The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Tag: ITIL

Articles

  • ITIL4 – how it influences Software Asset Management practices

    Version 4 of the Information Technology Infrastructure Library (ITIL4) was released in Q1 in 2019. This article, from guest contributor James Jones, looks at how ITIL4 influences software asset management practices. ITIL4 Basics ITIL is a framework that describes best practices both...

  • SupaTOOLS for ITAM and ITSM Integration

    This independent review is part of our ITAM vs. ITSM Integration group test. Also participating: InvGate ManageEngine Matrix42 [Best in Class] Miradore Virima Technologies To read the summary, strengths and weaknesses, and criteria please visit this page.  Commercial Summary Vendor SupaTOOLS Product SupaDESK,...

  • Matrix42 for ITAM and ITSM Integration [BEST IN CLASS]

    I recently reviewed Matrix42 for the ITAM vs. ITSM Integration group test. Below is a summary, read the full review on Tools Advisor here. Also Participating: InvGate ManageEngine Miradore SupaTOOLS Virima Technologies To read the summary, strengths and weaknesses, and criteria...

  • Network Discovery Data Quality

    This article has been contributed by Thomas Trenz, CEO at JDisc. More and more companies adapt their IT processes to the ITIL best practices to increase the efficiency of their IT service management. According to Wikipedia, ITIL “is a set of practices for IT service management (ITSM)...

  • Software Asset Management – Tips From The Trenches (Part 1)

    Tips from the Trenches Software Asset Management (SAM) is a key process for any organisation to meet its legal, financial and reputational responsibilities. The ITIL definition for SAM is ““Software Asset Management (SAM) is all of the infrastructure and processes necessary for...

  • Policies, Processes and Procedures

    The terms ‘Policies’, ‘Processes’ and ‘Procedures’ are ITIL battle cries and are often interchanged with each other. It is commonly stated by experienced practitioners that implementing an IT Asset Management practice (or any other strategic IT...

  • Introducing Martin Chalkley

    It is with great pleasure that I welcome Martin Chalkley to The ITAM Review. There is a real thirst for knowledge and guidance in the IT Asset Management market and we have seen increased demand for our no-nonsense vendor neutral consulting. Martin joins as Analyst to offer specialist...