The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Tag: automation


  • Use automated workflows to govern IT at the speed of business

    This article is a collaboration by AJ Witt, The ITAM Review, and Ryan Wood-Taylor, ServiceNow Modern businesses create value anywhere and everywhere, enabled by the technology we as IT Asset Managers govern. However, as we move away from the traditional model of on-premises IT, we...

  • ITAM Process Automation Tools – Market Guide

    January’s Market Guide looks at tools for ITAM Process Automation. As our roles as IT Asset Managers mature there is a need to deal efficiently with day-to-day operational demands on our time, and automation is a way of doing this whilst still retaining oversight & control....

  • Buyers guide to App stores and request fulfillment

    Asset request systems: Automated ITAM and Happy Customers Enterprise application stores or online asset request systems are a win-win. They present a great opportunity to automate ITAM, alleviate the ITAM team of customer facing admin whilst providing a better experience to customers. Best...

  • Whitepaper: Six stages to building a valuable SAM practice

    I recently co-authored a whitepaper with Jim Barrett from Dimension Data entitled “Six stages to building a valuable SAM practice”. You can find a direct link to the whitepaper here (no registration required). Executive Summary This paper provides a modern and practical approach...

  • How do SAM managers spend their time?

    The SAM manager is embedded in SAM every day. They know what it entails. Their job can feel like an uphill struggle against numerous forces inside and outside the organization. As we all know, managing an organization’s licenses is no mean feat. It is a complex balancing act where...

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