work Michael unwinds with family and friends, almost always with food and wine. His most important stakeholders are four wonderful women at home, wife Kathryn and daughters Amy, Georgia and Zoe.

    Day Two Plenary: Gaining Executive Support for SAM/ITAM

    Michael and Cj will share their insights on the value of ITAM to a business and in particular, what makes it an indispensable part of an organisation’s infrastructure. Together, they will walk through their ideas on how to frame up ITAM when approaching business executives to secure support and funding.

Workshop speakers

  • AJ Witt

    AJ Witt

    ITAM Industry Analyst, The ITAM Review

    AJ Witt

    ITAM Industry Analyst, The ITAM Review

    AJ Witt is ITAM Industry Analyst at The ITAM Review. Previous to joining the ITAM Review team in April 2018, he was Software Asset Manager for Carnival UK, operators of the P&O & Cunard cruise lines. Coming from a background in IT Infrastructure technical operations IT Security & Compliance, AJ is well-placed to share his experience of how dynamic SAM teams can build mutually-beneficial stakeholder engagement. AJ lives close to the New Forest National Park and enjoys cycling when his son isn’t keeping him busy with music, astronomy, and art projects.

    Day One Workshop: Getting started with SaaS for IT Asset Managers

    SaaS provides ITAM Managers with the next big opportunity to deliver value for their organisations. In this session AJ Witt will outline the tools, policies, and people required to effectively manage your SaaS estate – even if much of it is beyond your direct control.

    Day Two Workshop: From ITAM to IT Governance

    Organisations are increasingly building direct business value from their use of IT. The assets ITAM teams manage are deloyed closer than ever to customers – in everything from smart devices to AI-enabled customer service agents. ITAM Professionals have always advocated the importance of managing technical assets and this shift in the means of production and value creation gives us an opportunity to make ITAM a governance function seen as essential as Finance or Legal.

    This session will provide a framework for building a cross-functional IT Governance practice. It will explore the common governance needs for technology-first organisations, look at macroeconomic, societal, and geopolitical factors, and place ITAM within a team dedicated to maximising business value safely, securely, and ethically.

  • Wes Lewis

    Wes Lewis

    Founder, Look Licensing

    Wes Lewis

    Founder, Look Licensing

    Wes Lewis has a decade’s worth of experience in the Software Asset Management and License Management Space.  After working in the partner eco system for 5 years, he rounded out his career managing and conducting audits at Deloitte and Adobe.  Now, he has founded his own boutique SAM agency specializing in Microsoft and Adobe license optimization and risk mitigation.

    Day One Workshop: My Life as an Adobe Auditor

    Part One: Adobe’s Current Portfolio of Anti-Piracy and Compliance Efforts

    • Adobe Genuine – similar to Windows Get Genuine from the mid 2000’s
    • Marketplace Cleanup – Removing listings for counterfeit products
    • SMB compliance – “soft” audits or “self assessments” for smaller businesses
    • BSA Participation – BSA led legal action in cooperation with other alliance members

    Part Two: License Management – Direct Adobe Audits

    • Region Specifics
    • Process
    • Advice

    Part Three: Other Adobe Tips

    • Creative Cloud Misconceptions – it can run offline!
    • Adobe ID vs Enterprise ID
    • Acrobat vs “the clones” (nuance, nitro, foxit etc)
    • Misuse of Acrobat

     

  • Matthew Southwell

    Matthew Southwell

    Legal Counsel, Telstra

    Matthew Southwell

    Legal Counsel, Telstra

    I am a technology lawyer at Telstra, Australia’s largest telco, with a focus on large scale software, cloud, IT infrastructure and outsourcing projects. I have experience negotiating with some of the largest global software and technology providers and am sought after to advise on risks relating to software licencing, licence audits, data security and privacy.

    Day One Workshop: Managing Enterprise Software Vendors: Audits and Disputes

    Organisations of all sizes are transforming and digitising their businesses by replacing legacy IT infrastructure with cloud services, or deploying enterprise software solutions to automate manual processes. This presentation touches on key issues which software asset management teams should consider when negotiating these critical IT contracts to avoid costly disputes arising later on down the track.

  • Kristy Hawkins

    Kristy Hawkins

    Managing Director, Xcite Consulting

    Kristy Hawkins

    Managing Director, Xcite Consulting

    Kristy Hawkins is a Managing Director at Xcite Consulting, and has over 18 years of professional experience both at Big-4 and in industry. Kristy has lead global teams in ITAM projects and software licensing audits with a particular focus on IBM, Microsoft, Quest and Software AG.

    Day One Workshop: Quest Software Audits

    Quest have an aggressive audit strategy – often looking to generate as high a non-compliance bill as possible. Knowing what to watch out for, and how to defend against their tactics, can make a difference to the tune of millions of dollars.

    This session will discuss how a Quest Audit is conducted, typical focus areas, common pitfalls, challenges, and how you can be better prepared if/when they come to your door.

  • Erica Chan

    Erica Chan

    Technology and Digital Lawyer, Gilbert + Tobin

    Erica Chan

    Technology and Digital Lawyer, Gilbert + Tobin

    I’m a Technology and Digital lawyer at Gilbert + Tobin, specialising in IT contracting, privacy and data security. I have advised clients on a broad range of projects including large-scale strategic software acquisition, IT outsourcing, and network virtualisation. I combine my experience negotiating complex commercial transactions with a passion for contract simplification and design.

    Day One Workshop: Managing Enterprise Software Vendors: Audits and Disputes

    Organisations of all sizes are transforming and digitising their businesses by replacing legacy IT infrastructure with cloud services, or deploying enterprise software solutions to automate manual processes. This presentation touches on key issues which software asset management teams should consider when negotiating these critical IT contracts to avoid costly disputes arising later on down the track.

  • Miriam Redding

    Miriam Redding

    Director, Navigate Clear

    Miriam Redding

    Director, Navigate Clear

    Miriam Redding has worked in the ICT industry for more than 15 years in the US and Australia/New Zealand. She currently directs Navigate Clear, an independent software advisory firm. She also co-founded an EdTech startup, One on Epsilon.

    Prior to founding Navigate Clear, Miriam was responsible for developing the licensing practice at Certus, using auditing and other best practice tools to assist clients in maximising benefit from their software investment.

    Miriam has always had an interest in software licensing issues and her experience spans Microsoft, Citrix, Business Objects, and Adobe, as well as IBM. In 2005 she made licensing the focus of her work. Since then she has worked specifically with IBM licensing, developing an awareness of the complex licensing models of many IBM products. She knows how best to deploy, monitor, and manage IBM assets. Working closely with IBM for 12 years, Miriam has a clear understanding of how IBM operates and how to work with IBM to ensure the best outcome for her clients.

    Day Two Workshop: Engaging Stakeholders

    This interactive session will cover off scenarios of working with stakeholders across the business to help further promote your ITAM goals. We will review examples to identify stakeholders you should be engaging with, and ways to engage. We will also cover the key benefits to be gained from engaging with various stakeholders. Bring along your own challenges and let the collective intelligence of the group assist in finding solutions.

  • Wajma Amid

    Wajma Amid

    Deliver lead, IT Asset, Service & Config Manager, Boral

    Wajma Amid

    Deliver lead, IT Asset, Service & Config Manager, Boral

    I work in Service & Configuration at Boral and manage IT Assets (HAM & SAM) from procurement to disposition. Over the last 12 years I have worked in a range of roles across the business which has given me great insight into how the Business and IT come together to perform as a team and successfully deliver initiatives. Understanding business requirements and translating it into IT solutions is the part I enjoy the most.

    For the last 2 years, my focus has also been on having a single “source of record” for Boral that provides a logical model of the IT infrastructure to identify, manage, and verify all configuration items (CI) in the environment – both on-premises and in the cloud.

    CMDB is a comprehensive ‘map’ of our entire IT environment, helping us keep track of the state of endpoint devices, applications and data which is used for detection and response to  incidents and tracking of changes and Problems.

    Day 1 Workshop: Configuration Management, ITAM, & Cloud – making it work

    Without knowing what’s in our environment, we cannot hope to control it, maintain it, or improve it. Using a Configuration management database (CMDB) as a single source of truth helps identify dependencies among processes, people, applications and IT infrastructure.

    “Technology enabling efficiency” – where repetitive tasks are automated so staff to focus on value added projects is a key theme and, in this session, we will take a deep dive into some of the automation we have put in place including integrating an ITSM tool with our network monitoring system for auto creation of network incidents.

  • Ross Hutchings

    Ross Hutchings

    Head of Sales, Microsoft Platform ANZ, Amazon Web Services

    Ross Hutchings

    Head of Sales, Microsoft Platform ANZ, Amazon Web Services

    In his role at AWS, Ross helps organisations realise the benefits of running Microsoft software on AWS.

    For nearly 20 years, Ross has helped organisations innovate and deliver better products to their customers/clients/constituents by understanding what’s important to them and helping align technology-based solutions to achieve their goals.

    Prior to AWS, Ross spent 11 years with Microsoft in various sales and sales leadership roles.

    Ross enjoys helping people solve challenges through leveraging the fast-paced innovation of the cloud.

    Day One Workshop: Licensing in the Cloud

    In this session, will explore:

    • Licensing health check, and preparing you for moving to the cloud
    • Optimisation & Licensing Assessments (OLA) – where and how you can save money if you move to the cloud
    • AWS license Manager – helping you to manage your licenses that you bring to AWS
  • Caroline Sly

    Caroline Sly

    Optimisation & Licensing Assessment Engagement Manager, Amazon Web Services

    Caroline Sly

    Optimisation & Licensing Assessment Engagement Manager, Amazon Web Services

    Caroline’s primary goal at AWS is to help customers reduce spend by moving their Microsoft workloads to AWS.  Caroline has worked with and for enterprise wide organisations in an attempt to reduce and optimise their Microsoft licensing costs ensuring they buy what they need and they use what they buy.

    Prior to AWS Caroline worked for ANZ Bank for over five years managing Software Licensing & Compliance, and before that spent 13+ years at resellers and system integrators in software solution specialist roles.

    Caroline likes to focus on helping customers reduce infrastructure and software licensing costs to allow them to prioritise on innovation.

    Day One Workshop: Licensing in the Cloud

    In this session, will explore:

    • Licensing health check, and preparing you for moving to the cloud
    • Optimisation & Licensing Assessments (OLA) – where and how you can save money if you move to the cloud
    • AWS license Manager – helping you to manage your licenses that you bring to AWS
  • Alan Benger

    Alan Benger

    Head of Software Asset Management, NAB

    Alan Benger

    Head of Software Asset Management, NAB

    Alan is the Head of Software Asset Management at National Australia Bank (NAB).  After signing a contract in Jan 2019 with one of the major SAM solutions and associated implementation partners, Alan has been responsible for rapidly implementing the solution over a 9 month period and reinventing the SAM BAU function.  In this role and prior, he has had exposure to Procurement coordination, cloud discovery coverage in both Azure and AWS, on premise coverage, CMDB alignment and other expected SAM ITAM coverage areas.  Alan has been with NAB for 10 years and prior to that was a consultant with PwC.  Over his career Alan has had experience in project management, process design and remediation, risk management, technology ITIL processes, outsourcing and offshore management and operational delivery team management in the Banking, Mining and Government sectors.

    Day Two Workshop: A SAM Journey: Successes and pitfalls of covering 80k device and 20+ vendors in 8 months

    In Feb 19, NAB set-out on an ambitious journey of rapidly implementing a new software asset management tool hosted in the cloud, capturing data from across 80,000 devices, covering 20+ vendors and building a team, all in the space of 8 months.

    Having now realised these objectives, Alan invites you to share and gain insight on successes, pitfalls and mistakes made in this journey. This includes looking beyond the standard key success factors of funding and sponsorship.

    The session will ideally be semi interactive where Alan will offer a view but is more than happy to be corrected by anyone with additional insights!

  • Toff Fiso

    Toff Fiso

    IT Asset Manager, BNZ

    Toff Fiso

    IT Asset Manager, BNZ

    Hi, I am the IT Asset Manager at the BNZ in New Zealand, a subsidiary of the National Australia Bank, and, have been with the BNZ for the past 2 & half years. Our focus in recent years is to have a ‘Software Asset Management’ system that allows us to remain software license compliant, while providing us opportunities to maximise the use of existing software, and, the flexibility to either upgrade or change to alternate software solutions with minimal costs. Previously, I had spent 10 years working in similar roles within the government sector in New Zealand, where ‘All of Government Agreements’ were considered the way forward, and, by virtue of increased numbers, dealing with the likes of IBM, Microsoft, and, Oracle, provided government more leverage at the negotiation table.

    Day One Workshop: Pro-active SAM – a case study from NZ

    • How our SAM journey started and why.
    • The building blocks used to setup SAM, with a focus on Processes, SAM Tool(s), Data, and, People.
    • The importance of ‘Executive Leadership Sponsorship’ and how it has helped our SAM journey along the way.
    • The real value Stakeholders, whether internal or external, have had in measuring the success of SAM on our organisation.
    • Why ‘Audits’ are viewed as ‘BAU’ for us.
    • What we see as the challenges for SAM in the future.
  • Rica Weller

    Rica Weller

    Rica Weller, Founder, Australian Software Advisers

    Rica Weller

    Rica Weller, Founder, Australian Software Advisers

    Rica Weller has two decades of experience in the IT industry advising customers on IT architecture, license portfolio optimisation, and in SW audit defence – as Certified SW Asset Manager, Certified IT Architect and Project Manager. She published several technical books (IBM Redbooks), and worked as IBM Business Development Manager responsible for IBM mainframe and software license agreements with state governments and financial institutions in Australia and various organisations in Europe, Middle East, and Asia-Pacific.

    She is the founder of Australian Software Advisers and a founding partner of Fisher Australia – independent consulting firms – specialising in Software Asset and License Management and risk mitigation for IBM, HCL, Microsoft, SUSE, … and wider SW Asset Management Process Improvement and Governance.

    Day One Mini Session: What does HCL’s acquisition of IBM Software mean for IBM customers?

    HCL is a new SW vendor which cannot be ignored by a lot of IBM customers as HCL acquired quite an eclectic mix of SW from IBM. IP and auditing rights are with HCL now. The session will explore what this means for “IBM” customers in terms of existing agreements, renewals of subscription and support, new entitlements, license options, and risk mitigation.

    Introducing session about BNZ’s Pro-Active SAM journey:

    • How our SAM journey started and why.
    • The building blocks used to setup SAM, with a focus on Processes, SAM Tool(s), Data, and, People.
    • The importance of ‘Executive Leadership Sponsorship’ and how it has helped our SAM journey along the way.
    • The real value Stakeholders, whether internal or external, have had in measuring the success of SAM on our organisation.
    • Why ‘Audits’ are viewed as ‘BAU’ for us.
    • What we see as the challenges for SAM in the future.
  • Tracie Kershaw

    Tracie Kershaw

    Global IT Leader – Commercial & Assurance, Aurecon Group

    Tracie Kershaw

    Global IT Leader – Commercial & Assurance, Aurecon Group

    Tracie has a career that has spanned 20+ years in the area of Commercial Management, Financial Management, Workforce Planning and Outsourcing. Working for many years as a General manager at Telstra and NBN; Tracie has been involved with Large enterprise contracts across all areas of IT. Her specialist skills in negotiation and problem solving has led her to be at the forefront of the industry in this area.

    Tracie’s ability to analyse contracts and apply them to Market trends has been of great value to businesses she has worked for; her experience will provide an important lens to understanding the real value in Third Party support and what to look out for in the negotiation process.

    Presenting today Getting Real Value from Third Party Contracts takes a closer look at real value of utilising these agreements vs just yielding lower cost for support. There are many considerations and preparations that organisations need to make in order to yield value from breaking away from a software vendor for support and engaging a third party partner to replace that service. This session will walk through the benefits and risks when choosing to utilise Third Party suppliers. The outcome of this session is to prepare Contract Analysts to be able to advise key decision makers in advance of  signing on to a third party contract rather than the need to mitigate the consequences afterwards.

    Day Two Workshop: How to get Real Value from Third Party Support

    • The rise of third party support
    • The value proposition .. and the risks
    • When to opt for Third Party support and how to select your partner
    • How to break your relationship with the original software vendor … and keep them at bay
    • How to enter and get value from your third party support contract
  • Marla Stotland

    Marla Stotland

    IT Software Manager – Aurecon Group

    Marla Stotland

    IT Software Manager – Aurecon Group

    Marla originally from Canada has lived in Australia for 30 years and has been in the IT industry for over 20 years. Her specialty has always been within the area of Software Licensing but has since emerged into roles within Vendor Management and Commercial negotiation. As a Software Licensing specialist, Marla has always had passion for consulting to organisations around the best use of their software estate. She has a strong belief in bringing the specialty of Software Asset Management to the forefront of business engagement. This is done through understanding the business requirements and applying fit for purpose software, optimal license models and future proof contracts.

    Presenting today Getting Real Value from Third Party Contracts takes a closer look at real value of utilising these agreements vs just yielding lower cost for support. There are many considerations and preparations that organisations need to make in order to yield value from breaking away from a software vendor for support and engaging a third party partner to replace that service. This session will walk through the benefits and risks when choosing to utilise Third Party suppliers. The outcome of this session is to prepare SAM specialists to be able to advise key decision makers in advance of  signing on to a third party contract rather than the need to mitigate the consequences afterwards.

    Day Two Workshop: How to get Real Value from Third Party Support

    • The rise of third party support
    • The value proposition .. and the risks
    • When to opt for Third Party support and how to select your partner
    • How to break your relationship with the original software vendor … and keep them at bay
    • How to enter and get value from your third party support contract

Solution Spotlight

  • Peter Rowe

    Peter Rowe

    Senior Pre-Sales Consultant, Crayon

    Peter Rowe

    Senior Pre-Sales Consultant, Crayon

    Peter has been working in and around IT since 1995, starting as a web developer when you still had to explain what the web was to people – This makes him feel very old! He’s now “colouring outside the lines” with Crayon, helping businesses transform, innovate and get the most out of their IT investments.

    Day One Solution Spotlight: Data is the new oil: Safer extraction and clean-ups for ITAM

    Data is the new oil or so they say? But if that is the case, sometimes data can be as difficult to find as oil, hidden away in some of the deepest darkest recesses of your ITAM tool and often trying to extract it can be hazardous to your health. Similarly, too much data, like too much oil in a slick can also be hazardous to yours and your ITAM tool’s health, clogging up the environment, and stubbornly refusing to be cleaned up. Data Analytics and Dashboards provide the answer – cleaning up your ITAM tool, letting the data flow freely and visibly, and allowing you to enjoy the pristine beauty of your data lakes, free from all of that icky black gunk!

  • Jerry Yiu

    Jerry Yiu

    ITAM Advisory Solution Consultant

    Jerry Yiu

    ITAM Advisory Solution Consultant

    Jerry has over 20 years of regional experience and a proven track record in driving Digital Transformation journeys and value realisation for Commercial and Enterprise customers across Asia Pacific and Japan. Currently an Advisory Solution Consultant specialising in ITAM/SAM/Infrastructure, Jerry joined ServiceNow 2 years ago and has been leading the SAM community in APJ. Prior to ServiceNow, Jerry spent 8 years with Microsoft Practice in HP and subsequently with Matrix42, winner of ITAM Review’s ‘Innovation of the Year’ award. Jerry holds an MBA and CISSP, CISA, PMP and MCSE Cloud certifications.

    Day One Solution Spotlight: Shadow IT Solved: Detecting and optimising your SaaS

    As the SaaS market explodes, ITAM and procurement teams are faced with the growing challenge of managing Shadow IT. In this session, we’ll discuss how ServiceNow’s SaaS License Management can digitise your IT workflows to simplify how SAM gets done.

    We will see how to:

    • Detect software and SaaS sprawl
    • Identify and rationalise redundant capabilities
    • Optimise SaaS consumption with analytics & reclamation

    Join ServiceNow’s Jerry Yiu, ITAM Advisory Solution Consultant, to see how you can future proof your SAM program with a single platform.

     

  • Tom Watson

    Tom Watson

    Managing Consultant, Group 10 Consulting

    Tom Watson

    Managing Consultant, Group 10 Consulting

    Tom is the lead IT Architect for Group 10 Consulting and manages the company’s Technology Practice.  Tom has over 14 years of experience working within government and the ICT industry.  He has a comprehensive background in ICT, focusing on ITAM and service management architecture.

    Day One Solution Spotlight: Tracking and reporting the financial benefits of an effective ITAM programme

    The ultimate goal of ITAM is to optimise IT asset costs, but what’s the best way to identify efficiencies and measure their benefit to an organisation?  In this solution spotlight session, Tom will walk you through a proven efficiency methodology–showing you how to identify, measure and report the tangible benefits that ITAM programmes deliver.  You’ll also see examples of how the methodology was used to quantify real savings delivered to several Federal Government organisations over a multi-year period.

     

  • Adrian Mulligan

    Adrian Mulligan

    Fouder, Enterprise License Solutions

    Adrian Mulligan

    Fouder, Enterprise License Solutions

    Adrian has 25+ years’ IT management experience in diverse environments including telecommunications, government, retail, financial services, internet service provider, manufacturing, mining and logistics.

    He is seasoned in all aspects of IT management with particular strengths in customer liaison, strategy, enterprise architecture, procurement, vendor alignment and program management.

    With vast experience in dealing with the real pain and challenges in transforming IT services in a wide variety of industries, Adrian is a “client-side warrior” who has a proven track record of delivering tangible results. He is highly experienced in negotiating with the software behemoths (Microsoft, Oracle, SAP, IBM, VMware, etc.) to create the best outcomes for ELS’s customers.

    Adrian is commercially astute with a demonstrated ability to add value to the bottom line and build long lasting relationships with key business stakeholders and suppliers

    Day One Solution Spotlight: There ain’t no such thing as a free licence – how to manage Unlimited Licencing Agreements

    • Getting into an Unlimited Agreement without a plan is a very bad idea
    • The vendor is adding steak knives – but will they end up between your shoulder blades?
    • How to enter a ULA, what to do when you are in a ULA and – most importantly – how to get out of a ULA
    • How to get the outcomes you need – and how to avoid the outcomes you really don’t want
    • How to hit the goldilocks zone – ending up with the licence quota that you actually need
  • Mike Jones

    Mike Jones

    Head of Business Development & Operations, TMG

    Mike Jones

    Head of Business Development & Operations, TMG

    Mike has over 10 years experience as an IT Asset Management specialist.  He understands the growing complexities facing organisations with ITAM and how an effective ITAM program can deliver massive value outside of software license compliance.  He is passionate about deriving maximum value from technology investments and has become an evangelist for the importance and benefits of consistent reporting of technology assets. Mike has developed a wealth of knowledge to speak authoritatively on this subject and is not afraid of a challenge, resulting in clients respecting and admiring his commitment to them as they quickly realise benefits with a successful and robust ITAM implementation and the disciplined processes that are required to go along with it.

    Day One Solution Spotlight: Normalisation is the new Normal

    Lack of standardisation is a key barrier to effective IT Asset and Service Management. In this session we will discuss the practice of normalising key master data elements such as applications and hardware makes & models, and how you can value-add to better leverage the outputs.

  • Jason Lu

    Jason Lu

    Lead Consultant, TMG

    Jason Lu

    Lead Consultant, TMG

    Jason began his career in 1999 and has experience designing, delivering and managing IT solutions on a variety of platforms in both the US and Australia. Since joining TMG in 2010, Jason has been performed as technical lead on our largest and most complex ITAM Projects. His experience in the finance and logistics industries delivering projects has exposed him to highly distributed and de-centralised technology environments where he has pushed the boundaries of ITAM. Jason enjoys building relationships with clients and his pragmatic and “can do” attitude is very much welcomed and embraced by clients.  He is one of the most experienced and respected ITAM technical experts in Australia.

    Day One Solution Spotlight: Normalisation is the new Normal

    Lack of standardisation is a key barrier to effective IT Asset and Service Management. In this session we will discuss the practice of normalising key master data elements such as applications and hardware makes & models, and how you can value-add to better leverage the outputs.

  • Keiren Tilbrook

    Keiren Tilbrook

    Head of Service Delivery & Managed Services, AirTrack

    Keiren Tilbrook

    Head of Service Delivery & Managed Services, AirTrack

    Keiren has worked in the IT industry in a variety of roles since 1989, including infrastructure architecture, business analysis, sales, people and project management.  He joined TMG in 2009 and is currently is head of TMG’s Managed Services team, focussed on ensuring our services provide real business value. His business acumen and broad technology experience allows him to immediately add value in consulting engagements. He enjoys architecting solutions and solving business problems. Keiren is expert in visual presentation and complex diagramming, and clients appreciate the his ability to boil complex problems down to simple concepts able to be understood by key stakeholders involved in ITAM.

    Day One Solution Spotlight: Success is measured by data you can rely on

    One of the key challenges faced by ITAM practitioners is a lack of trust in the data.  It’s really difficult to be sure you’re reporting on everything that’s out there, and that your data is current and accurate.

    Join us to explore how Data Quality Management can solve this problem by providing verifiable reference data for ITAM, and how you can harness DQM to expand your influence and reach in the IT ecosystem.

  • Ryann Shiers

    Ryann Shiers

    DQM Practice Lead, AirTrack

    Ryann Shiers

    DQM Practice Lead, AirTrack

    Ryann worked in a variety of project management and BA positions at Telstra before joining TMG in 2019. He is a talented business and data analyst, and his primary role at TMG is in the Data Quality Management (DQM) practice, where he works closely with our customers to assess and improve data quality in their asset / service management systems. Ryann’s critical thinking abilities help customers understand and address the root cause of data issues in upstream systems, ultimately enhancing trust in the ITAM / ITSM data. In his spare time Ryann also manages implementation projects and conducts end-user training.

    Day One Solution Spotlight: Success is measured by data you can rely on

    One of the key challenges faced by ITAM practitioners is a lack of trust in the data.  It’s really difficult to be sure you’re reporting on everything that’s out there, and that your data is current and accurate.

    Join us to explore how Data Quality Management can solve this problem by providing verifiable reference data for ITAM, and how you can harness DQM to expand your influence and reach in the IT ecosystem.

  • Robert Greenhalgh

    Robert Greenhalgh

    Senior Business / SAM Specialist, TMG

    Robert Greenhalgh

    Senior Business / SAM Specialist, TMG

    Rob began working in Software Asset Management in the mid ‘90’s in the UK as an IT Procurement Administrator. He has worked for large global organisations, including Barclays Bank, Unilever and AstraZeneca, and onto Large Account Resellers in the UK and Australia.

    Key achievements include the identification and avoidance of risk in millions of dollars through audit defence activities related to IBM, Oracle, Microsoft and other publishers. He performed an integral role in the development and implementation of a KPMG approved global SAM plan whilst at Unilever as the Global Software Asset & License Coordinator.  Since joining TMG in 2015 Rob has been the SAM lead for several of our flagship Managed Services accounts, and has been instrumental in developing the KPIs and business intelligence behind TMG’s ITAM reporting solutions.

    Day One Solution Spotlight: Dumbing down ITAM through smart reporting

    ITAM practitioners often struggle to distil the incredible mass of data available to them into information that is meaningful to senior leadership and other key stakeholders.

    In this session we will walk through a case study on extracting data from multiple sources (ITAM, ITSM and DQM) and developing business intelligence overlays to provide clear and actionable insights for IT Asset Management.

  • Anurag Mittal

    Anurag Mittal

    Senior Software Asset Manager Professional, TMG

    Anurag Mittal

    Senior Software Asset Manager Professional, TMG

    Anurag is a highly experienced IT Asset Management professional, having worked for service providers and end customers prior to joining TMG in 2016.  Anurag is the SAM lead for several of TMG’s key managed services accounts, and is also our SME for Oracle licensing. He is pragmatic in his approach to solving a range of ITAM issues and establishes trusting and close relationships with his clients.  Very much a team player, his people skills ensure everyone (clients and colleagues alike) understands and forms part of the solution. Anurag is at his best when presenting important concepts with great context, and is constantly looking to improve the way things are done, as exemplified by TMG’s new and innovative approach to ITAM reporting.

    Day One Solution Spotlight: Dumbing down ITAM through smart reporting

    ITAM practitioners often struggle to distil the incredible mass of data available to them into information that is meaningful to senior leadership and other key stakeholders.

    In this session we will walk through a case study on extracting data from multiple sources (ITAM, ITSM and DQM) and developing business intelligence overlays to provide clear and actionable insights for IT Asset Management.

  • Sandy Vouch

    Sandy Vouch

    Senior Account Executive, TMG

    Sandy Vouch

    Senior Account Executive, TMG

    Sandy is an experienced sales executive with a long history in software asset management. Sandy has worked for independent software vendors, resellers and consulting companies, and she harnesses her extensive knowledge to collaborate with clients on delivering solutions that will address their ITAM challenges.  Having in depth knowledge establishes trust and Sandy maintains this client relationships to ensure they realise tangible value from the services they receive.  Accountability is one of Sandy’s key values and she holds herself, colleagues and clients collectively responsible to ensure that business priorities and risk mitigation strategies are successfully undertaken.

    Day One Solution Spotlight: Beyond installation-based license models

    Today’s mainstream tools and processes for ITAM are still centred on installation-based models for license consumption. The reality of modern IT environments is quite different, which is now literally a spaghetti of subscriptions, physical / virtual and cloud-based models.  Join us to discuss approaches to maintaining control of the mess and ensuring your ITAM practice stays relevant and useful.

  • Melissa Fernando

    Melissa Fernando

    Business / SAM Specialist, TMG

    Melissa Fernando

    Business / SAM Specialist, TMG

    Melissa came to TMG as an intern during her IT degree at La Trobe University, before joining the company full-time in 2016. Mel is now a valued member of the Software Asset Management team and has become expert in Microsoft, VMware and Adobe licensing. She has continued to expand her knowledge and experience and has recently taken on the SAM lead role for one of TMGs major Managed Services account.  Melissa excels at collaborating closely with her customers to extract value from the ITAM capability, and is currently undertaking a research project on the challenges facing ITAM practitioners grappling with the increasing use of cloud and other non-device based licensing models.

    Day One Solution Spotlight: Beyond installation-based license models

    Today’s mainstream tools and processes for ITAM are still centred on installation-based models for license consumption. The reality of modern IT environments is quite different, which is now literally a spaghetti of subscriptions, physical / virtual and cloud-based models.  Join us to discuss approaches to maintaining control of the mess and ensuring your ITAM practice stays relevant and useful.

Why you should attend

  • Hear from our expert speakers on topics such as:
    – Managing public cloud (IaaS) like Microsoft Azure or Amazon AWS
    – Managing SaaS such as Office 365 and Salesforce
    – Why Security and ITAM should work together
    – How ITAM should work with finance to address SaaS & IaaS cost risks
    – Hardware Asset Management
    – Should ITAM look after systems patching
    – Internet of Things (IoT) and ITAM
  • Discover how to engage with senior stakeholders to expand your ITAM practice into new areas
  • Hear success stories from your peers to inspire you to deliver on new areas of improvement
  • Get practical advice on tool selection and how to manage new asset types
  • Opportunities to network with and learn from peers in person or via the conference app
  • Enjoy a streamlined conference experience via the app, enabling efficient meetings with sponsors, speakers and your peers

New this year

Success Stories

These new sessions feature stories from real world practitioners, with a focus on practical advice and experience to help you progress your careers. Hear from your peers as they discuss what has worked for them throughout their careers, and how it could help you too.

Women in ITAM

Following on from a successful start in the UK, our aim with this session is to create an interactive discussion around the current situation for women in ITAM, hearing thoughts, questions, and advice from people new to the industry as well as more experienced members too.

New Name

Wisdom is the new name for our conferences and we chose this as we feel it reflects the quality of our expert speakers and the practical advice available to attendees of our worldwide conference events – distilling the essence of those events into a single word.

Sponsors

To discuss sponsorship opportunities for this event, please contact us.


Silver Sponsors (Sold out)

 


 

 


Bronze Sponsors

 

 

 

 


Exhibitor Sponsors

 

 


Coffee & Cake Sponsors


 

Directions

6 Queens Road,
Melbourne,
Victoria,
3004
Australia

Getting to this hotel couldn’t be easier. It’s 35 minutes from Melbourne Tullamarine Airport (MEL) by taxi or car and a mere 10 minutes by tram or cab from Flinders Street station, which is the gateway to the office blocks, restaurants and bars of the CBD. If you’re driving, the hotel’s secure underground car parking is available for just 15 AUD a day.

Hotel Information

Bayview Eden Melbourne

We have secured a preferential rate with the Bayview Eden Hotel for $175.00 per night. The rate includes breakfast and has flexibility on the cancellation terms. Please click here to book directly with the hotel. Please note – there are limited rooms available for a limited time only.

Mantra St Kilda Hotel

A discounted rate has also been secured at the The Mantra St Kilda Hotel, which is a 15 minute walk from the conference venue. Please click here to book directly with the hotel, using the discount code “MantraHotels”. You will receive a 10% discount on the best available rate at the time of booking.

Mecure Melbourne Albert Park

The Mecure Melbourne Albert Park is a 20minute walk from the Bayview Eden Hotel. Please contact the hotel reservation department directly to arrange the booking and check the best available rates.

Things to do in Melbourne

There is such a variety to do and see in Melbourne, below is a small selection of interesting landmarks, guided tours and restaurants.

Interesting Landmarks

 

The Queen Victoria Market is a major landmark and tourist destination in Melbourne as it is the largest open-air market in the Southern Hemisphere. The Market is open every day of the week except Mondays and Wednesdays. However, during the summer months it is open on a Wednesday night, where there is a night market which offers dining, bars, live entertainment and a variety of other stalls. The market sells a variety ofdelicatessen food and alsoa large non-food related market, selling a diverse range of clothing, shoes, jewellery and handmade arts and crafts.

Royal Botanic Gardens Victoria are botanic gardens based across two sites in Melbourne and Cranbourne. The garden was created in 1846 and is over 89 acres that slope to the river with trees, garden beds, lakes and lawns. It displays almost 50,000 individual plants representing 8,500 different species. These are displayed in 30 living plant collections.

The Melbourne Star is a giant Ferris wheel in the Waterfront City precinct in the Docklands area of Melbourne. Described by its operators as “the Southern Hemisphere’s only giant observation wheel”,it is 120 m (394 ft) tall and has seven spokes, reflecting the seven-pointed star of the Australian flag. A ride (one complete rotation) takes 30 minutes and, according to the Star’s website, provides uninterrupted 360-degree views of up to 40 kilometres.

Guided Tours

 

Highlights of Melbourne River Cruise
Enjoy a cruise down the Yarra River taking in the sites of Melbourne, including beautiful buildings, skyscrapers, bars and parks. The highlights include Westgate Bridge, a 19thCentury sailing ship, the Royal Botanical Gardens, Victorian Arts Centre and Government House. You can relax on the sundeck whilst listening to the on-board commentary and learn about Melbourne’s fascinating history. The cruise is a round trip and departs from departure fromBerth No 2, Southgate Arts and Leisure Precinct Landing, Lower Promenade, located at the rear of Langham Hotel, Southgate. Food and drink are not available to buy, small quantities of food and drink can be taken onboard.

Free cancellation is available up to 24hrs before the activity start. Printed or mobile vouchers are accepted, and instant confirmation is received once booked.

Duration:       2hrs – departing at 11am, 12:10pm or 1:30pm
Price:               £25.00p/person
Website:         www.getyourguide.co.uk

Melbourne Hop-on Hop-off Sightseeing Bus Tour
Explore all of Melbourne’s most famous landmarks, including Federation Square, the Eureka Skydeck, Fitzroy Gardens, Chinatown, St. Kilda Marina, and much more. From the open-top deck you’ll have stunning panoramic views of this modern city, you can benefit from unlimited usage of the bus within a 24hr period. The tour included an audio commentary.

Free cancellation is available up to 24hrs before the activity start. Printed or mobile vouchers are accepted, and instant confirmation is received once booked.

Duration:       24hrs, between 09:30am – 5:30pm
Price:               £25.00p/person
Website:         www.getyourguide.co.uk

Melbourne Lane Ways Tour
Discover the local culture of Melbourne by exploring the unique laneways with a local guide. Discover secret galleries, hidden shops and laneway cafes off the beaten track and the architecture and street art with a local knowledgeable guide.

Free cancellation is available up to 24hrs before the activity start. Printed or mobile vouchers are accepted, and instant confirmation is received once booked.

Duration:       2.5hrs, starting at 10am
Price:               £40.00p/person
Website:         www.getyourguide.co.uk

Restaurants

 

Straight Outta Saigon
Asian Fusion
££ – £££

Da Guido Melbourne la Pasta
Italian
££ – £££

Cucinetta
Mediterranean
££ – £££

 

Testimonials and reviews

Some previous conference delegate feedback:

‘This was by far the best event I’ve been to and I got so much out of going, more than I ever expected. I would recommend it to everyone in our industry. For me personally both my ITAM roles have been basically me left to my own devices to build ITAM functions from scratch so it was a great confidence boost to hear the experts talk about this and describe pretty much what I had done, sort of validating that I had done things the right way, and it was brilliant to meet a community of people who enjoy talking about ITAM and SAM as much as I do! Thanks again for putting on an amazing event’

‘Loved it, already looking forward to next year’

‘Great to have you guys Down Under’

‘I really enjoyed this event. The speakers were knowledgeable and the content was great’

‘Good to hear that others we felt were a long way progressed are not as mature as expected’

‘Useful conference, good networking’

‘Thank you for bringing this event to Sydney’

‘Great content, very topical. Appreciate the flexibility to accommodate questions from the floor in the Q&A session’

‘The panel was really useful’

‘Let’s do this every year in Sydney and promote ITAM in Australia big time’

‘Great job, thank you for coming to Oz’

‘Come back next year!’

‘Love the work The ITAM Review does’

‘Awesome event as per last year’

‘Fantastic event for first time’

‘Insightful and relevant topics. A worth while event’