The ITAM Review

News, reviews and resources for worldwide ITAM, SAM and Licensing professionals.

Tag: ServiceNow

Articles

  • Use automated workflows to govern IT at the speed of business

    This article is a collaboration by AJ Witt, The ITAM Review, and Ryan Wood-Taylor, ServiceNow Modern businesses create value anywhere and everywhere, enabled by the technology we as IT Asset Managers govern. However, as we move away from the traditional model of on-premises IT, we...

  • Episode 98: CMDB, Service Graph and managing digital services

    In this podcast I spoke with Simon White and Jerry Yiu from ServiceNow.   We discussed the modern role of a CMDB, Service Graphs and how organisations can benefit from a business view of technical data.  Topics : What is a CMDB   Service Graph   What business value does...

  • Hardware Asset Management takes centre stage

    This article “Hardware Asset Management takes centre stage” is co-authored by AJ Witt of The ITAM Review and Kieron Dean, Principal Solution Consultant at ServiceNow As IT Asset Management teams, it is all too easy to focus on managing software – ensuring that contracts...

  • What do ITAM Managers need to do in 2021?

    Ahead of our Wisdom Online APAC conference we asked our sponsors ‘What do ITAM managers need to do in 2021?’ Read on to hear what ServiceNow, Airtrack, and Snow have to say about what our focus should be for 2021. How should we adjust to the changes we made to enable our colleagues...

  • Wisdom North America: “One of the best online conferences”

    Image by Gerd Altmann from Pixabay Wisdom Online North America took place September 29th – October 1st and it was absolutely fantastic! Originally planned for March 2020 in St Petersburg, Florida, it was a pleasure to host and really showed us that a virtual conference can be a...

  • What skills will ITAM managers need in 2025?

    As new technologies are introduced and businesses continue to work in new ways, new skills will be required to ensure ITAM continues to be, or perhaps becomes, a strategic part of your business. Ahead of our Wisdom North America online conference (September 31st – October 1st),...

  • Podcast Episode 91: ITAM Industry Trends

    In this podcast Rich Gibbons from The ITAM Review & Kieron Dean, Solutions Consultant for ITAM at ServiceNow discuss industry trends and how ITAM professionals can grasp opportunities presented by the worldwide shift to remote working. Topics include How ServiceNow customers...

  • ServiceNow “Paris” & Hardware Asset Management

    ServiceNow continue to expand their ITAM portfolio with the announcement of enhanced Hardware Asset Management capabilities, coming in their “Paris” release in September. Alongside this, SAM Pro customers will also see improvements to Oracle, SAP, & SaaS license management....

  • How to Start, Optimise, and Elevate your ITAM program

    This article accompanies the series of three webinars the ITAM Review and ServiceNow delivered in May/June 2020. In this series, we set out to provide insight on how to start, optimise and elevate your ITAM program. Introduction 2020 has presented businesses with an unprecedented...

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