The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Tag: IT Service Management

Articles

  • Cherwell acquires Express Metrix

    Will any software vendor be able to deliver best of breed ITAM and ITSM in one solution? [Meeting of North and Baltic Sea]Cloud based ITSM vendor Cherwell Software has acquired ITAM vendor Express Metrix. We’ve seen continued convergence between ITAM and ITSM over the last few years...

  • Reader Survey & BCS CMSG Annual Conference

    Research from 2011 – ITAM vs. ITSM I have been asked to present at the BCS Configuration Management annual conference on the 10th June. For my presentation I would like to explore the ITAM profession, ITAM teams and ITAM’s relation to other parts of the business. Back in 2011...

  • Software Asset Management – Tips From The Trenches (Part 2)

    Remember you are not alone! Welcome back! Following on from my previous post, here are my next top tips for Software Asset Management. Tip 3: Read the EULA! The EULA, or End User License Agreement is that little box that pops up as you are installing a shiny new program or app. It...

  • How ITAM can influence the CIO

    Use your ITAM knowledge to become a trusted decision influencer. As IT organizations diversify, Asset Managers must broaden their focus. It’s a great opportunity to build influence, but those who ignore the change risk their role becoming less relevant. For many years, though,...

  • Hornbill & Certero Announce Partnership

    Aiming to create a harmonious marriage of IT management interests this month are Hornbill Service Management and Certero who have announced a new strategic partnership. The firms say that they realise we are “far beyond” simply managing printers and laptops on a network in terms...

  • How Well is ITAM Integrated into ITSM?

    Back in August I conducted a survey into how ITAM is integrated into ITSM. Thank you to all those who took the time to participate. I believe there is a great opportunity to bring ITAM and ITSM closer together for mutual benefit. This survey asked how ITAM was positioned within the...

  • David Sanders Joins Staff&Line’s UK Team

    Staff&Line UK Ltd today announced that it has recently appointed a new Professional Services Manager to boost the UK division. David Sanders is an experienced hands-on technical manager with a track record of delivery within Technical Support, Service Desk and IT Infrastructure...

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