Agenda

The Agenda

Check out our Wisdom Online event schedule. 

Tuesday 9th June

09:30am
Rise 'N' Shine Yoga Session
  • Nora Stolz
    Nora Stolz
    Well-being strategist | Career & Leadership coach | Yoga teacher
*Positivity Booster: Standing Yoga & Mindfulness with Nora*
 
Start your day with energy and optimism. Join Nora’s Positivity Booster of standing yoga and mindfulness exercises from breathing to guided meditation. No prior knowledge required, just take off your shoes and join in! Be prepared to have fun.
 
10:00am
Welcome to ‘Wisdom'
  • Rich Gibbons
    Rich Gibbons
    Head of Content and Training, The ITAM Review
10:20am
Making sense of 2020
  • Rich Gibboms
    Rich Gibboms
    Head of Content and Training, The ITAM Review
  • AJ Witt
    AJ Witt
    ITAM Industry Analyst, The ITAM Review
The ITAM Review look at the first half of 2020 and dive into what the impact has been so far and what we expect to see over the next couple of years. We identify some immediate tasks that need completing as well as key things you can do right now to help you and your organisation come out of this experience even stronger than before. 
11:00am
Wellbeing in the Workplace
  • Steve Carr
    Steve Carr
    Founder & Managing Director, Mindcanyon

Session details TBC.

11:30am
Solution Spotlight (4 streams)
  1. The Pros & Cons of Third Party IBM Software Support: Brendan Walsh, Origina
  2. Managing the explosion in SaaS costs: Three ways to tame your Office365 spend: Phil Merson & Andy Hill, SHI
  3. Is there a future for ITAM after Digital Transformation:
    Mikkel Hessner, Flexera
  4. How to cut licensing costs with your existing assets:
    Lennart Martens, Preo AG
11:50am
Solution Spotlight (4 streams)
  1. The Pros & Cons of Third Party IBM Software Support: Brendan Walsh, Origina
  2. Managing the explosion in SaaS costs: Three ways to tame your Office365 spend: Phil Merson & Andy Hill, SHI
  3. Is there a future for ITAM after Digital Transformation:
    Mikkel Hessner, Flexera
  4. How to cut licensing costs with your existing assets:
    Lennart Martens, Preo AG
12:10pm
Hot Topics (4 Streams)
  1. HAM & ITAD
  2. SaaS & IaaS
  3. Audits
  4. What's next re: COVID-19 impact?
12:40pm
Break
2:00pm
Workshop: From ITAM to IT Governance
  • AJ Witt
    AJ Witt
    ITAM Industry Analyst, The ITAM Review
Organisations are increasingly building direct business value from their use of IT. The assets ITAM teams manage are deloyed closer than ever to customers - in everything from smart devices to AI-enabled customer service agents. ITAM Professionals have always advocated the importance of managing technical assets and this shift in the means of production and value creation gives us an opportunity to make ITAM a governance function seen as essential as Finance or Legal.
 
This session will provide a framework for building a cross-functional IT Governance practice. It will explore the common governance needs for technology-first organisations, look at macroeconomic, societal, and geopolitical factors, and place ITAM within a team dedicated to maximising business value safely, securely, and ethically.
2:00pm
Workshop: A Nightmare on HAM Street
  • David Foxen
    David Foxen
    Principal Consultant, SAM Beast Consulting

Organisations and third parties can get the management of their hardware assets so very wrong. From no procurement information, wrong models listed in the CMDB to not knowing where valuable assets are, this session will cover a real-life HAM nightmare and how we turned it into a pleasant dream!

2:00pm
Workshop: IaaS cost management – What, why, and how?
IaaS public cloud is big and getting bigger - the potential for wasted spend is high...but so is the potential for savings and showing the various benefits of ITAM. Getting to grips with cloud cost management is good for your company, your department, and your career - join Rich to learn all about it!
3:00pm
Workshop: Developing SAM Resources in Global teams
  • Rachel Ryan
    Rachel Ryan
    Global Head of ITAM, Danske Bank

This session will explore:

  • Different roles ideal to progress to SAM Managers
  • Career paths and different levels of SAM Managers
  • What training and resources you can use to develop your team.
  • Development plans, knowledge sharing, communication, mentoring and accreditations.
3:00pm
Workshop: Datacentre Tech and How it Impacts Your Licensing

Despite the increase in use of cloud services and platforms, many organisations still host applications in their own or 3rd party managed datacentres.  This session will give you an overview on key technology concepts you need to understand as a licensee and the effect they have on the licences you manage.  We will be looking at:

  • Processors and cores – and how software vendors define them
  • What are the different virtualisation platforms and how do they impact licensing?
  • Why do we need to understand these as IT asset managers?
3:00pm
Workshop: Modernizing Microsoft Licensing in the Cloud Era
  • Aadil Nanji
    Aadil Nanji
    Research Director, Info-Tech Research

Microsoft has accomplished their goals for adoption of O365 / M365. The aim now is to limit and minimize discounting products and focus on driving conversations to the extensive value these products provide. Microsoft’s focus for the upcoming years will be the Azure platform, Teams as the replacement for Skype, growing Dynamics market share and profitability, as well as the new security suites.

4:00pm
Break
4:20pm
Solution Spotlight (4 Streams)
  1. The Pros & Cons of Third Party IBM Software Support: Brendan Walsh, Origina
  2. Managing the explosion in SaaS costs: Three ways to tame your Office365 spend: Phil Merson & Andy Hill, SHI
  3. Is there a future for ITAM after Digital Transformation: Mikkel Hessner, Flexera
  4. How to cut licensing costs with your existing assets: Lennart Martens, Preo AG
4:40pm
Solution Spotlight Q&A (4 Streams)
  1. Q&A : Brendan Walsh, Origina
  2. Q&A: Phil Merson & Andy Hill, SHI
  3. Q&A: Mikkel Hessner, Flexera
  4. Q&A: Lennart Martens, Preo AG
4:55pm
Industry Panel Session

Speakers: Nigel Hopkins - IKEA, Rachel Ryan, Danske Banke

5:25pm
Day One Wrap-up

Wednesday 10th June

09:30am
Rise 'N' Shine Yoga Session
  • Nora Stolz
    Nora Stolz
    Well-being strategist | Career & Leadership coach | Yoga teacher
*Positivity Booster: Standing Yoga & Mindfulness with Nora*
 
Start your day with energy and optimism. Join Nora’s Positivity Booster of standing yoga and mindfulness exercises from breathing to guided meditation. No prior knowledge required, just take off your shoes and join in! Be prepared to have fun.
 
10:00am
Welcome back
  • Rich Gibbons
    Rich Gibbons
    Head of Content, the ITAM Review
10:10am
ITAM doesn't have to be big and scary
  • Nigel Hopkins
    Nigel Hopkins
    IT Capacity Manager, IKEA

Hear from Nigel Hopkins, IT Capacity Manager for IKEA, as he describes their journey from compliance to optimisation by focusing on change. Learn how Nigel and his team created a framework, built on an Agile foundation, which has empowered stakeholders across the business to address overall efficiency and resulted in increased value and reduced costs.

10:45am
The secrets to ITAM technology success
  • Martin Thompson
    Martin Thompson
    Owner & Founder, The ITAM Review

This session will include a preview of ITAM Review research into success with ITAM Tools and ITAM Managed service providers.

Join Martin Thompson from The ITAM Review and Neil Frodsham from SHI discuss the key trends in implementing ITAM technology and gaining best value from ITAM partners.

Topics include:

  • Understanding ITAM tool success factors
  • Explore current trends with ITAM tool implementation and partners
  • Learn the secrets to implementation success from peers
11:15am
Solution Spotlight (4 Streams)
  1. Discover and manage your SaaS sprawl: Spend Optimizer demo: Mark Lillywhite, Snow Software
  2. IT Cost Disruptions: Michael Høegh Vilain, Relicense
  3.  IT Asset Visibility: Jan Van Kalkeren, Softline Solutions
  4. Achieving Greater Value with Agile Software Asset Management: Sean Robinson, License Dashboard
11:35am
Solution Spotlight (4 Streams)
  1. Private, Public, or Hybrid Cloud Management and Visibility: CMP demo: Mark Potts, Snow Software
  2. IT Cost Disruptions: Michael Høegh Vilain, Relicense 
  3.  Topic TBC: Jan Van Kalkeren, Softline Solutions
  4. Achieving Greater Value with Agile Software Asset Management: Sean Robinson, License Dashboard
11:55am
Industry Networking Groups (4 Streams)
  • Rich Gibbons
    Rich Gibbons
    Head of Content & Training, The ITAM Review
  1. Banking & Finance
  2. Public Sector
  3.  Retail & Hospitality
  4. Design & Engineering
12:25pm
Break
  • Rich Gibbons
    Head of Content, the ITAM Review
2:00pm
Workshop: Procurement & ITAM - Building a relationship
  • Rob Lees
    Rob Lees
    Managing Director, Rob Lees Enterprises
This session will cover: 
  • Practical examples of procurement and ITAM working together 
  • Defining success 
  • Aligning objectives
  • Sensible first steps
2:00pm
Workshop: Benefits of 3rd Party Suppliers
  • Geoff Worsley
    Geoff Worsley
    Independent SAM Consultant
In this session, Geoff Worsley SAM Consultant with over 20 years experience covering all aspects of SAM, looks at how companies could benefit from using 3rd Party Organisations to manage their SAM functions.   Drawing upon his experience of auditor, end user, pre-sales and consulting we look at the pros and cons of 3rd party organisations, what they offer, how to make sure you get value for money and how to make sure you can transition from one supplier to another.
  • Does the cost reflect the level of service?
  • Dealing with the internal bottle-neck of communication and requests?
  • What are you achieving by outsourcing?
2:00pm
Workshop: Wellness starts within you
  • Nyree Leslie
    Nyree Leslie
    IT Controller, Swiss Post Solutions
  • Steve Carr
    Steve Carr
    Founder & Managing Director, Mindcanyon
  • Nora Stolz
    Nora Stolz
    Well-being Strategist, Yoga Teacher, Breathing Expert and Executive Coach

In this workshop Steve, Nora and Nyree will share insights on mental health and introduce you to some tools and techniques that will help you look after your own wellbeing through these challenging times. 

3:00pm
Workshop: 10 Practical Tips to reducing your IBM License S&S Costs
  • Piaras Macdonnell
    Piaras Macdonnell
    Founder, License Hawk

This presentation will share with you 10 practical tips that could help you reduce your annual IBM S&S.  These tips are some of the tried and tested techniques used by the License Hawk consultants during their projects.  Any one of these tips could lead to a significant reduction in your IBM S&S for your organization.

3:00pm
Workshop: What is ITAM Forum and how to get involved
  • Martin Thompson
    Martin Thompson
    Owner & Founder, The ITAM Review

This session will provide an overview of ITAM Forum, it's objectives and how to get involved. 

ITAM Forum is a professional body for the advancement of the IT Asset Management industry. 

A not-for-profit trade body led by ITAM professionals, for ITAM professionals. 

ITAM forum has two primary objectives: 

1. To educate and evangelise – to encourage more companies to do ITAM and to attract new professionals into the industry

2. To be a caretaker of the new organisational certification program to allow organisations to demonstrate the quality of their ITAM practices

3:00pm
How Cyber Security & ITAM can work together
  • Amit Verma
    Amit Verma
    Software Asset Expert, Philips

This session will cover all the import aspects of an effective cybersecurity strategy with respect to ITAM and why enterprises always have to include ITAM in their cybersecurity strategy.

4:00pm
Break
4:20pm
Solution Spotlight (4 Streams)
  1. Discover the vulnerabilities lurking in your software estate: ​Risk Monitor Demo: Rob Price, Snow Software
  2. IT Cost Disruptions: Michael Høegh Vilain, Relicense
  3. Kickstarting Application Standardisation and Rationalisation using ServiceNow: Jan Van Kalkeren, Softline Solutions
  4. Achieving Greater Value with Agile Software Asset Management: Sean Robinson, License Dashboard
4:40pm
Solution Spotlight Q&A (4 Streams)
  1. Q&A: Rob Price, Mark Lillywhite & Mark Potts, Snow Software
  2. Q&A: Michael Høegh Vilain, Relicense
  3. Q&A: Jan Van Kalkeren, Softline Solutions
  4. Q&A: Sean Robinson, License Dashboard
4:55pm
Cloud Panel Session

Speakers TBC.

5:25pm
Day Two Wrap-up
  • Rich Gibbons
    Rich Gibbons
    Head of Content & Training, The ITAM Review

Thursday 11th June

09:30am
Rise 'N' Shine Yoga Session
  • Nora Stolz
    Nora Stolz
    Well-being strategist | Career & Leadership coach | Yoga teacher
*Positivity Booster: Standing Yoga & Mindfulness with Nora*
 
Start your day with energy and optimism. Join Nora’s Positivity Booster of standing yoga and mindfulness exercises from breathing to guided meditation. No prior knowledge required, just take off your shoes and join in! Be prepared to have fun.
 
10:00am
Welcome Back
  • Rich Gibbons
    Rich Gibbons
    Head of Content and Training, The ITAM Review
10:10am
Stories that shook the (ITAM) world

Join Rich for a look at some of the biggest, most interesting, and most relevant stories from this past year. This interactive session will cover licensing, audits, lawsuits, government investigations (and more) and feature vendors including Microsoft, Oracle, and SAP – all to help give you a view of what’s happening globally in our industry, and how it might impact you and your organisation.

10:45am
Flight No: ITAM1014FS – Departing from NOWHERE destination EVERYWHERE
  • Justine McSweeney
    Justine McSweeney
    IT Asset Manager, Volkswagen Financial Services

In this session Justine, our 2020 ITAM Review "Rising Star" award winner, will talk us through her ITAM journey so far…Flight No: FS1010ITAM.

Justine, only having been in the role and world of ITAM for two years, will also be highlighting some of the challenges she has faced and how she is overcoming them.  Take you seats Ladies and Gentlemen, Justine has switched on the seat belt signs ready for take-off….

11:15am
Solution Spotlight (3 Streams)

 

  1. Used software licenses: Customer cases for a better IT budget optimization (French session): Youssef Bouchakor, PREO AG
  2. Rightsize your IT Costs: Where to look first (French session): Herve Le Fell, Snow Software
  3. Contracts & maintenance renewals : it’s time to make decisions & savings: Damien Juillard, SamBox.io
11:50am
Solution Spotlight Q&A (4 Streams)

 

  1. Q&A:Youssef Bouchakor, PREO AG
  2. Q&A: Herve Le Fell, Snow Software
  3. Q&A: Damien Juillard, SamBox.io
12:10pm
Industry Working Groups
  1. French
  2. German
  3. Spanish
  4. Italian
Read More
12:40pm
Break
2:00pm
Workshop: Microsoft changes over the last 18 months
  • Rich Gibbons
    Rich Gibbons
    Head of Content & Training, The ITAM Review
Microsoft have had a pretty active year - again - which has kept Rich busy! With new agreements, new licensing programs for products, big changes in the cloud, SA Benefit changes, and name changes - there's plenty to catch up on. Rich will give an overview of these changes and what they might mean for you, your renewals, and your relationship with Microsoft.
Read More
2:00pm
Workshop: SaaS Management - what does good look like?
  • AJ Witt
    AJ Witt
    ITAM Industry Analyst, The ITAM Review

As organisations transition rapidly towards remote working, they are increasingly relying on Software-as-a-Service to provide their employees with the tools they need to do their job. Collaboration, file-sharing, and web conferencing tools might once have been a niche area with only the select few needing access to them. Now they’re as ubiquitous and as necessary as an email client. With many of these capabilities delivered as SaaS it becomes imperative to manage them with the same rigour applied to other technology assets. 

In this session I’ll present a framework for doing this – the people, processes, and tools necessary for effective governance of this once emerging and now mainstream spend category. Come along to find out how to start a SaaS Management programme – even without any tools – and how to build momentum behind it to ensure that the rapid digital transformation of the last 4 months doesn’t store up problems for the future. 

Read More
2:00pm
Workshop: SAP Onsite Audit – Think like an Auditor!
  • Désirée Weiss
    Désirée Weiss
    EMEA Practice Lead for SAP License Consulting, Insight Technology Services SL
  • David Nadal Morales
    David Nadal Morales
    Global IT Vendor Management Lead (VMO), Israel Chemicals Ltd (ICL) Group

This session is held to help SAP SAM and Project managers, Compliance responsible, Administrators, and users to understand the typical audit requirements and issues related to SAP so that you can be better prepared for an onsite SAP audit.

We will share some insights of our project in ICL on how the SAP auditors approach was, what you also can request and what do you need to prepare. This to be able to review the specific SAP users, SAP Applications and their related business processes, as well as to  explore the audit issues what might be related to your contractual entitlement. This might also empower you to change an Audit into an opportunity.

Discover how you can prepare your specific area for an SAP Audit. We are looking forward to you.

Read More
3:00pm
Workshop: Women in ITAM
  • Kylie Fowler
    Kylie Fowler
    Principal Consultant, ITAM Intelligence

In this session we’ll be looking at the ways in which we, as women in ITAM, can support and build each other’s careers. We’ll discuss the value of building a professional network and why it can be challenging for women to ‘lean in’ and take a voice at the table. We’ll look at what we can do to nurture the careers of young women and how mentoring and supporting other women (and men!) in the workplace can help drive our own careers.

Read More
3:00pm
Workshop: Building a Successful SAM Program from Scratch
  • Lauren Scott, Kronos
    Lauren Scott, Kronos

Building a SAM program and how SHI’s Managed Services help us reach our goals for a mature SAM program.

Read More
3:00pm
Workshop: ITIL 4 Practice Guide for ITAM
  • Stéphane Joret
    Stéphane Joret
    Senior Expert Consultant, Liscience

For years, SAM guidance has been treated apart from ITAM, and ITAM guidance apart from IT service management. Therefore, the implementations often suffered from blind spots and misalignments. Now, with ITIL ® 4, an all-in-one solution is available, covering all dimensions: information and technology, organizations and people, partners and suppliers, value streams and processes. Spend one hour with Stéphane JORET, the author of ITAM in ITIL 4, to discover this brand-new toolkit.

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4:00pm
Break
4:15pm
Closing Remarks & Prize Giving
  • Rich Gibbons
    Rich Gibbons
    Head of Content & Training, The ITAM Review
Read More

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