The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Tag: service desk

Articles

  • Buyers guide to App stores and request fulfillment

    Asset request systems: Automated ITAM and Happy Customers Enterprise application stores or online asset request systems are a win-win. They present a great opportunity to automate ITAM, alleviate the ITAM team of customer facing admin whilst providing a better experience to customers. Best...

  • ITAM and ITSM Integration Group Test – The Results

    Six tools offering ITAM and ITSM from around the globe This Group Test explores the relationship between the IT management disciplines of IT Asset Management (ITAM) and IT Service Management (ITSM). Our remit was to explore the opportunities for managing assets and interacting with...

  • SupaTOOLS for ITAM and ITSM Integration

    This independent review is part of our ITAM vs. ITSM Integration group test. Also participating: InvGate ManageEngine Matrix42 [Best in Class] Miradore Virima Technologies To read the summary, strengths and weaknesses, and criteria please visit this page.  Commercial Summary Vendor SupaTOOLS Product SupaDESK,...

  • InvGate for ITAM and ITSM Integration

    I recently reviewed InvGate for the ITAM vs. ITSM Integration group test. Below is a summary, read the full review on Tools Advisor here. Also Participating: ManageEngine Matrix42 [Best in Class] Miradore SupaTOOLS Virima Technologies To read the summary, strengths and weaknesses,...

  • Miradore for ITAM vs ITSM Integration

    This independent review is part of our ITAM vs. ITSM Integration group test. Also participating: InvGate ManageEngine Matrix42 [Best in Class] SupaTOOLS Virima Technologies To read the summary, strengths and weaknesses, and criteria please visit this page. Commercial Summary Vendor Miradore Product Miradore Version...

  • ITAM vs. ITSM Integration Group Test – Virima Technologies

    I recently reviewed Ecosystem Manager from Virima Technologies for the ITAM vs. ITSM Integration group test. Below is a summary, read the full review on Tools Advisor here. Also Participating: InvGate ManageEngine Matrix42 Miradore SupaTOOLS To read the summary, strengths and weaknesses,...

  • How Well is ITAM Integrated into ITSM?

    Back in August I conducted a survey into how ITAM is integrated into ITSM. Thank you to all those who took the time to participate. I believe there is a great opportunity to bring ITAM and ITSM closer together for mutual benefit. This survey asked how ITAM was positioned within the...

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