The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Enterprise SAM Tool Reviews

Enterprise SAM Tools help large organisations manage software licenses, minimising cost and risk whilst maximising the value of software investments. For a complete picture of your software estate use an Enterprise SAM Tool to manage the full software lifecycle. Discover, Inventory, Normalise and Optimise your entire software estate. 

Top Ranked Tools

The following products and services are top ranked in this category by verified customers and ITAM Review Analysts.

Eracent review
Eracent

Name: Eracent ITMC

Description: Eracent's ITAM products provide a wide range of capabilities that go beyond the traditional ITAM remit, enabling customers to build a platform for IT Management. Key products that make up this platform include ITMC Discovery, Continuous License Reconciliation, ITMC Lifecycle, and IT-Pedia.

Offer price: POA

Operating System: Windows, Unix, Linux

Application Category: SAM Tools, ITAM Tools

Author: AJ Witt

Summary

Eracent’s ITAM products provide a wide range of capabilities that go beyond the traditional ITAM remit, enabling customers to build a platform for IT Management. Key products that make up this platform include ITMC Discovery, Continuous License Reconciliation, ITMC Lifecycle, and IT-Pedia.

Overall
8.8/10
8.8/10
  • ITAM Review Analyst Score - 7.5/10
    7.5/10
  • Customer Reviews - Customer Service - 9.1/10
    9.1/10
  • Customer Reviews - Value for Money - 8.7/10
    8.7/10
  • Customer Reviews - Customer Support - 9.3/10
    9.3/10
  • Customer Reviews - Recommend to a Friend - 9.6/10
    9.6/10
  • Customer Reviews - Overall Satisfaction - 8.6/10
    8.6/10
8.8/10
Comments Rating 8.83/10 (1 review)

Pros

  • Modular approach enables companies to select just the capabilities they require
  • Competitive pricing
  • Platform approach
  • User reviews indicate good customer service and support
  • Flexible & broad Discovery & Inventory
  • Partnerships with 3rd parties such as Ingram to extend capabilities
  • Cost-effective IT-Pedia Product Data Library

Cons

  • Less-polished UI in comparison to leading competitors
  • Smaller team than competitors with limited worldwide partner relationships
Virima

Name: Virima

Description: Virima provides a suite of tools to enable a wide range of IT Management use cases extending well beyond ITAM-specific Discovery & Inventory. Key highlights include integration with ITSM use cases including CMDB, Incident, and Change Management and very strong visualisation capabilities.

Offer price: POA

Operating System: SaaS, Windows, On Premises

Application Category: SAM Tools, Enterprise SAM, Inventory, Discovery

Author: AJ Witt

Product review by AJ Witt

Virima provides a suite of tools to enable a wide range of IT Management use cases extending well beyond ITAM-specific Discovery & Inventory. Key highlights include integration with ITSM use cases including CMDB, Incident, and Change Management and very strong visualisation capabilities.

Overall
8.6/10
8.6/10
  • ITAM Review Analyst Score - 8.6/10
    8.6/10
0/10
Comments Rating 0/10 (0 reviews)

Pros

  • Available as SaaS – rapid deployment
  • Agentless discovery
  • Visual Dependency Mapping
  • Certificate Management
  • Tracking of application patch status
  • ITAM plus ITSM
  • Pricing in comparison to other IT Management platforms

Cons

  • SAM capabilities are limited in comparison to a dedicated SAM tool
  • No automated license harvesting
  • License Compliance reporting requires more manual steps in comparison to a dedicated ITAM tool
License Dashboard

Name: License Dashboard

Description: License Dashboard is a competitive offering forged at the rock face of everyday SAM and implementation in the real world. We applaud the audit centric approach, audit level scrutiny for audit ready results. This is a straightforward and modern solution, suitable for small organizations, large enterprises, partners or delivered as a managed service.

Application Category: Inventory, Normalisation, Dashboarding, BI

Author: AJ Witt

Summary

License Dashboard is a competitive offering forged at the rock face of everyday SAM and implementation in the real world. We applaud the audit centric approach, audit level scrutiny for audit ready results. This is a straightforward and modern solution, suitable for small organizations, large enterprises, partners or delivered as a managed service.

Strong commitment and investment in the product leads to a full spectrum IT Asset Management toolset that’s ready for the new challenges ITAM teams face. Flexible, extensible, and intuitive, License Dashboard’s partnership approach results in rich and accurate data about IT assets. Best-of-breed reporting capabilities enable ITAM teams to expand their remit and work with stakeholders across their organisations.

Overall
8.1/10
8.1/10
  • ITAM Review Analyst Score - 8.2/10
    8.2/10
  • Customer Service - 8.5/10
    8.5/10
  • Value for Money - 8.2/10
    8.2/10
  • Customer Support - 8.2/10
    8.2/10
  • Overall Satisfaction - 7.8/10
    7.8/10
  • Recommend to a friend - 7.5/10
    7.5/10
8/10
Comments Rating 8/10 (1 review)

Pros

  • Business Intelligence & Reporting Dashboard
  • Modern User Interface
  • Role & Profile access to data
  • Discovery tool agnostic
  • Strong focus on data accuracy & integrity
  • Microsoft Azure discovery & optimisation

Cons

  • On-premises deployment only
  • No integrated App Store or Self-Service Portal
  • No built-in AWS or Google Cloud Platform optimisation
USU Software Asset Management review

Name: USU Software Asset Management (SmartTrack)

Description: USU Software Asset Management (formerly Aspera SmartTrack) reduces the cost, risk, and complexity of software license management

Offer price: POA

Operating System: Windows, Linux, Unix, SaaS, On Premises

Application Category: Enterprise SAM

Summary

USU Software Asset Management (formerly Aspera SmartTrack) is the strategic solution for managing your software licenses and cloud services. For almost two decades, USU Software Asset Management has found up to 30% savings for large enterprises and automatically protected against risky compliance gaps.

The platform covers all the important vendors like IBM, Microsoft, Oracle and SAP, and accurately calculates complex metrics for servers, cloud, clients, and mobile. It has a fully integrated product database, a dedicated discovery tool, connectors to cloud platforms, and powerful features that visualize your data center

Overall
8.2/10
8.2/10
  • ITAM Review Analyst Score - 7.8/10
    7.8/10
  • Customer Reviews - Customer Service - 7.7/10
    7.7/10
  • Customer Reviews - Value for Money - 8.7/10
    8.7/10
  • Customer Reviews - Customer Support - 8/10
    8/10
  • Customer Reviews - Overall Satisfaction - 8.3/10
    8.3/10
  • Customer Reviews - Recommend to a friend - 8.7/10
    8.7/10
8/10
Comments Rating 8/10 (1 review)

Pros

  • Vast SAM Experience
  • Strong Technology Platform
  • Customisable, outcomes-focused service
  • Inventory tool agnostic

Cons

  • Complex to install, configure, and maintain
  • Requires experienced in-house team to drive best value
  • Look and feel not market-leading

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