The ITAM Review

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What tool manufacturers don’t tell you about implementation

tool implementation success

The importance of focus when standing up a new ITAM practice and avoiding scope creep

This podcast features Kristy Hawkins and Andrea Anderson of Xcite Consulting.

This is an interesting and wide ranging conversation covering standing up an ITAM practice, tool success and working with stakeholders.

Importantly, Andrea suggests that building a lasting ITAM practice involves coming out of your comfort zone to reach out and connect with new individuals across your business. Kristy and Andrea share how to go about doing this based on real life experience.

Kristy and Andrea also cover what tool manufacturers don’t tell you about implementation, building a tool implementation team and negotiating with tool manufacturers to increase your chances of success. Thanks to Kristy and Andrea for sharing their experience.

Kristy Hawkins (Left) and Andrea Anderson (Right) from Xcite Consulting

Topics include: 

  • The importance of focus when standing up a new ITAM practice and avoiding scope creep
  • Building a team to support tool implementation
  • How to build connections with new stakeholders you’ve never worked with before
  • Coming out of your comfort zone to build a lasting ITAM practice
  • What tool manufacturers don’t tell you about implementation
  • Negotiating with tool manufacturers before purchase to increase chances of success
  • The biggest thing people wish they’d known before implementation of ITAM tools
  • Effective communications and organisational change

https://soundcloud.com/itamreview/72-what-tool-manufacturers-dont-tell-you-about-implementation-with-xcite-consulting

Podcast back catalogue: https://www.itassetmanagement.net/category/podcasts/

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About Martin Thompson

Martin is owner and founder of The ITAM Review, an online resource and community for worldwide ITAM professionals.

Martin is also author of the book "Practical ITAM - The essential guide for IT Asset Managers", a book that describes how to get started and make a difference in the field of IT Asset Management.

On a voluntary basis Martin a contributor to ISO WG21 which develops the ITAM International Standard ISO/IEC 19770.

Learn more about him here and connect with him on Twitter or LinkedIn.

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