Podcast Episode 28: Quick Guide to ISO/IEC 19770-1

In this podcast, I am joined by Rory Canavan of SAM Charter to share his views and experiences on ISO/IEC 19770-1 Standard. Throughout the podcast, Rory refers to SAM Charter’s approach to SAM:

ISO/IEC 19770-1

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Discussion Topics:

  • The role of ISO/IEC 19770-1 in SAM implementations
  • Risk Assessment and gap analysis
  • Setting up a governance process
  • RACI
  • Communications Plan
  • Process Maps
  • System Requirements and when to look for SAM technology
  • Terms of reference and job descriptions
  • Process definition documents
  • Identifying licensing and training requirements
  • Standard operating procedures

Podcast Episode 27

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