The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Tag: process

Articles

  • The business case for IT Asset Lifecycle Automation

    This article is a collaboration between AJ Witt of The ITAM Review and Paul King, Senior Consultant at DeskCenter Solutions. In it, we discuss how IT Asset Lifecycle Automation delivers business value, reduces the burden on IT, and delights your users. Executive Summary Digital Transformation...

  • How to co-create business value with Strategic ITAM

    This article is the first of a four part series by AJ Witt of ITAM Review written in collaboration with ServiceNow’s Ryan Wood-Taylor & Peter Beruk. The series outlines how a strategic ITAM practice will deliver enhanced business value through creation of strategic stakeholder...

  • Building confidence in your License Entitlement

    A recent thread on our Forum opened a discussion around what constitutes a proof of license entitlement. This article explores that discussion in more detail, providing practical tips for recording entitlements in your SAM system in order to generate Effective License Positions (ELPs)...

  • ITAM Process Automation Tools – Market Guide

    January’s Market Guide looks at tools for ITAM Process Automation. As our roles as IT Asset Managers mature there is a need to deal efficiently with day-to-day operational demands on our time, and automation is a way of doing this whilst still retaining oversight & control....

  • Short-term gains, long-term missed opportunities?

    This article has been contributed by David Foxen Founder & Principal Consultant at SAM Beast Consulting DISCLAIMER, this focuses primarily on the cost savings element of ITAM rather than service or integration with other teams. I’d end-up writing a whole book if I included...

  • Shortcuts to SAM Immaturity

    This article was prompted by a discussion with an ITAM Review reader, asking how they should maximise the value of an expensive tool deployment that wasn’t, as yet, delivering results.ITAM tools can be seen as a magic bullet for software asset management – buy the tool, install...

  • Podcast Episode 28: Quick Guide to ISO/IEC 19770-1

    In this podcast, I am joined by Rory Canavan of SAM Charter to share his views and experiences on ISO/IEC 19770-1 Standard. Throughout the podcast, Rory refers to SAM Charter’s approach to SAM: CLICK TO ENLARGE Discussion Topics: The role of ISO/IEC 19770-1 in SAM implementations Risk...

  • ITAM Process Maturity Self Assessment Guide

    In preparation for module two of our 12 Box training program “How to harness ITAM and ITSM integration“, Rory Canavan provides a guide to assessing your own ITAM process maturity. Do people engage with your processes? Telltale Signs of Poor ITAM Process The following...

  • Treat everyday as an Audit

    Following this advice will ensure that you are always audit ready and are on top of your SAM & License management game. One of the best pieces of advice that I received from a SAM professional was to treat everyday as if your organisation was being audited. At the time I laughed...

  • Process Template: Software Control and Efficiency

    Click to Enlarge Back in June one of our Virtual User Group (VUG) members has kindly shared their process for authorization and procurement of software. This is the second part of their software management process – ‘License Control and Efficiency’. If you are starting...