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Who We Are

Hello and thank you for visiting the ITAM Review, an Online Magazine, Forum and Networking Platform for ITAM Professionals.

We are 100% privately owned, vendor and service provider independent and impartial. Our purpose is to provide an independent, unbiased view of the SAM, ITAM and Software Licensing market and to provide a community for everyone in the industry to share their expertise, feedback and opinions of the technology and services in the market for the benefit of others.

What We Do

We provide paid reviews, commissioned research and consulting as well as online training and in-person events for ITAM professionals.

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We believe everyone in the ITAM market should have their voice heard – from the one-man band consultant to the largest software companies in the world. Contributions are free and most welcome.

The ITAM Review wants to hear from all ITAM practitioners from all countries and backgrounds; the only thing we ask is that it’s not a sales pitch for your products and services – let your expertise do the talking!

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Enterprise SAM tool customer satisfaction scores

I’m midway through a competitive comparison of the top ten SAM tools for large enterprises. See the original call for participants here and recent market share analysis here. As part of the analysis we’ve collected customer satisfaction scores from our sister site Tools Advisor. The tables below show a summary of the customer satisfaction scores for […]

Average customer size

Enterprise SAM tool market share analysis

I’m midway through a competitive comparison of the top ten SAM tools for large enterprises. See the original call for participants here. As part of the analysis we’ve collected customer numbers and it is interesting to see the market share of the key players. SAM tool market share analysis for large enterprises The charts below […]

Audit guidance for Microsoft Partners checks for rounded figures as a sign of immaturity

Basic ITAM metrics and red flags for auditors

One of my first blog posts on The ITAM Review back in 2008 referred to inventory accuracy and total number of assets. An accurate, up-to-date and dynamic view of the total number of IT hardware assets in an organisation is probably the most basic of ITAM metrics to monitor. “IT Asset count serves as a […]

Research

Average customer size

Enterprise SAM tool market share analysis

I’m midway through a competitive comparison of the top ten SAM tools for large enterprises. See the original call for participants here. As part of the analysis we’ve collected customer numbers and it is interesting to see the market share of the key players. SAM tool market share analysis for large enterprises The charts below […]

Most popular categories on the ITAM Review Forum

ITAM Review Forum Progress Report: 62 Questions, 237 Answers

We launched a new forum at the start of the year, this is a quick update on progress so far. As we stated in January, it can be anonymous if you want it to be, tagged and moderated. It also features rating so the good stuff rises to the top. Thank you to everyone that has […]

PROCESS-DOCUMENTATION

ITAM Process Maturity Self Assessment Guide

In preparation for module two of our 12 Box training program “How to harness ITAM and ITSM integration“, Rory Canavan provides a guide to assessing your own ITAM process maturity. Telltale Signs of Poor ITAM Process The following points are telltale signs that your ITAM processes need an overhaul: They don’t have a discernible outcome […]

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