In this podcast I spoke with Simon White and Jerry Yiu from ServiceNow. We discussed the modern role of a CMDB, Service Graphs and how organisations can benefit from a business view of technical data. Topics : What is a CMDB Service Graph What business value does...
Tag: business value
Piggybacking Other Projects to Support SAM This article has been contributed by Phil Gillett, Senior Manager in the Software Licensing and Asset Management team at KPMG. How do you spot compelling events within an organization that might lead to a business case for SAM, asks Phil...
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