The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Tag: processes

Articles

  • SAM Tools are useless without people and processes!

    Wrong tool, right idea It’s a fact. Tools are useless without people, just like a hammer is a pointless instrument without someone actually using it, and a chainsaw is extremely dangerous when in the hands of someone who doesn’t understand how to use it. SAM tools need skilled...

  • Picking the right Software Asset Management tool (Part 1 of 2)

    The time has come for your organisation to get a SAM tool. You’ve decided to buy into the idea of software asset management and you want to manage and utilise your software licenses better. You’ve received the backing from senior management, and you’ve been given a nice healthy...

  • ITAD Chain of Custody

    This article has been contributed by Kyle Marks at Retire-IT. What has more value, an armored bank truck, or a van delivering old computers to a disposal vendor? An armored truck may hold millions of dollars. An old computer on the other hand, if lost, may mean millions in liability. Every...

  • Process Template: Software Control and Efficiency

    Click to Enlarge Back in June one of our Virtual User Group (VUG) members has kindly shared their process for authorization and procurement of software. This is the second part of their software management process – ‘License Control and Efficiency’. If you are starting...

  • Process Template: Software Authorization and Procurement

    Click to Enlarge One of our Virtual User Group (VUG) members has kindly shared their process for authorization and procurement of software. If you are starting to build your process from scratch or looking to refresh your existing processes I hope you find this document useful. I...

  • Policies, Processes and Procedures

    The terms ‘Policies’, ‘Processes’ and ‘Procedures’ are ITIL battle cries and are often interchanged with each other. It is commonly stated by experienced practitioners that implementing an IT Asset Management practice (or any other strategic IT...