The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Tag: Microsoft 24×7 Support

Articles

  • Microsoft 24×7 support to be retired

    Microsoft have announced more changes to their Software Assurance program – this time its the 24×7 Problem Resolution Support that is on the chopping block. 24×7 support will be retired/killed off/ended as of February 1, 2023. Historically, access to 24×7 support has been...

  • Microsoft remove more Software Assurance Benefits…

    In a recent announcement, Microsoft have revealed changes to several Software Assurance benefits, with the first changes happening in February 2020 (just 5 months from now). While there doesn’t appear to be one place with all the information, I’ve done my best to bring it together...