The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Tag: SAM Processes

Articles

  • Process of the Month – Software Request Process

    Try not to map the moon! I suspect the reason many folks get in such a bind with designing a process to handle software requests is that they try and bundle no end of steps into the overall process, including procurement, testing, deployment etc.  The trick with process engineering...