The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Enterprise SAM Tool Reviews

Enterprise SAM Tools help large organisations manage software licenses, minimising cost and risk whilst maximising the value of software investments. For a complete picture of your software estate use an Enterprise SAM Tool to manage the full software lifecycle. Discover, Inventory, Normalise and Optimise your entire software estate. 

Top Ranked Tools

The following products and services are top ranked in this category by verified customers and ITAM Review Analysts.

Eracent

Name: Eracent ITMC

Description: Eracent's ITAM products provide a wide range of capabilities that go beyond the traditional ITAM remit, enabling customers to build a platform for IT Management. Key products that make up this platform include ITMC Discovery, Continuous License Reconciliation, ITMC Lifecycle, and IT-Pedia.

Application Category: SAM Tools, ITAM Tools

Author: AJ Witt

88%
88%

Summary

Eracent’s ITAM products provide a wide range of capabilities that go beyond the traditional ITAM remit, enabling customers to build a platform for IT Management. Key products that make up this platform include ITMC Discovery, Continuous License Reconciliation, ITMC Lifecycle, and IT-Pedia.

  • ITAM Review Analyst Score - 75%
    75%
  • Customer Reviews - Customer Service - 91%
    91%
  • Customer Reviews - Value for Money - 87%
    87%
  • Customer Reviews - Customer Support - 93%
    93%
  • Customer Reviews - Recommend to a Friend - 96%
    96%
  • Customer Reviews - Overall Satisfaction - 86%
    86%

Pros

  • Modular approach enables companies to select just the capabilities they require
  • Competitive pricing
  • Platform approach
  • User reviews indicate good customer service and support
  • Flexible & broad Discovery & Inventory
  • Partnerships with 3rd parties such as Ingram to extend capabilities
  • Cost-effective IT-Pedia Product Data Library

Cons

  • Less-polished UI in comparison to leading competitors
  • Smaller team than competitors with limited worldwide partner relationships
  • Only available as an on-premises service
  • Toolset ideally needs an on-site team to maintain and configure it
Aspera SmartTrack
Aspera logo

Description: Aspera SmartTrack reduces the cost, risk, and complexity of software license management

Application Category: Enterprise SAM

82%
82%

Summary

Aspera SmartTrack is the strategic solution for managing your software licenses and cloud services. For almost two decades, SmartTrack has found up to 30% savings for large enterprises and automatically protected against risky compliance gaps.

The platform covers all the important vendors like IBM, Microsoft, Oracle and SAP, and accurately calculates complex metrics for servers, cloud, clients, and mobile. It has a fully integrated product database, a dedicated discovery tool, connectors to cloud platforms, and powerful features that visualize your data center

  • ITAM Review Analyst Score - 78%
    78%
  • Customer Reviews - Customer Service - 77%
    77%
  • Customer Reviews - Value for Money - 87%
    87%
  • Customer Reviews - Customer Support - 80%
    80%
  • Customer Reviews - Overall Satisfaction - 83%
    83%
  • Customer Reviews - Recommend to a friend - 87%
    87%

Pros

  • Vast SAM Experience
  • Strong Technology Platform
  • Customisable, outcomes-focused service
  • Inventory tool agnostic

Cons

  • Complex to install, configure, and maintain
  • Requires experienced in-house team to drive best value
  • Look and feel not market-leading
License Dashboard

Description: License Dashboard is a competitive offering forged at the rock face of everyday SAM and implementation in the real world. We applaud the audit centric approach, audit level scrutiny for audit ready results. This is a straightforward and modern solution, suitable for small organizations, large enterprises, partners or delivered as a managed service.

Application Category: Inventory, Normalisation, Dashboarding, BI

Author: AJ Witt

81%
81%

Summary

License Dashboard is a competitive offering forged at the rock face of everyday SAM and implementation in the real world. We applaud the audit centric approach, audit level scrutiny for audit ready results. This is a straightforward and modern solution, suitable for small organizations, large enterprises, partners or delivered as a managed service.

Strong commitment and investment in the product leads to a full spectrum IT Asset Management toolset that’s ready for the new challenges ITAM teams face. Flexible, extensible, and intuitive, License Dashboard’s partnership approach results in rich and accurate data about IT assets. Best-of-breed reporting capabilities enable ITAM teams to expand their remit and work with stakeholders across their organisations.

  • ITAM Review Analyst Score - 82%
    82%
  • Customer Reviews - Customer Service - 85%
    85%
  • Customer Reviews - Value for Money - 82%
    82%
  • Customer Reviews - Customer Support - 82%
    82%
  • Customer Reviews - Overall Satisfaction - 78%
    78%
  • Customer Reviews - Recommend to a friend - 75%
    75%

Pros

  • Business Intelligence & Reporting Dashboard
  • Modern User Interface
  • Role & Profile access to data
  • Discovery tool agnostic
  • Strong focus on data accuracy & integrity
  • Microsoft Azure discovery & optimisation

Cons

  • On-premises deployment only
  • No integrated App Store or Self-Service Portal
  • No built-in AWS or Google Cloud Platform optimisation
Flexera Flexnet Manager

Description: Reviews of Flexera Flexnet Manager by customers & ITAM Review analysts

Application Category: Enterprise SAM

Author: AJ Witt

78%
78%

Summary

Medium and large Enterprise customers seeking a software asset management (SAM) and license optimization solution should undoubtedly add Flexera Software to their short list for consideration. Fully implemented Flexera customers should experience an ongoing dynamic license position, optimized financial position and the business intelligence to make smart IT decisions (via a nicely executed integration with Cognos).

FlexNet Manager Suite is a competitive solution in the SAM market place and Flexera continue to be one of the industry leaders.

  • ITAM Review Analyst Score - 77%
    77%
  • Customer Review - Customer Service - 78%
    78%
  • Customer Review - Value for Money - 75%
    75%
  • Customer Review - Customer Support - 74%
    74%
  • Customer Review - Recommend to Friend - 83%
    83%
  • Customer Review - Overall Satisfaction - 81%
    81%

Pros

  • Enterprise-grade SAM Solution
  • Impressive customer list and references
  • Continues to innovate to address modern technology cost and compliance challenges

Cons

  • Customers complain of labour intensive or consultancy heavy modifications and upgrades
  • Competitors are closing in on Flexera’s key competitive differentiators

All Enterprise SAM Tool Reviews

Virima
AJ Witt

Virima review

Virima Functionality Virima is primarily offered as a cloud-based SaaS platform for Discovery, ITAM, & ITSM. The product is also available for deployment on-premises if

Read More »
AJ Witt

License Dashboard review

License Dashboard Analyst Review Author: AJ Witt, The ITAM Review This is our third review of License Dashboard’s ITAM toolset. Since 2012 we have seen

Read More »
AJ Witt

Eracent Review

Joseph Munley, Enterprise Integration USA, 11th July 2018 Customer Service 100% Value for Money 100% Customer Support 100% Net promoter score 100% Overall Satisfaction 100%

Read More »
Aspera logo
AJ Witt

Aspera SmartTrack Review

Anonymous, Red Hat UK, 11th Jan 2019 Customer Service 60% Value for Money 80% Customer Support 70% Net promoter score 90% Overall Satisfaction 70% Strengths

Read More »
AJ Witt

Flexera FlexNet Manager

Debbie Turnbull, Engineering Australia, 2nd October 2015 Customer Service 70% Value for Money 90% Customer Support 70% Net promoter score 80% Overall Satisfaction 70% Strengths

Read More »